# Adit Reviews **Vendor:** Adit **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 82 ## About Adit Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns. Analytics reveal no-show trends, recall gaps, and revenue insights. Insurance verifications are automated, Adit pulls schedules, collects missing patient info, and syncs data into the patient file. With customizable workflows, call flows, and treatment acceptance tracking, Adit brings clarity to complexity and helps practices grow with confidence. It’s time to trade in all your practice management tools for one. ## Adit Pros & Cons **What users like:** - Users value the **ease of use** of Adit, benefiting from its seamless integration and user-friendly features. (33 reviews) - Users value Adit for its **effective customer communication** , significantly enhancing patient engagement and internal coordination. (19 reviews) - Users value the **easy patient communication** provided by Adit, enhancing practice management and patient engagement significantly. (18 reviews) - Users love Adit's **easy patient communication** , streamlining tasks like texting, insurance verification, and appointment requests efficiently. (17 reviews) - Users enjoy the **easy and fast texting communication** features of Adit, enhancing patient interactions and overall efficiency. (17 reviews) - Users praise Adit for its **excellent customer support** , noting prompt and effective assistance throughout their operations. (16 reviews) - Texting Feature (14 reviews) - Affordable (13 reviews) - Users value Adit for its **seamless integration** with existing systems and excellent customer service, enhancing operational efficiency. (13 reviews) - Easy Integrations (12 reviews) **What users dislike:** - Users experience **technical issues** with Adit, citing inconsistency, glitches, and challenges in troubleshooting features. (10 reviews) - Users find Adit has **limited features** , particularly regarding appointment reminders and mass texting capabilities. (5 reviews) - Users face **messaging issues** with Adit, experiencing interruptions that hinder communication and disrupt daily operations. (4 reviews) - Users find the platform **inconsistent and difficult to navigate** , leading to frustration and delayed issue resolution. (4 reviews) - Users report **intermittent call issues** that disrupt operations and hinder effective patient communication during critical times. (3 reviews) - Complex Navigation (3 reviews) - Users report **connectivity issues** with Adit, leading to frustrating downtimes and static during calls. (3 reviews) - Difficult Navigation (3 reviews) - Users desire more **options in mass texting** and full integration with existing scheduling software for better functionality. (3 reviews) - Users express frustration with **limited integration options** in Adit, complicating workflows and payment processing. (3 reviews) ## Adit Reviews ### 1. Adit Software Streamlined Our Scheduling, Marketing, and Patient Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Adit?** Adit Software has been an absolute game-changer for our business. From the moment we started using it, everything—from patient communication to scheduling and marketing—became more streamlined and efficient. The platform is incredibly user-friendly, and the integration of tools like call tracking, online scheduling, and automated messaging saves us so much time every day. What really stands out is how responsive and helpful their support team is. Anytime we’ve had a question, they’ve been quick to jump in and provide clear, effective solutions. You can tell they genuinely care about their customers’ success. Since switching to Adit, we’ve seen a noticeable improvement in both our workflow and customer engagement. It’s rare to find software that delivers on all its promises, but Adit truly does. Highly recommend to any business looking to grow and operate more efficiently! ⭐⭐⭐⭐⭐ **What do you dislike about Adit?** Honestly, I can’t think of a single thing I don’t like about ADIT. **What problems is Adit solving and how is that benefiting you?** Adit is helping us solve several key challenges. It saves our team time by handling appointment confirmations, helps us fill last-minute openings when cancellations happen, and lets us send updated paperwork so patients can complete it before their appointments. ### 2. Outstanding Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Adit?** I have had the opportunity to work with this company for over three months now, and I’m very happy to say they are above and beyond great! Adit is simply the best and most cost-effective practice management software currently available, in my opinion. I moved over from Weave, which was awful for various reasons and far overpriced in comparison. The things I love about Adit include: the office phones, the software itself (both desktop and mobile phone apps), the highly responsive, friendly, and knowledgeable customer support team, as well as the pricing which is absolutely reasonable for the total added value it brings to our practice. If you are on the fence about trying Adit for your business or practice, do yourself a huge favor and try them out, the results will speak for themselves. Highly recommend! **What do you dislike about Adit?