AddSearch Site Search Reviews & Product Details

At first, AddSearch looked like a promising solution, with a clean interface and useful features. However, despite initial optimism, their team was unable to meet some very basic requirements for our website. We expected a smooth integration, but instead, we faced multiple technical issues that were never resolved. Communication was slow, and in the end, we were left with a non-functional tool. To make things worse, we still had to pay for the subscription, even though the service never worked as expected. If your website has specific needs, be very cautious before committing, as they may not be able to deliver. Very disappointing experience. Review collected by and hosted on G2.com.

We had high hopes for AddSearch, but unfortunately, it failed to meet our expectations. Despite initial discussions, their team was unable to properly adjust the tool to work with our website. We encountered multiple issues, and the promised solutions never materialized. Communication was slow, and in the end, we were left without a functional search solution. To make matters worse, we still had to pay for the subscription, even though the tool never worked for us. If your website has specific requirements, be very cautious before signing a contract with them, as they may not be able to deliver what you need. Definitely not the seamless experience we were hoping for. Review collected by and hosted on G2.com.

The platform is very easy to use and maintain. It offers a number of features that allow us to highlight particular stories or marketing initiatives, while also giving us the everyday tools to tweak our results through a number of attributes. It doesn't hurt that the cost is relatively low for this space, without sacrificing the quality of search results. Review collected by and hosted on G2.com.

The onboarding to get AddSearch integrated with our site wasn't quite as speedy as the sales process would imply, but it's still faster to implement than every other platform we investigated. Review collected by and hosted on G2.com.

There are several things I liked about AddSearch Site Search...

Setting up and managing AddSearch is easy, it would even be easy for someone with limited technical experience. The interface is intuitive and user-friendly, and there's documentation that walks you through the process

AddSearch quickly crawls your website and gathers all the results for search, making it easy for our users to find what they need on our website straight after updates we make / new pages we publish.

The customer support team is fantastic. Whenever I've had a question, they've been quick to provide a solution. Review collected by and hosted on G2.com.

Honestly, I haven't encountered any major drawbacks with AddSearch. Perhaps for very large and complex websites, some users might want more advanced customisation options. But as we aren't a website with LOTS of pages (over 1000) I wouldnt really know what it's like for that. Review collected by and hosted on G2.com.

After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration. Review collected by and hosted on G2.com.

We have had a few hiccups in technology; however, whenever we experienced search index or code issues, AddSearch's support team was quick to assist and helped us troubleshoot to resolve problems quickly. Review collected by and hosted on G2.com.

AddSearch has an extraordinary website search - better than any we have tried. It is thorough and easy to use. The communication with AddSearch customer support is also immediate, personal and helpful. In today's world, 'personal' is one of the best references I can give. Review collected by and hosted on G2.com.

I have encountered no downsides to AddSearch Review collected by and hosted on G2.com.

AddSearch is easy to set up and configure on your website. The API is well documented and easy to understand. The results pages are super fast to respond and can be configured to meet exact requirements of many search types. The speed and attentiveness of the support team is outstanding. When there is a question that needs answering I know I can rely on them not only to be there, but to be there with the answers I need. They follow up on outstanding tickets, and really listen to feature requests and feedback. Review collected by and hosted on G2.com.

I had a small problem with their site crawl bots not all getting access to my site. But this has been resolved with the implementation of the API. Review collected by and hosted on G2.com.

Everytime i have interacted with the AddSearch support they have gone above and beyond to make sure I have what I need. They always follow up a few weeks later aswell to make sure there are no further issues. Review collected by and hosted on G2.com.

There is a little disconnect between the billing plan I am on and what is represented as the features. Better information about what the site search is doing and updating would be useful aswell Review collected by and hosted on G2.com.

Was able to integrate into our custom site, analytics Review collected by and hosted on G2.com.

It's expensive and no automatic reports. Review collected by and hosted on G2.com.

My company wanted a responsive search tool that had the ability to process new pages quickly. AddSearch has exceeded our expectations. Not only does it provide beautiful image and text results but when I’ve had questions or concerns their customer service has always responded and addressed my concerns quickly and completely. I would recommend AddSearch to anyone. It’s easy to use, updates quickly, and the customer service is top notch. Review collected by and hosted on G2.com.

I have yet to find a downside. Every time I have a concern about AddSearch it gets fully addressed. Review collected by and hosted on G2.com.

AddSearch is great for allowing us to manipulate results for internal site searches. We use this to promote our relevant and highest priority content and, in some cases, to encourage users to browse related content. The keyword section is also especially useful to see where users are struggling to find content and potential gaps in our offering.

Also, the support team have been super helpful and responsive both through the online chat function and over email (thanks Wyatt in particular!) Review collected by and hosted on G2.com.

Only being able to recrawl once a week with our license isn't ideal but the support team are helpful there too. It would also be great to be able to exclude our own IPs as these likely skew results slightly but as an overview it's still super useful. Review collected by and hosted on G2.com.