Top Rated Adit Alternatives
The best about Adit is their texting communication feautures. Review collected by and hosted on G2.com.
I wish it was integrated fully with Open Dental and that texting would show in the patients accounts. Review collected by and hosted on G2.com.
22 out of 23 Total Reviews for Adit
Overall Review Sentiment for Adit
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We really haven't found anything positive about ADIT other than their customer service representatives are very nice. Review collected by and hosted on G2.com.
ADIT doesnot integrate well with Softdent at all, it has created more work for us s opposed to simplifying things. ADIT can not process insurance credit card payments from United Healthcare which is holding up a great deal of money for us. Review collected by and hosted on G2.com.
It is easy to use and figure out. I was able to teach myself to create my own customized new patient forms within a few tries. I also always have the option to send the content that I need made into a form to Adit and they will make it for me. Review collected by and hosted on G2.com.
The only downside was how long the process took to get the system up and running. The onboarding process was kind of long, but ended up being worth it for sure! Review collected by and hosted on G2.com.
The app makes after hours communications simple. Review collected by and hosted on G2.com.
Always cost is a factor. Its pretty much hands off with the customer service, we just haven't needed help. Review collected by and hosted on G2.com.
Great and excellent customer service. Everyone we have worked has been extremely helpful and professional. I've leaned a lot about how to enhance our presence online and how we can reach our pts via text messages. Review collected by and hosted on G2.com.
Nothing to be honest , I'm just not that tech savoy and usually don't have a lot of time so that's why I probably don't have a lot to time to attend meetings, but overall we have been managing to meet and review our progress monthly Review collected by and hosted on G2.com.
Ease of use and settings. Attentive staff that when they could not reach me, continued to try to fix the issue. Review collected by and hosted on G2.com.
Sometimes we have issues with our phones and are unaware of them. This is most likely an issue with our internet service. Review collected by and hosted on G2.com.
The customer service is great. Our account manager is fantastic, and the rest of our team is responsive and competent. Review collected by and hosted on G2.com.
I can't think of anything in particular! Review collected by and hosted on G2.com.
User-friendly platform with features that are easy to deploy. Review collected by and hosted on G2.com.
The platform isn't yet fully integrated with our scheduling software, precluding us from effectively using select features. Review collected by and hosted on G2.com.
The platform is user-friendly for both patients and employees. The website is easy to navigate. All information is provided at the click of a few buttons. Review collected by and hosted on G2.com.
The mass texting portion could have more options. Review collected by and hosted on G2.com.
Adit has helped design a new website to assist in organic growth as well as pay-per-click and social media posts. Record incoming calls to coach our team on why they may not have converted the patient and track missed calls have been very helpful in going our new patients! Review collected by and hosted on G2.com.
The call tracking and coaching have been very helpful in building our team's skills and pointing out where we were failing. It all starts and stops with the first impression of the phone call so this has been very helpful! Review collected by and hosted on G2.com.
