# Abnormal AI Reviews
**Vendor:** Abnormal AI  
**Category:** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 72
## About Abnormal AI
Abnormal AI is the leading AI-native human behavior security platform, leveraging machine learning to stop sophisticated inbound attacks and detect compromised accounts across email and connected applications. The anomaly detection engine leverages identity and context to understand human behavior and analyze the risk of every cloud email event--detecting and stopping sophisticated, socially-engineered attacks that target the human vulnerability. You can deploy Abnormal in minutes with an API integration for Microsoft 365 or Google Workspace and experience the full value of the platform instantly. Additional protection is available for Slack, Workday, ServiceNow, Zoom, and multiple other cloud applications. Abnormal is currently trusted by more than 3,200 organizations, including over 25% of the Fortune 500, as it continues to redefine how cybersecurity works in the age of AI. For more information, please visit abnormal.ai



## Abnormal AI Pros & Cons
**What users like:**

- Users find Abnormal AI **easy to use** , with straightforward setup and efficient email protection that saves time. (15 reviews)
- Users praise the **responsive customer support** of Abnormal AI, noting timely assistance and effective problem resolution. (12 reviews)
- Users find the **easy setup** of Abnormal AI seamless, requiring minimal expertise and no mail flow changes. (12 reviews)
- Users praise the **detection efficiency** of Abnormal AI, effectively blocking advanced email threats and anomalies. (11 reviews)
- Users value the **advanced threat detection** of Abnormal AI, leading to significant time savings and improved email security. (11 reviews)
- Reliability (10 reviews)
- Setup Ease (10 reviews)
- Users highlight the **exceptional effectiveness** of Abnormal AI in proactively blocking sophisticated email threats. (9 reviews)
- Implementation Ease (9 reviews)
- Users praise the **exceptional phishing protection** of Abnormal AI, effectively blocking sophisticated threats before reaching inboxes. (9 reviews)

**What users dislike:**

- Users experience **email filtering issues** with Abnormal AI, as filters often reset and legitimate emails can be flagged unexpectedly. (3 reviews)
- Users face **email issues** with Abnormal AI due to lag in processing and confusion over flagged legitimate emails. (3 reviews)
- Users experience **occasional false positives** with Abnormal AI, causing confusion and necessitating manual review in some cases. (3 reviews)
- Users feel that the **limited reporting** features hinder their ability to gain deeper insights from the data. (3 reviews)
- Users feel the **post-processing delay** in email remediation can lead to brief exposure of threats before delivery. (2 reviews)
- Expensive (2 reviews)
- Poor Interface Design (2 reviews)
- UX Improvement (2 reviews)
- Complex Implementation (1 reviews)
- Dashboard Issues (1 reviews)

## Abnormal AI Reviews
  ### 1. Flawless Protection with Insightful Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberto G. | Cybersecurity Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Abnormal AI?**

I love that Abnormal AI has a 100% success rate in finding all sorts of attacks, including scams, phishing, social engineering, malware, reconnaissance, spam, and invoice/payment fraud. Our organization has sustained no materialized intrusions via the email threat vector since implementation. I appreciate the platform's ability to provide a nice description of every attack in the threat log and give great insight into what is actually being prevented. Abby, the AI analyst included in the platform, creates custom reports which have been very beneficial. The integration with Microsoft O365 and CrowdStrike has been seamless. I also like that the initial setup of Abnormal AI was very easy, taking only about 5 minutes.

**What do you dislike about Abnormal AI?**

The settings area could be a bit more user-friendly for those who have multiple tenants.

**What problems is Abnormal AI solving and how is that benefiting you?**

I use Abnormal AI for advanced email threat protection and productivity. It protects against a variety of attacks, reduces inbox clutter, and provides insightful reports, maintaining a 100% success rate.

  ### 2. Transforms Phishing Defense with Ease and Excellence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kurt G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Abnormal AI?**

Because we are a target from nation-state bad actors, we appreciate how Abnormal AI works extremely well and has had a tremendous impact on plugging our phishing vulnerability, saving the security team countless hours per week. The product gives us visibility into sophisticated phishing campaigns that previously we would at times discover too late. We truly appreciate the top-notch sales and support teams and how little we have to do in this area now that Abnormal AI is in the loop. The Email Productivity and Phishing Simulation modules are beneficial as they help reduce spam and educate our users, respectively. The setup was extremely easy; the wizard approach guides you, and the Abnormal AI team provides great support, getting us up and running in minutes.

**What do you dislike about Abnormal AI?**

We hear that the phishing training videos will be augmented with additional content. Right now, they are a little weak in this area, but we liked the main product so well, that we opted to proceed with Abnormal trusting that they will quickly round out this product.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI significantly reduces sophisticated phishing vulnerabilities and saves our security team countless hours weekly. It enhances email productivity by reducing spam and uses phishing simulations to educate users.

