Accord Reviews & Product Details - Page 7

I like the software. Easy to create playbooks for different situations and customer onboarding. The ability to assign specific task or even full sections of the playbook are helpful so that customers know who will be reaching out to them along with the status of the task if the onboarding process is lengthy. Review collected by and hosted on G2.com.

The inability to be a full white-label product. When inviting customers onto the Accord platform, it would be great if it could come from the business itself instead of Accord. Review collected by and hosted on G2.com.

Accord provides a fantastic space for mutual collaboration and action. It allows us to store all of our various documentation, best practices, tips and tricks, etc in one centralized place that makes our partners life easier. We love how we can also see when our publishers are interacting with the Accord - be it opening documents, completing tasks, or asking questions. Overall, Accord helped us to bring together disparate parts of our business into one easy to use process. Jake, Ryan, and the entire Accord team have been fantastic to work with and continue to support and enable STN's use of the platform. Review collected by and hosted on G2.com.

We're working with Accord to customize some parts of the platform that would better help STN deliver a great experience to our partners. Review collected by and hosted on G2.com.

Accord has been an amazing addition to our onboarding process. It has allowed us to onboard new partners faster by creating a consistent, repeatable template which we can adapt as needed to meet our partners needs. Review collected by and hosted on G2.com.

The mobile experience is definitely one area for improvement so that you can use Accord in a similar fashion on any device. Also integrations with Slack could be improved. Review collected by and hosted on G2.com.

How it helped me understand what the sales and onboarding process looked like during the evaluation on a new solution. Never seen this kind of tool before but appreciated the transparency from the rep. Review collected by and hosted on G2.com.

Nothing really comes to mind but I'm sure there's ways to keep improving. Review collected by and hosted on G2.com.

Accord helps me organize my entire workflow of working with enterprise deals, from the initial discovery call to signing the contract. I'm relatively new to MAPs, but I can see that customers appreciate the clarity about the next steps and having one place where they can access all the resources they need.

The team is very responsive and carefully considers feedback regarding some of the functionalities. Review collected by and hosted on G2.com.

I'm all set, so there's not much to dislike. Review collected by and hosted on G2.com.

Aligning a todo list across buyers and sellers is super valuable especially with the virtual sale where not all the stakeholders are in the same room. We have a complex procurement process so it help maintain momentum so there were no surprises Review collected by and hosted on G2.com.

I don't have any complaints about the product Review collected by and hosted on G2.com.

Accord's design is simple and beautiful. And the notifications allow us to keep our customer activations on track. Integration with SFDC is great, too. Review collected by and hosted on G2.com.

Nothing I dislike. I'm just waiting to see some added dashboards and visuals :) Review collected by and hosted on G2.com.

-Ease of use

-Professional look

-Easy to customize and make your own, with all the relevant resources your prospects need

-How much my prospects enjoy looking at it and sharing it internally Review collected by and hosted on G2.com.

-Really, there's not much at all I don't dislike. It's a young company with a bright idea and a team willing to hear feedback. It's an excellent organization to partner with! Review collected by and hosted on G2.com.

Accord creates a space for myself and my customer to feel aligned and accountable with each other. Customers deeply appreciate the time and effort put into creating an actionable place for both parties to execute the plan ahead. By the time I am presenting an Accord, the customer and myself are on the same page and want the same end result. This puts us on the same side of the table.

So far, I have won every deal that I have collaborated in Accord with.

I love knowing that my customer can add steps and know that their process is clear and available to me as a rep. I publicly hold myself accountable for their steps, which is often a shock to the customer due to their experience working with sales teams. Accord genuinely changes how you sell, in the best way. Review collected by and hosted on G2.com.

There are still a few gaps in the scalability of the product. Additional admin functions will be a welcome addition.

Whenever a feature request has come up, the Accord team has rallied around the feedback and responded thoroughly. I have been incredibly impressed by their ability to listen and act thus far. Review collected by and hosted on G2.com.

Structure, by having a defined structure using Accord, I can meet with prospects and find out indeed if they are REAL prospects. Review collected by and hosted on G2.com.

The most challenging thing was implementing a sales process. The team at Accord was able to help with this process because I didn't know where to start. Review collected by and hosted on G2.com.