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Affiniv Customer Feedback Software Reviews & Product Details

Deepak D.
DD
Digital Marketing - Team Lead
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Affiniv Customer Feedback Software?

It helps us in sharing customer feedback surveys for a buying product which includes ratings, overall experience, product satisfaction, quality, etc from a buyer. These details help in improving our dubai based women's wear e-commerce project strategy for product selling. Review collected by and hosted on G2.com.

What do you dislike about Affiniv Customer Feedback Software?

Sometimes when we update existing content in the survey's form, it does not update the data or gets frozen for a moment. This technical glitch can be improved. Review collected by and hosted on G2.com.

What problems is Affiniv Customer Feedback Software solving and how is that benefiting you?

We run a customer survey for "Improvement & Suggestions" for an e-commerce project. The form includes encouraging customers to provide suggestions for enhancements or new features with any specific improvements they'd like to see in the products. After this survey, we make a new strategy for our jewelry and causal wear section products. The strategy we made after analyzing the survey data is really helpful and grows our jewelry and causal wear section products reach. Review collected by and hosted on G2.com.

Affiniv Customer Feedback Software Overview

What is Affiniv Customer Feedback Software?

Affiniv is a customer feedback management software used by businesses to collect feedback from their customers in an effortless manner. Standard surveys like NPS, CSAT etc, are supported out of the box and you can get stared in under 10 minutes. What's special about Affiniv you ask. Feedback management is a 3 step process. Create survey, send over multiple channels (like Emails, Web, SMS, WhatsApp etc.) and then analyze the responses to find actionable insights. Today, a business uses multiple tools for each of the areas. With Affiniv, you can do everything from the same tool. Create any kind of surveys with our Survey Creator, send personalized messages over any channel you prefer and then analyze the responses with our powerful analytics dashboard. It's simple, convenient, cost effective and doesn't involve any coding. Whenever you need, you can put this on auto-pilot using our simple API. Basic plan costs $99/month and business plan $249. Ready to get stared? Create your account with Affiniv now.

Affiniv Customer Feedback Software Details
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Product Description

Affiniv is a customer feedback management software used by businesses to collect feedback from their customers in an effortless manner. Standard surveys like NPS, CSAT etc, are supported out of the box and you can get stared in under 10 minutes. What's special about Affiniv you ask. Feedback management is a 3 step process. Create survey, send over multiple channels (like Emails, Web, SMS, WhatsApp etc.) and then analyze the responses to find actionable insights. Today, a business uses multiple tools for each of the areas. With Affiniv, you can do everything from the same tool. Create any kind of surveys with our Survey Creator, send personalized messages over any channel you prefer and then analyze the responses with our powerful analytics dashboard. It's simple, convenient, cost effective and doesn't involve any coding. Whenever you need, you can put this on auto-pilot using our simple API. Basic plan costs $99/month and business plan $249. Ready to get stared? Create your account with Affiniv now.


Seller Details
Year Founded
2020
HQ Location
Bangalore, IN
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

Manas P.
MP
Overview Provided by:

Recent Affiniv Customer Feedback Software Reviews

Deepak D.
DD
Deepak D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Make our customer satisfaction feedback surveys for e-commerce projects."
It helps us in sharing customer feedback surveys for a buying product which includes ratings, overall experience, product satisfaction, quality, et...
RJ
Rick J.
4.5 out of 5
"Simple and user-friendly NPS software with great features"
Simple interface and powerful functionality to improve response rate such as email follow-ups to complete the survey. Overall, the simplicity of th...
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Affiniv Customer Feedback Software Media

Affiniv Customer Feedback Software Demo - Send personalized emails to your customers
Affiniv Customer Feedback Software Demo - Affiniv Dashboard
Affiniv Customer Feedback Software Demo - Customize your Survey
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1 out of 2 Total Reviews for Affiniv Customer Feedback Software

4.8 out of 5
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RJ
Customer Success Consultant
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Validated Reviewer
Review source: Organic
What do you like best about Affiniv Customer Feedback Software?

Simple interface and powerful functionality to improve response rate such as email follow-ups to complete the survey. Overall, the simplicity of the software helps our team be productive very quickly Review collected by and hosted on G2.com.

What do you dislike about Affiniv Customer Feedback Software?

The web version theme can be more customizable with logo and background colors Review collected by and hosted on G2.com.

What problems is Affiniv Customer Feedback Software solving and how is that benefiting you?

Affiniv helps us easily collect customer feedback and NPS for our SaaS product with a lot of integrations. We do many types of surveys such as quarterly NPS, demo feedback, lost-user survey etc. and the tool helps us execute them smoothly Review collected by and hosted on G2.com.

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