Abnormal AI Reviews & Product Details

I find Abnormal AI easy to use, which is great for email and account protection. It's simple to get reports and remediate any issues. The buttons do what they say, and the support is straightforward to use if there are any issues. Everything works just as you would expect, and the initial setup was very easy, taking only 5 minutes. Review collected by and hosted on G2.com.

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It catches everything, we had this system in a live state for over a month now and I haven't seen a single phishing email slip through. Review collected by and hosted on G2.com.

It's a premium product, with a fairly high price tag. Review collected by and hosted on G2.com.

Abnormal Security has completely transformed our email security posture with remarkably easy installation and setup. The integration was a very easy click through which allows API access to our Exchange environment. Unlike other enterprise security tools, the deployment was intuitive and required minimal technical expertise to get running. The AI-powered threat detection has been exceptional, consistently catching sophisticated phishing campaigns, BEC attempts, vendor-compromised emails, and malicious attachments that our previous antiquated security gateway completely missed. Where our old system allowed countless threats to slip into user mailboxes, Abnormal's intelligent analysis blocks them before they reach end users.

Beyond outstanding security, the email productivity add-on has been a game-changer for our team. The feature automatically moves promotional emails and newsletters to a secondary folder, allowing users to focus on communications that truly matter. This has saved our staff countless hours each week and dramatically improved email efficiency. The combination of superior threat protection, effortless deployment, and genuine productivity benefits makes Abnormal Security an outstanding investment. Highly recommended for any organization looking to upgrade from legacy email security solutions. Review collected by and hosted on G2.com.

As with any tools false-positives do occur sometimes, but these have been minimal. The Detection 360 submission feature is great when submitting these false-positives to help train the tool for the future. Review collected by and hosted on G2.com.

Abnormal does a great job stopping malicious and spam messages that our primary spam filter lets through. The onboarding and configuration was quick and easy, it integrates well with Microsoft 365. Customer support is responsive when needed. Review collected by and hosted on G2.com.

The admin portal UI is a bit clunky and sometimes difficult to navigate. Abnormal makes frequent changes to the look and feel of the portal which sometimes causes you to need to figure out how to find what you want again. Review collected by and hosted on G2.com.

We implemented Abnormal AI a few years ago. It took just a few minutes to setup. The best features: our complaints about Spam were cut down to almost nothing. The Graymail feature allows our staff to control whether newsletters are received to their main mailbox or to a promotions folder. The Support process is beyond stellar. If we've had issues they are very responsive and will either point us in the right direction or implement a solution on the backend. They continue to innovate the product. It is very close to a set it and forget it type solution that I usually only go into the management console when there is a new feature to implement. It has been an easy product purchase to justify to upper management. Review collected by and hosted on G2.com.

It works, and sometimes that's hard for our users to believe. Review collected by and hosted on G2.com.

The Abnormal interface is easy to navigate and use. The implementation was done in one-day (just a few hours) and we were able to access the results immediately. Customer support is responsive and knowledgeable. My customer success manager is fantastic. I'm in the platform at least once per day to check on critical components. There are a lot of features; a key area of focus is the threat log. Review collected by and hosted on G2.com.

Honestly, I have not found anything that I would consider a "dislike" and if I did, I'm sure that my concern would be addressed by the Abnormal team. Review collected by and hosted on G2.com.

Really easy to get started, we were up and running within 5 minutes. We are able to protect multiple tenants across multiple platforms with ease. After the learning period, false positives are very minimal Review collected by and hosted on G2.com.

There's nothing I've come across so far that I dislike about the product Review collected by and hosted on G2.com.

Abnormal catches the things that Microsoft E5 doesn't. It detects anomalies with customer communications, changes in language and tone, and oftentimes will alert us to breaches of external parties before they even know. It's very easy to setup and integrates seamlessly without the need for any mail flow changes or introducing any points of failure. Support is spectacular and very responsive. Review collected by and hosted on G2.com.

There really isn't much to not like. If anything, because it is a post processing tool, it can result in emails appearing briefly in mailboxes prior to remediation, but typically this only noticeable for a couple seconds in the worst-case circumstances. Review collected by and hosted on G2.com.

Abnormal provides the visibility and detection capabilities that no other can.

- It cand detect and respond to the most advanced threats including Business Email Compromise (BEC).

- The remediation automation functionality reduces the time-to-contain

- The use of the Phish Report Alert button in Outlook is great, the AI automatically replies with a verdict in seconds

- The integrations are very straightforward, we had visibility into 365 in matters of minutes after the setup/

- The customer success management team provides great reports, including risk reduction in monetary terms. Review collected by and hosted on G2.com.

The dashboards cannot be filtered per domain. Review collected by and hosted on G2.com.

I've been doing SOC and IR functions for 5 years now, and Abnormal has the fastest, highest-fidelity alerts of true positive O365 account compromise of any vendor I've worked with in those 5 years, including MDO and Entra vendors.

ATO cases are quick and accurate. Vendor Fraud cases are quick and accurate. Review collected by and hosted on G2.com.

The API for sending data to the SIEM could be improved. Review collected by and hosted on G2.com.