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108 Accord Reviews
Overall Review Sentiment for Accord
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Getting set up on the platform was extremely easy for our team and our customers. It's been great for our AE's to set up and execute effective sales processes, and our customers love being able to share their insights as well. Review collected by and hosted on G2.com.
Like many new software providers, customers are sometimes hesitant to adopt it right away. However, I have not had any complaints from customers once they start using Accord. Review collected by and hosted on G2.com.
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What I like best about Accord is how simple it is to keep all parties on track when closing deals or delivering services.
It has a simple-to-use interface.
Also, it is a great reminder for the sales rep about next steps and the timeline. Review collected by and hosted on G2.com.
There is a bit of a learning curve once you log into the system. Review collected by and hosted on G2.com.
Customer support is outstanding. Additionally, the worfklow just works - not to complicated. We are able to get our job done quickly and better collaborate across stages with prospects and customers Review collected by and hosted on G2.com.
Ability to quickly preview files would be helpful. Review collected by and hosted on G2.com.
An intuitive, sensible interface that allows any user to be and running in moments. Super easy to create templates for AEs to build a repeatable process around different sales motions. Helpful automated email reminders and a great "placeholder" feature that enables AEs to consider and loop in multiple stakeholders. Review collected by and hosted on G2.com.
A lack of an SFDC integration means Accord becomes another disparate tool in the stack and requires the user to manually copy over deal information but it's a small isue. Review collected by and hosted on G2.com.
It forced the team to think hard about what the buyer journey should look like. For the product we sell, we wanted the 'top quality' to be shown from the start, including the sales/buying process.
I also liked being able to see if the buyer is engaging with our resources (web, docs, etc) Review collected by and hosted on G2.com.
For some of the 'less techy' buyers, it might seem a bit overwhelming. Review collected by and hosted on G2.com.
Great UI/UX means that buyers and customers like engaging with Accord mutual plans
Automated reminders save a ton of time for sales and success in following up with customers
Templates make repeatable selling easy
Accord has been a game-changer for our sales and success teams.
Plus, their team is awesome! Review collected by and hosted on G2.com.
There's a learning curve to effectively using Accord in customer relationships. But, the Accord team does a great job providing content and training for their customers, so not a huge issue! Review collected by and hosted on G2.com.
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Accord is the only solution I have come across that is as beneficial for buyers as it is for sellers. My team has been using Accord for a few months now, and we have seen a noticeable difference in the time it takes to close deals. Review collected by and hosted on G2.com.
I wish more teams would use it! I could see this being beneficial for not only sales but many other teams. Review collected by and hosted on G2.com.
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Accord has served as a vital tool managing a complex sales cycle, making the process crystal clear for the buyer, as well as holding both parties accountable with customizable templates by use case/buyer persona. This has served as a great tool for driving engagement as well. Review collected by and hosted on G2.com.
The recent addition the the slack integration solved my only concern, which was email noise...so no dislikes! Review collected by and hosted on G2.com.