  ### 3. Effective Defense Against Phishing and Account Takeovers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Abnormal AI?**

I like how Abnormal AI helped us with account takeovers, allowing us to see them and automatically stop them to secure user accounts. It's also great at helping us with spam, junk, and gray mail. I appreciate that it monitors account logins and takes security measures if it detects anything abnormal, like locking the user account and alerting the admins, which allows us to remediate it automatically. The initial setup was very easy, and every time we've added a feature, it's been super easy. The support has been great with them.

**What do you dislike about Abnormal AI?**

The AI reading of the emails sometimes has small issues, but very, very, very rarely. Otherwise, it's perfect the way it is.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI stops phishing attempts and account takeovers, securing user accounts. It helps with spam, junk, and gray mail. It monitors logins, locks suspicious accounts, alerts admins, and allows automatic remediation by having users change passwords to secure accounts.

  ### 4. Enhanced Email Security, But Needs AI Coach Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohamed B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2026

**What do you like best about Abnormal AI?**

I like that since adding Abnormal AI to our setup, we've seen a drastic reduction in phishing emails, credential theft, and malicious team messages. Before, we were inundated with phishing emails bypassing our old email security, but Abnormal AI significantly reduces those threats. I appreciate that it provides an additional layer of email security and automatically manages phishing and promotional emails, boosting our team's productivity. The initial setup was also very easy—an Abnormal AI engineer guided us through it, and we managed to complete 90% of the configuration in just a one-hour meeting.

**What do you dislike about Abnormal AI?**

The AI Phishing Coach module is still premature and needs improvement for enterprise-level use. The audio of the AI lady, Jess, in the module doesn't synchronize. Her head was cut at some parts of the video, clearly showing it's an AI-generated video and voice. It needs a bit more realistic appearance and voice.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI provides additional email security, automatically removes phishing emails, and increases productivity by sorting promotional emails. It has drastically reduced phishing emails, credential theft, and malicious messages, which previously bypassed our email security.

  ### 5. Smart Protection Against Phishing, Social Engineering, and AI-Generated Scams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason J. | Infrastructure Systems Analyst Tier 2, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Abnormal AI?**

It focuses on how people communicate, not just what emails contain. Detects attacks such as Sophisticated phishing, Social engineering and 
AI-generated scams.

**What do you dislike about Abnormal AI?**

Reports missed phishing emails and false negatives. Some attacks only get caught after users report them, not proactively (real-world feedback).
Generates false positives (blocks legit emails) such as Legitimate emails getting flagged or moved incorrectly and Important messages (like invoices) ending up in junk folders.

**What problems is Abnormal AI solving and how is that benefiting you?**

Most organizations treat Email security and/or Identity/security (logins, accounts) as separate systems. however Attackers can still exploit that gap when Compromise account then sends legitimate-looking emails then may request money/data.
Abnormal helps combines identity, behavior and email context. it Looks at the full picture, not just the message. Abnormal AI Stops multi-step attacks that cross system boundaries.

  ### 6. Streamlined Email Security, Peace of Mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack W. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about Abnormal AI?**

I like that Abnormal AI makes my mailbox cleaner and provides peace of mind by monitoring our Office 365 accounts for account takeovers. The software effectively blocks unwanted email spam, stops inbound threats, and organizes greymail, which enhances our email safety and management. The portal is extremely easy to use, simplifying the administration of email significantly. Additionally, the initial setup was smooth and uncomplicated, as changing a few MX records and coordinating with the Abnormal team ensured everything was correctly set up. This ease of use is a significant improvement over our previous provider, Barracuda, whose interface was difficult to manage. Overall, these aspects make me highly satisfied with Abnormal AI.

**What do you dislike about Abnormal AI?**

I believe an enhancement to Abnormal AI would be monitoring outbound emails and providing alerts for potential issues. This additional feature could strengthen our overall email security by ensuring our communication is as secure as our inbox.

**What problems is Abnormal AI solving and how is that benefiting you?**

I use Abnormal AI to secure email and Office 365 accounts by blocking spam, stopping threats, and organizing greymail. It also watches for account takeovers, making my mailbox cleaner and offering peace of mind about account security.

  ### 7. Exceptional Email Threat Protection with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathew E. | QLD BEC Chairperson, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2026

**What do you like best about Abnormal AI?**

I like that Abnormal AI is simple and does exactly what it said it would do. I find the protection and the Admin tools valuable, as well as the ease of management. I also appreciate the feedback we can provide to users to improve their security knowledge. The initial setup was very simple.

**What do you dislike about Abnormal AI?**

I like everything.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI protects against email threats, stopping high-risk and sophisticated threats that traditional protection misses.

  ### 8. Fantastic Product, Extremely effective.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon B. | Senior Manager IT Infrastructure, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about Abnormal AI?**

I appreciate the accuracy and effectiveness of the solution. After it was set up and implemented, my team has needed to spend very little time managing or administering it.

