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Adit
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4.9 out of 5 stars
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Adit Reviews & Provider Details

Editadmin
Verified User in Hospital & Health Care
CH
Small-Business(50 or fewer emp.)
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Review source: Organic
(Original )Information
Describe the project or task Adit helped with:

Marketing and google reach Review collected by and hosted on G2.com.

What do you like best about Adit?

Customer service and marketing and monthly reviews Review collected by and hosted on G2.com.

What do you dislike about Adit?

Nothing, that I can think of at present. Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

Very helpful with marketing Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

Google search being number 1 on the search Review collected by and hosted on G2.com.

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Adit Overview

Editedit
What is Adit?

Adit is your all-in-one solution for simplifying how dental and optometry practices communicate with patients, manage operations, and grow their business. With tools like Patient Scheduling, Two-Way Texting, VoIP Phone Systems, and automated Appointment Reminders, your team saves time and delivers better care. Adit also offers Telehealth, Payment tools, insurance verification, and integration with CareCredit to streamline patient access. Seamless EHR/EMR integration automates records and payments. Real-time Analytics provides clear insights into performance, helping you boost bookings and patient engagement. Intuitive and easy to use, Adit ensures your whole team can hit the ground running from day one.

Adit Details
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Adit Community
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Provider Description

Adit unifies communication, operations, analytics, and marketing into one easy platform so your practice can thrive.

Seller Details
Seller
Adit
Year Founded
2013
HQ Location
Remote, US
Twitter
@aditadv
98 Twitter followers
LinkedIn® Page
www.linkedin.com
411 employees on LinkedIn®
S
Overview Provided by:
Sanam

Recent Adit Reviews

JD
Janet D.Small-Business (50 or fewer emp.)
3.5 out of 5
"New to ADIT"
We really haven't found anything positive about ADIT other than their customer service representatives are very nice.
Read more
ST
Sarah T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent Customer Service"
The customer service is great. Our account manager is fantastic, and the rest of our team is responsive and competent.
Read more
Andrea S.
AS
Andrea S.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Adit platform is user friendly and easy to understand."
The app makes after hours communications simple.
Read more

Adit Media

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22 out of 23 Total Reviews for Adit

4.9 out of 5
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22 out of 23 Total Reviews for Adit
4.9 out of 5
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22 out of 23 Total Reviews for Adit
4.9 out of 5
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Adit Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AditQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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JD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Adit?

We really haven't found anything positive about ADIT other than their customer service representatives are very nice. Review collected by and hosted on G2.com.

What do you dislike about Adit?

ADIT doesnot integrate well with Softdent at all, it has created more work for us s opposed to simplifying things. ADIT can not process insurance credit card payments from United Healthcare which is holding up a great deal of money for us. Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

ADIT is a relatively new software, buyer beware, you pay for the quality of what you get. I thin ADIT has great possibilities but there are a lot of kinks that need to be worked out to make it more user friendly and time efficient. Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

We have switched from WEAVE to ADIT, Weave's pricing keeps increasing, ADIT is more economical. That being said, after a month of ADIT we are switching back to WEAVE. Review collected by and hosted on G2.com.

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TB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Adit?

It is easy to use and figure out. I was able to teach myself to create my own customized new patient forms within a few tries. I also always have the option to send the content that I need made into a form to Adit and they will make it for me. Review collected by and hosted on G2.com.

What do you dislike about Adit?

The only downside was how long the process took to get the system up and running. The onboarding process was kind of long, but ended up being worth it for sure! Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

You need to be willing to spend the time to really learn the software and take advantage of all of its features. Even if just one person is using all of the features in the office, it benefits everybody. It is so comprehensive that it can seem overwhelming and like a lot to learn, but it is a tool and used correctly, can really help the practice. Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

Adit has several features that help me daily. My favorites are the Follow Ups function on Practice Analytics and the Patient Forms. I am able to do all of our new patient paperwork digitally and have reminders automatically sent for me. Not only do I save a lot of paper, but a lot of time by having Adit get the forms filled out for me. The follow ups function keeps sticky notes off of my desk. I am able to put any reminders I need into the follow up function for any team member and assign a date. Everbody checks their follow ups daily so they can see what reminders are in there. Review collected by and hosted on G2.com.

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Andrea S.
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Adit?

The app makes after hours communications simple. Review collected by and hosted on G2.com.

What do you dislike about Adit?

Always cost is a factor. Its pretty much hands off with the customer service, we just haven't needed help. Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

Great for the dental field. Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

We are able to do email campaigns and converse with patients easily after hours with messaging on the Adit app. Review collected by and hosted on G2.com.

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N A.
NA
Associate Dentist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Adit?

Great and excellent customer service. Everyone we have worked has been extremely helpful and professional. I've leaned a lot about how to enhance our presence online and how we can reach our pts via text messages. Review collected by and hosted on G2.com.

What do you dislike about Adit?

Nothing to be honest , I'm just not that tech savoy and usually don't have a lot of time so that's why I probably don't have a lot to time to attend meetings, but overall we have been managing to meet and review our progress monthly Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

Don't think twice, Adit is the best, you won't regret it! Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

Adit is everything for our office. They have created our website, and our office software is linked to adi's platform. User friendly and very professional. patients can find us online easier. Our patient numbers have increased dramatically. Review collected by and hosted on G2.com.

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Tom R.
TR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Adit?

Ease of use and settings. Attentive staff that when they could not reach me, continued to try to fix the issue. Review collected by and hosted on G2.com.

What do you dislike about Adit?

Sometimes we have issues with our phones and are unaware of them. This is most likely an issue with our internet service. Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

Very good customer service and helpful staff. Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

We had issues with connecting our Google Page to our Adit service. Paul was a joy to work with and made it easy to fix this issue. Review collected by and hosted on G2.com.

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SM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Adit?

Seamless software integration with practice management. Review collected by and hosted on G2.com.

What do you dislike about Adit?

SEO dashboard for practices is missing feature Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

Give it a try, you wont regret. Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

Attracting more customers Review collected by and hosted on G2.com.

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ST
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Adit?

The customer service is great. Our account manager is fantastic, and the rest of our team is responsive and competent. Review collected by and hosted on G2.com.

What do you dislike about Adit?

I can't think of anything in particular! Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

Do it! Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

Helps keep all of our offices in one place. Easy to see how our offices are performing and have a pulse on their overall health. We can track and make decisions based on data. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Adit?

User-friendly platform with features that are easy to deploy. Review collected by and hosted on G2.com.

What do you dislike about Adit?

The platform isn't yet fully integrated with our scheduling software, precluding us from effectively using select features. Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

Adit allows us to have a greater digital footprint and manage our patients in a seamless and efficient manner. Review collected by and hosted on G2.com.

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SH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Adit?

The platform is user-friendly for both patients and employees. The website is easy to navigate. All information is provided at the click of a few buttons. Review collected by and hosted on G2.com.

What do you dislike about Adit?

The mass texting portion could have more options. Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

Patient appointments, confirmations and recare reminders for our dental practice. Review collected by and hosted on G2.com.

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Mayra A.
MA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Adit?

The best about Adit is their texting communication feautures. Review collected by and hosted on G2.com.

What do you dislike about Adit?

I wish it was integrated fully with Open Dental and that texting would show in the patients accounts. Review collected by and hosted on G2.com.

Recommendations to others considering Adit:

Adit makes job easier Review collected by and hosted on G2.com.

What problems is Adit solving and how is that benefiting you?

I like their new feature of practice analytic. Review collected by and hosted on G2.com.

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Adit