Adit Reviews & Product Details

Adit helps centralize patient communication by keeping texts, calls, and reminders in one platform. It can improve response time and reduce missed appointments when it works properly. The automated reminders and messaging features are helpful for day-to-day office workflows. Review collected by and hosted on G2.com.

The platform can feel inconsistent and sometimes unreliable, with delays or issues that require frequent follow-up. Certain features are not as intuitive as expected, and troubleshooting often takes longer than ideal. Improvements in usability and support responsiveness would be helpful. Review collected by and hosted on G2.com.

Adit has made communicating with patients very easy, especially when I recently moved my practice and needed to keep patients up to date on our move. It helps with notifying patients of their appointments and when their prescriptions are ready. Adit also makes it very easy for patients to leave a review, and obtaining signatures has become much simpler. Texting with patients has been very helpful, and the internal texting is great for communications between staff members. All of these services have been helpful and are a key reason I will continue my partnership with Adit. Review collected by and hosted on G2.com.

I like everything about Adit. Review collected by and hosted on G2.com.

I like Adit because they help us keep the schedules filled by making it easy to send mass text messages to all patients who are past due, which helps fill open appointments. They have helped our website traffic improve by three times and helped us rank higher on Google. The patient communication tool is fantastic, and I appreciate the online patient forms and the online patient appointment request feature. They work very well with Dentrix, which makes our workday run very smoothly. I appreciate all aspects of their services, from the messages to dental analytics. Review collected by and hosted on G2.com.

i love everything about Adit. Some things were hard to navigate at first but once I was shown how to maneuver, I have no issues Review collected by and hosted on G2.com.

Adit integrated seamlessly with our practice management software, Dentrix Review collected by and hosted on G2.com.

I do find it a little overwhelming when I am trying to find a certain thing. Review collected by and hosted on G2.com.

I appreciate Adit's patient management and communication software for its user-friendly nature, which makes it easy for both our team and patients to use. The patient communications feature, especially the text aspect, is well-liked by our patients and enhances our engagement with them. The software's app is also very user-friendly, which has been crucial for effective patient communications and running email campaigns efficiently. I've been using Adit for three years, and it has consistently addressed our dental patient management challenges by streamlining confirming appointments and improving communication channels. This ease of use is a big factor in why I continue to expand our partnership with Adit. Despite transitioning from another service provider, Adit has proven to deliver tremendous value, making it an easy choice to recommend with a high confidence rating of 10 to peers in my industry. Review collected by and hosted on G2.com.

cannot think of anything at this time Review collected by and hosted on G2.com.

I have been using Adit for about five months at our dental practice and I am highly satisfied with all the features they offer. The platform has been instrumental in saving time for everyone in the office, which is a significant improvement from our previous provider, Peerlogic. One of the most valuable features is the ability for patients to schedule their appointments through our website, even for the next day, without needing anyone in the office to answer calls. This functionality ensures convenience for our patients and smooths our operations. Additionally, Adit's team handles insurance verification for our patients before their visits, which streamlines our workflow and avoids potential issues. I particularly appreciate the automatic text messaging feature that sends reminders to patients about their appointments, a functionality that our patients love for keeping them informed and organized about their schedules. Moreover, the support team at Adit is wonderful and very responsive, which gives me confidence in their service. The comprehensive suite of features Adit provides is instrumental in helping my practice run more efficiently, and I truly enjoy working with them. Review collected by and hosted on G2.com.

The interface some times is difficult to use, the have to many options and to find a setting is hard, but i got the great news that they are working in a new app Review collected by and hosted on G2.com.

I love the fact that Adit streamlines communications, particularly with its texting feature, which is incredibly efficient as all my patients respond to texts. The ability to see a patient's name, family information, and balance on the computer screen when they call is immensely helpful for smooth operations. Patient forms can be texted to them, with their information seamlessly downloaded into the document center, making administrative tasks easier. I can have a direct texting conversation with patients, which is convenient and effective. Adit has simplified the operations in my daily work, reducing my workload and stress significantly. The beginning price was unbeatable, and even after a year when the price increased, it remained a great value. Having patient forms for new patient paperwork or in-office agreements is great and adds considerable value to the service. Overall, using Adit makes my work easier and less stressful, which is something I truly appreciate. Review collected by and hosted on G2.com.

nothing all is good Review collected by and hosted on G2.com.

I appreciate Adit’s full integration capabilities with our PMS Open Dental, which seamlessly incorporates all transactions into the system without requiring any extra effort from my side. This integration is incredibly valuable to me and has simplified our operations. I also commend their team for the robust support and training they provided during our transition to their payment processing solutions, ensuring a smooth implementation. Furthermore, I admire their willingness to evolve and commitment to staying at the top of their game by sending internal employees to training sessions to better understand the dental industry. This proactive approach gives me confidence in their services. Overall, their ability to innovate and provide excellent service at a more affordable price than competitors, like Weave, makes them stand out. I give them a top recommendation score of ten out of ten. Review collected by and hosted on G2.com.

There is nothing I dislike about Adit. Review collected by and hosted on G2.com.

I appreciate Adit for its ability to enhance communication with patients, which has been instrumental in ensuring appointment confirmations and reducing no-shows. The introduction of Adit Pay has been a significant asset as it simplifies tracking patient payments and balances, making financial management more straightforward. The functionality that shows balances directly on the patient care interface helps us quickly determine whether a patient owes money or if they have cleared their balance, contributing to smoother financial operations. I also value the unlimited texting feature, which allows us to maintain constant communication with patients without worrying about limitations or additional costs. The training and support system provided by Adit is excellent—it's fast and easy to learn, which is crucial for getting the team onboard swiftly. Finally, the integration with Open Dental, facilitated by Adit, has been seamless, enhancing our practice's overall efficiency. The communication tools are a standout, providing ease and effectiveness in connecting with patients, significantly improving our daily operations. Review collected by and hosted on G2.com.

not open weekends Review collected by and hosted on G2.com.

I liked the text-to-pay feature, as it made the payment process much more convenient and efficient for both patients and our team. Patients appreciated being able to pay quickly and securely from their phones, and it helped streamline checkout and reduce friction at the front desk. Review collected by and hosted on G2.com.

From an administrative perspective, I didn’t like that all employees have access to listen to recorded phone calls, which raises concerns around privacy, oversight, and appropriate access controls. Review collected by and hosted on G2.com.