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Accumula Reviews & Product Details

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accumula?

- Onboarding; Savannah has been amazing in helping us get up & running. We have scheduled 2 45 minute meetings with her already to get fully configured initially and she has been extremely helpful and patient - this really has been a gamechanger as most other companies are great pre sale but then leave you alone, Accumula has really differentiated here and I believe this will be reflected in retention of customers!!

- User friendly platform = Easy to navigate

- Integration with Shopify/Lightspeed seems to be great for auto updating prices to shopify from Lightspeed (& auto product creation) Review collected by and hosted on G2.com.

What do you dislike about Accumula?

Only potential negative so far for us is specific in that we would like the feature to assign the same SKU in shopify to multiple variations but this isnt yet possible! I believe it is coming in the future Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

The business problem Accumula solves for us is two fold;

1. Discrepancies between pricing records in Lightspeed and our Shopify (website). The fact that we have to manually update prices twice in both platforms mean we often face mismatches which we have to honour and thus even lose margins on products whilst frustrating customers

2. Extreme amounts of time wasted on manual data entry and reconciliation of prices between both platforms. This wastes so much time as we have thousands of products Review collected by and hosted on G2.com.

Accumula Overview

What is Accumula?

Accumula's omnichannel platform unites retailers' online and offline channels to create a seamless customer experience. We integrate e-commerce, in-store , and back office operations into a single system, minimizing retraining and maximizing sales. Retailers sell more with Accumula by making their in-store inventory available for sale online, increasing sales opportunities through ship from store, curbside pickup, and in-store pickup.

Accumula Details
Languages Supported
English
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Product Description

Accumula's unites retailers ecommerce sites with their in-store POS to create a seamless customer experience. We enable retailers to integrate their sales and marketing channels into a single system, minimizing retraining and maximizing ROI.


Seller Details
Seller
Accumula
Year Founded
2013
HQ Location
Tacoma, WA
Twitter
@accumularetail
81 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

Evan B.
EB
Overview Provided by:
Founder/CEO at Accumula

Recent Accumula Reviews

AL
Annitta L.Mid-Market (51-1000 emp.)
4.5 out of 5
"The eccentric and superlative platform for uniting retailers' online"
The software has excellent customer support that is ready to help most of the users tackle all the problems they may encounter during the onboardin...
BM
Britney M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Accumula Review"
The product performs precisely as described in its advertisements. The meticulous attention to detail and comprehensive documentation is truly rema...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Perfect product and support"
The product works exactly as advertised, the level of detail and documentation is incredible, the customer support is superior, and the onboarding ...
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Accumula Media

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9 out of 10 Total Reviews for Accumula

4.8 out of 5
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9 out of 10 Total Reviews for Accumula
4.8 out of 5
9 out of 10 Total Reviews for Accumula
4.8 out of 5

Accumula Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
AL
Systems Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Accumula?

The software has excellent customer support that is ready to help most of the users tackle all the problems they may encounter during the onboarding process. The platform has an amazing user interface that is friendly to most users making them easily navigate around it with ease as a low learning curve is required when operating the platform. The platform has a great integration with Shopify hence auto-updating of prices from Lightspeed to Shopify is awesome. Review collected by and hosted on G2.com.

What do you dislike about Accumula?

I won't stop complimenting how the platform has great customer service as it has a great staff that is always ready and promptly to resolve any issues that the users may encounter hence enhancing great customer satisfaction. Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

The platform helps most of the sellers to keep their inventory quantities up to date and it helps them not oversell their products online. The software helps most of the users to simply have a great inventory integration from Lightspeed to Shopify. The platform helps to resolve the problem of time consumption on manual data entry and reconciliation of prices between both platform Review collected by and hosted on G2.com.

BM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Accumula?

The product performs precisely as described in its advertisements. The meticulous attention to detail and comprehensive documentation is truly remarkable. Additionally, the superior customer support greatly enhances the overall experience. The onboarding process for integrating and implementing the product was exceptionally smooth.

Before settling on Accumula, we had tried out several competitors. Looking back, our only regret is that we didn’t make the switch sooner Review collected by and hosted on G2.com.

What do you dislike about Accumula?

