Adobe Experience Manager Reviews (690)

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Adobe Experience Manager Reviews (690)

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4.2
690 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Adobe Experience Manager for its ease of use and flexibility in managing content across multiple channels. The platform's ability to streamline workflows and enhance collaboration among teams is highly valued, making it easier to deliver content efficiently. However, many note a common limitation: the steep learning curve for new users, which can hinder initial adoption.

Pros & Cons

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Kendall A.
KA
Kendall A.
Adobe Experience Manager Developer
Mid-Market (51-1000 emp.)
"Robust Tool with Room for Navigation Improvements"
5/5
What do you like best about Adobe Experience Manager?

I like how easy it is to search via components in Adobe Experience Manager. This feature helps me cut down time on finding a component I want for a page. I also appreciate the support along with the additional helpful agents for other marketing side items. The software suggests components that would be great for the page, which is really useful. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

Some of the components on the authoring side don't work well with the edited ones, and edits sometimes require the page to fully reload to display correctly. Navigating through 8,000 pages is a challenge, and it would be helpful to have a search feature with better parameters to find the correct page. The initial setup was difficult, and the migration was hard. Review collected by and hosted on G2.com.

TR
Tyson R.
Enterprise (> 1000 emp.)
"Scalable and Robust, with Some UI Challenges"
5/5
What do you like best about Adobe Experience Manager?

I like Adobe Experience Manager for its position within the Adobe suite of enterprise products. It offers scalability and performance without the need for backend management. This reduces risk for our company, expands capacity for our engineers, and allows room for growth. The learning curve was fairly low, and the documentation from Experience League has been a great resource, alongside the support from our implementation partner, Syncpoint Digital. The improved workflows help us produce and author content effectively and manage reusable content across multiple locations or sites. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

Adobe Experience Manager Forms feel a lot behind in comparison to other AEM products. Forms doesn't currently reference the same CSS as sites, its builder UI doesn't represent our form themes appropriately, and its ease of use struggles in comparison to competitors. Review collected by and hosted on G2.com.

SA
Sara A.
Enterprise (> 1000 emp.)
"Robust Content Management with a Steep Setup Curve"
5/5
What do you like best about Adobe Experience Manager?

I like that Adobe Experience Manager works great as a content repository, where I can look at past versions of a page from an audit perspective, view link references, and see content hierarchy. It's really helpful to be able to manage the publication of timely content and schedule launches and redesigns. I also appreciate that we can see timestamps of who last modified, published, or scheduled a page, so we can confirm the exact date and time specific content was on the page. It's also nice that this tool allowed us to switch from OpenCms since we needed a robust content management, authoring, and publishing system. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

One of the benefits, but a trade-off at the same time is the ability to customize Adobe Experience Manager to your business needs, but with that requires an implementations or dev team. And with the new version to EDS, it requires re-imagining and refactoring everything. Also, the initial setup was difficult. Review collected by and hosted on G2.com.

TD
Thales d.
Enterprise (> 1000 emp.)
"Powerful Content Management with Room for Optimization"
5/5
What do you like best about Adobe Experience Manager?

I like the separation of environments like Dev, Stage, and Prod in Adobe Experience Manager, which is related to the dev pipeline and helps ensure we are deploying good and quality solutions. I also appreciate the multi-region configuration, as it's way easier than on other CMS platforms. This is particularly beneficial as we have a lot of non-American clients. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I believe that on the code aspect, maybe the build could be a bit optimized, since it takes some minutes to finish and proper test. The whole mvn clean install with packages parameters can take so long to build, depending on the project size. It would be nice to have an optimized way to build the whole project. Also, the initial setup was a bit painful due to a lot of dependencies of the project. Review collected by and hosted on G2.com.

CY
Chia Y.
Product manager
Enterprise (> 1000 emp.)
"Highly Customizable Platform with Flexible Integrations and Great AI Features"
4.5/5
What do you like best about Adobe Experience Manager?

