Accord Reviews & Product Details - Page 9

Accord is great as it allows you to build a clear process with your prospect/buyer. It's also been excellent at helping us bring other stakeholders into the sales process, as we show 'we know what it takes to deliver the project' through this clarity.

Support has been fantastic throughout and the team are brill.

I'd highly recommend for anyone dealing in slightly complex/complex deal cycles. Review collected by and hosted on G2.com.

It's certainly not a criticism, as all early-stage companies go through the same thing, but being slightly earlier in their growth, there is room for expansion in terms of features and integrations. Review collected by and hosted on G2.com.

Accord is a clean and straightforward interface for sellers to work with customers. Mutual action plans have been around for a while, but they are seldom implemented well at a company level because the user interface for these tools has been wildly lacking. Making a tool reps love accord guarantees that companies can quickly roll out mutual action plans across their whole team. As a sales leader, I see mutual action plans implemented by accord as a crucial part of modernizing sales. Review collected by and hosted on G2.com.

Accord is still early, and its integrations are still growing. Salesforce integration gets you what you need, but there is still so much more cool stuff they could build. Review collected by and hosted on G2.com.

Engages customers during the implementation phase as they are reminded that Accord is the one stop shop to get:

- all resources during implementation (which were in many google sheets, docs, pdfs)

- latest target deadlines for key tasks (hard to manage followups through many emails)

- collaboration amongst the broader project team across several organizations

Our customers go in to view the Accord often and it drives our implementation to be faster (also easy login for customers). Review collected by and hosted on G2.com.

So far it works great - think there will be lots of interesting features coming forward - such as actionable notifications around date changes. Review collected by and hosted on G2.com.

Accord has helped streamline our sales process and make it collaborative with our customers. Review collected by and hosted on G2.com.

Nothing to dislike... The platform is evolving well and the product team is there to listen to user feedback. Review collected by and hosted on G2.com.

Love that it's a central destination for all the steps in our Sales process.

Our sales cycle is complex and requires multiple steps and lots of paperwork. This requires the cooperation of a lot of people and previously was the bane of my existence.

Having this in one central hub, that all stakeholders can log into saves a TON of follow up emails and cat herding. Review collected by and hosted on G2.com.

Being that this is a new tool, getting my stakeholders to log in and not disregard this as "another thing I need to do" requires some education. That should solve itself as Accord gets bigger. Review collected by and hosted on G2.com.

With Accord, transparency and collaboration are king during the B2B sales process. On the buyer side, it made it very clear who was responsible for following action, which allowed me and the vendor to collaborate efficiently and effectively throughout the entire process. On top of simple collaboration, the transparency in the process made it easy to communicate status with key stakeholders on the buyer side, as well as allowing me to raise issues to the seller quickly! Review collected by and hosted on G2.com.

I was able to use the tool during the early phases, so I would like to see the feature set continue to evolve to improve the ability to interact with the application easily. Additionally, I would like to see what additional integrations would be available, such as integrations with Salesforce, Slack, or the MS365 platform Review collected by and hosted on G2.com.

I love the aspect of tracking your project for longer sales' cycles with enterprise customers. In my first attempt with Accord, my clients logged in and tracked their progress. This led to a $40K upsell. Review collected by and hosted on G2.com.

I believe their integration with Salesforce can be improved - which I know they are working on! Review collected by and hosted on G2.com.

It helps keep accountability and it tracks engagement. Have an Accord to help manage trials has been super helpful. Review collected by and hosted on G2.com.

I wish it could generate a executive overview based on the information entered Review collected by and hosted on G2.com.

Partnership is defined by a balance of listening to the voice of your customer and speaking their language. The Accord Partnership Platform helps our team accomplish both and become highly aligned with strategic customers, accelerating project value and impact. Review collected by and hosted on G2.com.

A robust mobile UI for both customers and employees to leverage. Review collected by and hosted on G2.com.

Accord can be a game-changer when working on working on proof of concepts or pilot's with customers. When using Accord and having fostered a strong relationship with a real champion who is bought in, Accord provides quite a bit of value when aligning on a date to work back from and all the items which need to be accomplished before that date. The functionality to assign folks to specific tasks allows you to take follow-up emails and action plans to the next level. Accord is a great way to map all the items that need to be accomplished, provide insights on these specific steps as well as an agenda. It's also a great place to include all resources for the evaluation. Review collected by and hosted on G2.com.

Getting my champions to actively engage in the Accord platform, has been a challenege for me. It would be great to go through best practices with someone who has repeatedly gotten their champion to use the platform for all next steps. This is my only complaint about the platform, which is not related to the platform; it's mainly a process issue on my end. Review collected by and hosted on G2.com.