We encountered minor issues with our store pickup orders, but the team promptly resolved them upon request early this year. Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

By utilizing Accumula, we prevent the risk of overselling products online. Additionally, it seamlessly integrates our online sales data into our brick-and-mortar daily reports, significantly reducing the time spent manually inputting sales and updating inventory quantities. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accumula?

The product works exactly as advertised, the level of detail and documentation is incredible, the customer support is superior, and the onboarding for our integration and implementing it was a breeze.

We have utilised some competitors before landing on Accumula, only regret was that we didn't make the switch sooner. Review collected by and hosted on G2.com.

What do you dislike about Accumula?

We have been up and running with Accumula for around a month now and genuinely zero complaints at all. Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

Reestablished a connection between our POS system and Shopify, it's fast, accurate and very straightforward. Review collected by and hosted on G2.com.

CA
Operational Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Accumula?

Software is great but the staff is the key to their success. Any issues have always been resolved promptly and fully. Review collected by and hosted on G2.com.

What do you dislike about Accumula?

I dislike the requirement to use 40 characters here because my answers is nothing. Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

Connecting our in-store POS with our Shopify website. Orders, products and even images sync smoothly. Review collected by and hosted on G2.com.

CC
Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accumula?

We are a chain of 11 stores whom went from Lightspeed webstore to shopify with accumula being the connector.

The whole process from onboarding to set up was faultless, Evan and the team were first class and Evan was extremely generous with his time, especially with the time difference from Seattle to Australia.

His honesty and their deliverance of what they promised was spot on - highly reccomend. Review collected by and hosted on G2.com.

What do you dislike about Accumula?

Nothing.

These guys were awesome all round. Review collected by and hosted on G2.com.

Recommendations to others considering Accumula:

Enjoy! Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

Oversolds - they have a "flash sale" function which was amazing and helped our stores not have oversold product anymore - a big deal as it caused so many headaches with the older ecomm system - these guys nailed it. Review collected by and hosted on G2.com.

CS
E-commerce Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Accumula?

Customer support was great during the onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Accumula?

There were some small hiccups regarding our store pickup orders but they were able to resolve those quickly. Review collected by and hosted on G2.com.

Recommendations to others considering Accumula:

Accumula is a great solution for syncing inventory across multiple channels Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

We needed Accumula specifically to create a real time inventory sync between our brick & mortar point of sale and our e-commerce channel. There have been additional benefits including increased efficiency of our order fulfillment workflow. Review collected by and hosted on G2.com.

MS
Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accumula?

The uptime and lack of issues we've experienced with Accumula. Review collected by and hosted on G2.com.

What do you dislike about Accumula?

There are no downsides that we've experienced. Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

Inventory integration from Lightspeed to Shopify. Review collected by and hosted on G2.com.

MS
Museum Store Assistant Manager
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accumula?

I appreciate that Accumula saves me time and peace of mind, by updating inventory quantities in our brick and mortar store, and online. I no longer need to manually enter online sales into our POS - Accumula does it for us. It's easy to use. The onboarding team is responsive, helpful and eager to help you even with small problems. I'm so glad we're using this software! Review collected by and hosted on G2.com.

What do you dislike about Accumula?

I wish there was a way to code Shopify Tips/Donations into Lightspeed. At the moment, it just shows as "No Product Found" in Lightspeed, which is the same message when a product on Shopify is not found in your Lightspeed store. Other than that, no complaints at this time! Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

The main problem we're solving is keeping inventory quantities up to date. Using Accumula ensures that we won't oversell a product online, and also shows our online sales in our brick and mortar daily sales reports. It saves me a great many hours of manually inputting sales and updating inventory quantities. Review collected by and hosted on G2.com.

Jim K.
JK
Shopify Expert + Shopify Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accumula?

I loved the service itself, but the support and onboarding with Savannah were excellent. Everything about the experience was great. Review collected by and hosted on G2.com.

What do you dislike about Accumula?

I think the documentation in Accumula can be a little better. Review collected by and hosted on G2.com.

What problems is Accumula solving and how is that benefiting you?

We were trying to migrate and then sync inventories between Lightspeed Retail and Shopify. The benefits were the ease of use after it was all set up. Review collected by and hosted on G2.com.