** The voice they use for automated reminders could use a bit of work. **What problems is Adit solving and how is that benefiting you?** Practice phone and software integration are top notch. Support team is amazing. ### 3. All-in-One Solution for Streamlined Patient Care **Rating:** 5.0/5.0 stars **Reviewed by:** Laura E. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Adit?** I like that Adit is an all-in-one platform that makes patient care, scheduling, and payments easier to manage in one place. It's reliable, easy to use, and keeps improving with new features like AI. I appreciate how the AI features have made certain tasks faster and more efficient, especially when the office is closed. Whenever we have issues, they respond as quickly as they can. Adit includes everything from payment processing to patient management tools, which keeps everything in one place instead of switching between different systems. The AI features help us text and call patients for payments, spot errors or missing details early, and make tracking transactions easier. Overall, it improves the speed, accuracy, and continuity of work even outside of regular hours, making day-to-day tasks so much easier. **What do you dislike about Adit?** sometime the ai can provide incorrect or misleading info to patients **What problems is Adit solving and how is that benefiting you?** I use Adit to streamline patient care and payment processing, making day-to-day tasks easier and more efficient. It consolidates everything in one place with helpful AI features, reducing missed calls, spotting errors, and improving workflow accuracy even after hours. ### 4. Efficient Patient Communication with Customizable Features **Rating:** 5.0/5.0 stars **Reviewed by:** Andre C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Adit?** I use Adit for patient communication which allows us to communicate effectively and efficiently with our patients and helps us to keep our schedule full. I appreciate that we don't have to spend nearly as much time on the phone confirming patients, or on inputting patient information into the computer. I find their price point most appealing; it is a great value. The easy customization of patient forms has been a major benefit. The customization allows me to really cater the software to my dental practice and make it fit for me. The customization also lets me tune appointment reminder notifications to what works best for my patient base. I also think Adit's email marketing campaigns will help in future expansion. The onboarding process went smoothly, and the representatives were all helpful and readily available. **What do you dislike about Adit?** The customer service representatives are sometimes difficult to understand. **What problems is Adit solving and how is that benefiting you?** I use Adit for patient communication, reducing time on the phone and avoiding manual data entry. ### 5. Cost-Effective, but Frequent Hiccups and Slow **Rating:** 1.0/5.0 stars **Reviewed by:** Meg S. | Practice Administrator, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Adit?** At $399/month without Call AI Analytics, it's the most cost effective product on the market right now **What do you dislike about Adit?** There are many hiccups: the interface is bulky and clunky, the mobile app doesn't replicate the functionality of the desktop app. The constant need to contact our rep to fix things like voicemails getting cut off, calls getting dropped, people being on the phone for several rings before we get one ring, super slow app and website portal, etc. **What problems is Adit solving and how is that benefiting you?** VOiP phone service that syncs with our PMS, allowing us to know who is calling and some basic information on them before we answer the phone. ### 6. Adit Makes Practice Management Effortless and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Yvette M. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Adit?** Adit is an excellent all-in-one platform that makes managing our practice much easier. If I had to pick my "top 5" favorite things, it would be: 1. automated patient texts and reminders that reduce no-shows, 2. online scheduling and digital forms that save time, 3. a clean, user-friendly interface, 4. having payments, communication, and scheduling all in one place, and 5. a responsive support team that’s always improving the product. Adit is so easy to use - even my doctor enjoys it! Implementation was straight-forward and we rely on Adit on a minute-by-minute basis. **What do you dislike about Adit?** I honestly don't have any dislikes about Adit. The platform is comprehensive and works for us. I know some people complain about lag time or syncing issues, but we have not had any problems. **What problems is Adit solving and how is that benefiting you?