The G2 on Acquire

Acquire Overview

What is Acquire?

Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactions, and enabling the ability to architect faster and more efficient processes — people, not channels, are put at the heart of customer service interactions. Our flexible and scalable software suite offers features including live chat, video and audio calling, AI chatbots, centralized interaction management, and secure cobrowsing equipping teams to solve sales, service, and support issues easily, in real-time, and on any device. Continuously engage customers while minimizing resolution time and redundancy, and rise to the next wave of customer experience.

Acquire Details

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Product Description

Acquire is a customer communication platform. It automates sales and support questions for instant responses. Co-browsing, video/voice calls, and customer profiles are all tools provided for easy sales support.

Seller Details

Seller

Acquire

Year Founded

2017

HQ Location

San Francisco, California

Twitter

@acquire_io
1,628 Twitter followers

LinkedIn® Page

www.linkedin.com
61 employees on LinkedIn®

Overview Provided by:

Hana Pham

Recent Acquire Reviews

1/26/2025

Francis R.Mid-Market (51-1000 emp.)

5.0 out of 5

"Acquire Your New Chat Specialised"

Transfer the data in chat, makes convenient to use also good API support.

7/31/2023

Roy F.Small-Business (50 or fewer emp.)

4.5 out of 5

"Smooth Chat experience"

I like the fact that the feature is smooth looking and I can also import images and necessary graphics to communicate better with my customer

4/3/2023

Brian Y.Small-Business (50 or fewer emp.)

3.0 out of 5

"Simple to integrate and use, with one important flaw"

Simply interface. Easy integration process with our existing software. Easy to manage multiple chats at a time.

Acquire Pricing

Starter

Commercial

Enterprise

See all 3 Acquire pricing levels

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Acquire Media

Acquire Cobrowse enables two-way browser-based interaction, with no downloads required for customers. Point, click, and annotate your customer’s screen with their permission, anywhere on your website or mobile apps.

Connect with website visitors, qualify leads, and support customers in real time using all-in-one live chat software.

Use chatbots to handle routine work and FAQs so your team can focus on strategic tasks.

Create a visually engaging, modern customer experience with Acquire Video Chat. No third-party downloads required. Enable visitors and customers to connect with your team in just one click from a live chat conversation. Acquire’s video chat software is mobile-friendly, too.

Your shared inbox is at the center of a full-blown customer engagement solution. Unify support and sales channels and never lose track of valuable customer communications.

G2 reviews are authentic and verified.

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Verified User in Hospital & Health Care

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Seller invite

Feb 14, 2019

"Awesome Product.. Easy to Integrate and Use"

What do you like best about Acquire?

Awesome Product.. Easy to Integrate and Use Review collected by and hosted on G2.com.

What do you dislike about Acquire?

Nothing so far.. we are still integrating and customisng the solution to fit our needes Review collected by and hosted on G2.com.

Recommendations to others considering Acquire:

It is a very good chat soution that is easy to use/integrate and the team is awesome.. Review collected by and hosted on G2.com.

What problems is Acquire solving and how is that benefiting you?

Easy of learning and use Review collected by and hosted on G2.com.

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Helpful?

Admin Approval Link

Verified User in Financial Services

Review source: G2 invite

Incentivized Review

Jan 23, 2019

" Innovative new product "

I love the co-browsing option because our agents will be able to see what's exactly on the customer's screen Review collected by and hosted on G2.com.

The screen share option seems unnecessary because a software has to be downloaded only to view the page. One might as well co-browse Review collected by and hosted on G2.com.

New customer retention and efficiency of solutions Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching

Small-Business(50 or fewer emp.)

Feb 12, 2019

"Finally a solution that doesn't make users jump through a million hoops to share screens"

Ease of use, especially from the standpoint of a customer. Zero download / installation hassle required. Super easy to navigate and the product UI has been consistently getting better. Review collected by and hosted on G2.com.

As expected of any startup, lots of changes and updates being made month after month. All great things, just wish there was a bit more communications and readily available resources. Review collected by and hosted on G2.com.

Being able to support customers instantaneously. Review collected by and hosted on G2.com.

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Acquire Reviews & Product Details - Page 5

Acquire Overview

Recent Acquire Reviews

Acquire Pricing

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43 Acquire Reviews

Acquire Pros and Cons

Overall Review Sentiment for AcquireQuestion

Acquire Comparisons

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