Accela
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Accela
By Accela
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3.9 out of 5 stars
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Accela Reviews & Product Details - Page 2

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Accela Overview

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What is Accela?

Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.

Accela Details
Discussions
Accela Community
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Product Description

Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.

Seller Details
Seller
Accela
Year Founded
1999
HQ Location
San Ramon, CA
Twitter
@AccelaSoftware
2,659 Twitter followers
LinkedIn® Page
www.linkedin.com
540 employees on LinkedIn®
Rotem S.
RS
Overview Provided by:
Rotem Segal
Digital Marketing Manager and Consultant at Accela

Recent Accela Reviews

MS
Matheus S.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Versatile workflow"
Accelas have resolved errors making it easy to learn and use. While upgrades are scheduled by Accela, the cloud-based model provides convenience.
Read more
JK
Joe K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Improved customer services"
Accelas system functionality is strong.Despite errors and a learning curve its worth it. The cloud based model allows for accessibility.
Read more
JC
Julian C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Improved the user experience"
There are bugs the current system functionality is strong. Its definitely worth it. A cost-effective cloud-based solution.
Read more
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13 Accela Reviews

3.9 out of 5
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13 Accela Reviews
3.9 out of 5
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3.9 out of 5
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Accela Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
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Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Accela?

The seamless flow of the installation and implementation. Review collected by and hosted on G2.com.

What do you dislike about Accela?

The occasional error with win 7 as networking. Review collected by and hosted on G2.com.

Recommendations to others considering Accela:

Good payroll solution package and implementation for cost. Review collected by and hosted on G2.com.

What problems is Accela solving and how is that benefiting you?

Administration payroll rollout smoothly and adaptiveness for payroll staff overall carryout and workable solutions. Easy to teach and upgrade. Review collected by and hosted on G2.com.

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Verified User in Environmental Services
CE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Accela?

The Work Done By This Company is the best. Environmental Solutions like the use of more natural resources is the greatest thing. Proper Planning Is Provided for the best solutions. Review collected by and hosted on G2.com.

What do you dislike about Accela?

The reach is limited to the company. The company also takes time for getting to any solutions. Review collected by and hosted on G2.com.

What problems is Accela solving and how is that benefiting you?

Use of More Natural Resource of Sunlight. The solar-powered water heaters and cookers are being used.

One benefit is that the products used are of best quality and great efficiency. Review collected by and hosted on G2.com.

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JC
Systems Analyst
Government Administration
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Accela?

Accela is a very flexible platform that can be tailored for a wide range of uses. Almost any task that can have a workflow can be set up in this system Review collected by and hosted on G2.com.

What do you dislike about Accela?

Their primary model is cloud based, which takes away some control of the system. For example, upgrades occur on Accela's schedule, unless you can demonstrate that the upgrade will cause a major issue. The system can be hosted on premise, which would allow you to upgrade as appropriate for you environment. I also feel that hosting on premise is more cost effective. Review collected by and hosted on G2.com.

Recommendations to others considering Accela:

Plan on 1-2 years from start of project to go live. Perform training as close to go live as possible, do not do it months in advance as Accela tends to recommend. Consider using a third party implementation, rather than Accela doing the implementation. Their online community is pretty good, there are many expert users who will probably have encountered any problem you may experience. Review collected by and hosted on G2.com.

What problems is Accela solving and how is that benefiting you?

This system is being utilized to create a single point for regional business licensing, which should lead to a "one stop shop" for customers, making obtaining the necessary business licensing for multiple agencies through one portal possible. Review collected by and hosted on G2.com.

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Accela