** Adit’s automated appointment reminders and online scheduling help patients remember their appointments and book themselves 24/7 — which cuts down on no-shows and keeps our schedule full. Adit's text-to-pay has been a game changer - no more unpaid accounts - no more excuses from patients. Just send a link, and they pay immediately! Having the practice analytics dashboard gives us instant visibility into key metrics like unscheduled treatment, production rates, patient retention, and collections so that we can make changes in the moment to grow and fix issues. ### 7. Efficient Communication and Cost-Effective Solutions with Adit **Rating:** 5.0/5.0 stars **Reviewed by:** Idaliza G. **Reviewed Date:** February 05, 2026 **What do you like best about Adit?** I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the electronic paperwork integrates with the EHR and uploads patient files without extra work from our staff. It keeps the office flow smooth, and everyone likes the text messages feature. Our patients love being able to text the office instead of being on the phone. The canned messages have been a big help, allowing for customization without retyping messages repeatedly. **What do you dislike about Adit?** I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. **What problems is Adit solving and how is that benefiting you?** Adit handles everything from phones to electronic paperwork, improving office flow. It integrates with EHR, reducing staff work by uploading patient files automatically. Our patients love texting as they avoid phone calls. Canned messages save time by eliminating the need to type repeatedly. ### 8. Effortless Insurance Verification and Patient Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Adit?** I love how Adit makes everything easy, from texting patients to verifying insurance and taking payments. The texting features are easier and faster compared to my previous provider, Dentix Hub. I also find the insurance verifications to be fast and on time, which helps me verify things before patient appointments. Implementation was easy, and I really like what I have with Adit. I consider all their services valuable for my daily operations, especially the daily tasks like insurance verifications and texting. **What do you dislike about Adit?** I love everything about adit makes my life easier **What problems is Adit solving and how is that benefiting you?** I love how Adit makes texting patients, verifying insurance, and taking payments easy and fast, enhancing efficiency in my daily operations. ### 9. Adit is Great for our Dental Office! **Rating:** 5.0/5.0 stars **Reviewed by:** Lily S. | OFFICE MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Adit?** Adit is great at keeping everything organized. I really like how easy it is to use and how user-friendly it feels. The biggest help for me has been the appointment reminders and how it handles paperwork. Customer service has also been very helpful. **What do you dislike about Adit?** There aren’t many things I dislike about Adit, but if I had to choose one, I’d say it sometimes sends too many reminders. **What problems is Adit solving and how is that benefiting you?** Adit is helping us alot with managing missed calls and voicemails. ### 10. Adit Streamlined Our Scheduling with Easy Texting and Fantastic Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Adit?** Adit has been a game changer for our office. Their phone confirmation and texting system makes it incredibly easy to stay connected with patients. We’ve seen a noticeable improvement in patient responsiveness and overall scheduling efficiency since implementing it. The system is user-friendly, reliable, and integrates well into our daily operations. On top of that, their support team is fantastic—quick to respond and always willing to help. Definitely a valuable tool for any practice. **What do you dislike about Adit?** They have been able to assist with any issues needed **What problems is Adit solving and how is that benefiting you?** Duplicate forms for new patients being worked on so that it does not populate again once patient has already filled electronically. ## Adit Discussions - [What is Adit used for?](https://www.g2.com/discussions/what-is-adit-used-for) - [View Adit pricing details and edition comparison](https://www.g2.com/products/adit/reviews/adit-review-12841274?section=pricing&secure%5Bexpires_at%5D=2026-05-21+20%3A52%3A35+-0500&secure%5Bsession_id%5D=29bf3ac6-5a4d-431a-918a-a682f7b3bb9f&secure%5Btoken%5D=4d40f437b6bbe5fd631d59717d5c5d571ca07c851bf099f6c8d1e17d4631dc62&format=llm_user) ## Adit Integrations - [Cloud 9](https://www.g2.com/products/cloud-9/reviews) - [Crystal Practice Management](https://www.g2.com/products/crystal-practice-management/reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - [PracticeWorks](https://www.g2.com/products/practiceworks/reviews) - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) ## Adit Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Financial Tools** - Accounting - Payment Processing **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing **Generative AI** - AI Text Summarization ## Top Adit Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,935 reviews)