It is highly customizable and easy to train new team members to get going with using the platform. it is also providing a lot of flexibility to integrate with third party plugins and service providers. I also enjoy the constant new features roll out and the AI is a great new feature that my team also loves to use. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

the license is a big of a headache for my team and my client's team, given it is one license per person, it poses a large financial burden. it would be really awesome if we can have shared accounts/license, different people can use the same license but limit to 1 person logged in at a time, so no overlapping on license usage. Review collected by and hosted on G2.com.

CB
Chris b.
Enterprise (> 1000 emp.)
"Flexible Content Management, Needs Better Automation"
4/5
What do you like best about Adobe Experience Manager?

I like that Adobe Experience Manager is fairly accessible and certainly provides the capabilities we are looking at. It also offers the ability to be fairly flexible in the kind of content that we publish. People who work with it have commented that it lets them publish things fairly flexibly and update content readily. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I think the move from one information architecture to another is far too cumbersome and manual. I'm really astonished that Adobe Experience Manager doesn't have a tool that shows your current information architecture in a visual format and lets you easily move things into a new architecture with low human intervention. And I think that's simply not the case today. Review collected by and hosted on G2.com.

AS
Andrea S.
Enterprise (> 1000 emp.)
"Efficient Asset Management with Room for Improvement"
3.5/5
What do you like best about Adobe Experience Manager?

I like Adobe Experience Manager's ability to share images via links with internal customers and create collections. Providing links to images prevents overloading our servers with downloaded images and gives my customers the ability to choose the best images for their project. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

The search capability could use improvement in terms of accuracy and speed. The loading of images is very slow and it would be better if, when you select an image and open it, closing that image would take you back to where you left off in your scrolling instead of taking you all the way back to the top, where you then have to rescroll to get to where you were. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Centralized Content Management with Room for UI Improvement"
3.5/5
What do you like best about Adobe Experience Manager?

I like how Adobe Experience Manager brings everything into one cohesive system for managing content at scale. It's easy to use and keeps everything organized, reducing duplication and ensuring consistency. It helps reduce operational friction of moving from tool to tool to find the latest asset and saves time on collaborating without having to recreate assets. It helps us manage high volumes of content by having everything organized and easily accessible, which also aids in repurposing approved content. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

It might not be the most intuitive tool to use at times for non-technical users. Performance can be inconsistent at times when loading assets, which could take a long time. Review collected by and hosted on G2.com.

Kevin H.
KH
Kevin H.
Caseworker - Project Assistant, Case Management (Prescreening) OIM
Small-Business (50 or fewer emp.)
"Great for managing content at scale, but takes time to learn"
4.5/5
What do you like best about Adobe Experience Manager?

What I find most helpful about Adobe Experience Manager is its ability to manage large volumes of content from one centralized platform. It’s highly scalable, supports complex workflows, and makes it easier for teams to reuse and personalize content across multiple channels. The integration with other Adobe tools also adds a lot of value, making it a powerful option for enterprise-level digital experiences. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

It can be time-consuming to set up and maintain, and it also requires specialized developers or support. For smaller teams, it could feel heavy and intensive for their needs. Review collected by and hosted on G2.com.

KV
Kartik V.
Mid-Market (51-1000 emp.)
"Seamless Content Management with Adobe Integration"
5/5
What do you like best about Adobe Experience Manager?

I use Adobe Experience Manager for authoring, managing, and publishing content for the website. I find it really effective in solving content findability and structure issues. What I like most about it is the ease of use. The integration with other Adobe products like Assets and Workfront also stands out to me. Having an integrated ecosystem makes sharing content easier and reduces rework or duplication. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I feel like Adobe Experience Manager could use more AI-based help when authoring content. Integrating agents within AEM to handle tasks like tagging content, auditing the repository, and migrating content would be very helpful. Review collected by and hosted on G2.com.