**What do you dislike about Abnormal AI?**

Honestly, there isn't much that I dislike. However, I do feel that some of the reporting and filtering settings could be improved. For example, when searching for something, the selected filters often don't persist between menus, which means I have to recreate the filter and search again. Other than that, the product is expensive, but you are paying for something that is quite advanced and arguably among the best in its field.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI is serving as mail protection from phishing attacks, filtering out spam messages and proactively moving promotional material to a dedicated folder. On top of that we're also investigating their posture management solution for Entra ID.

  ### 9. Effortless Email Security with Abnormal AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan P. | Head of Infrastructure &amp; Cyber

**Reviewed Date:** November 16, 2025

**What do you like best about Abnormal AI?**

I am genuinely impressed by how accurately Abnormal AI detects threats, ensuring that it doesn't mistakenly block legitimate emails. This precision means we don't waste any time managing email queues or dealing with false positives that require manual release, as we often did with traditional email security gateways like Mimecast. Managing email risk is now much easier, and the switch from Mimecast, which failed to reliably block malicious emails, was long overdue. The setup process for Abnormal AI was effortlessly easy, adding to the smooth transition. The effectiveness of Abnormal AI in protecting our emails and Microsoft Teams messages, along with its ability to detect unauthorized use of our accounts, is exceptional. I feel confident in our security posture management and greymail filtering with Abnormal AI's help, significantly reducing the risk associated with our M365 platform's configuration.

**What do you dislike about Abnormal AI?**

I find the user interface of Abnormal AI could be more responsive. Improvements in cloud resilience are needed, especially after the recent outage. Additionally, further integration into M365 email for a single view of all message tracking would be beneficial, although I acknowledge this may not be easy to implement.

**What problems is Abnormal AI solving and how is that benefiting you?**

I use Abnormal AI to enhance email and message security, effectively blocking malicious emails and unauthorized account use. It reduces false positives and eliminates the need for managing email queues, providing accurate threat detection without errors.

  ### 10. Great UI/UX, Fast Website, and Really Good Answers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pratyush D. | Clinical Research Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Abnormal AI?**

I think the UI/UX is great, especially considering what you’d expect from the newest technology. The website was fast and worked well overall. The answers were also really good.

**What do you dislike about Abnormal AI?**

I haven’t been able to find it yet. I’ll keep looking through the other reviews and also check the website.

**What problems is Abnormal AI solving and how is that benefiting you?**

I have used demo. Not the actual version.

  ### 11. Automated Email Monitoring That Reliably Flags and Remediates Abusive Emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron M. | Senior Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Abnormal AI?**

It has automated my email monitoring process. I rely on it to identify abusive emails and automatically remediate them.

**What do you dislike about Abnormal AI?**

I’d like to see more built-in role-based management levels

**What problems is Abnormal AI solving and how is that benefiting you?**

We were receiving a lot of email spoofing attempts and email scams. Since implementing Abnormal AI, those threats have been stopped before they ever reach or affect our end users.

  ### 12. Email Security that actually works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew S. | Principal Engineer/Lead Detection and Response, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Abnormal AI?**

With Abnormal AI, my team isn't spending their valuable time and skills responding to Spam/Phishing/Junk emails each day.

**What do you dislike about Abnormal AI?**

Its a great product, the only area I wish it was different was if the was able to take action on the emails before it gets delivered.

**What problems is Abnormal AI solving and how is that benefiting you?**

It helps us tackle the never ending Phishing problem that comes with having email, I've used a lot of email security products and they usually caused more problems than they solved. With Abnormal, I can trust that our users are being protected from Phishing emails and my SOC isn't wasting valuable responding to them everyday. What used to be a daily task, we now might have to address 1-2 emails a month, a huge time saving. Also, the Account Takeover alerting has been amazing, it provides high fidelity alerts with all the information we need to make quick decisions and stop attackers fast. This is the first AI based product that I have used that actually delivers on its promises.

  ### 13. Effortless Email Filtering, High Effectiveness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wes P. | IT Manager

**Reviewed Date:** November 17, 2025

**What do you like best about Abnormal AI?**

I love how effective Abnormal AI is in filtering emails, accurately catching phishing attempts and filtering spam, which makes my email experience safer and more efficient. Additionally, I appreciate the ease of use of the platform, which simplifies my workflow and makes it accessible without a steep learning curve. Abnormal AI's cost-effectiveness and high level of performance were key factors in my decision to switch from Cisco. The initial setup was very easy, allowing me to integrate the platform seamlessly into my existing systems. Consequently, I am extremely satisfied with Abnormal AI, so much so that I would rate my willingness to recommend it to a friend or colleague a ten out of ten.

**What do you dislike about Abnormal AI?**

I have no complaints

**What problems is Abnormal AI solving and how is that benefiting you?**

I use Abnormal AI for email filtering, effectively catching phishing attempts and filtering spam, which simplifies email management.

  ### 14. Effortless Setup, Essential Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ed P. | IT Support Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Abnormal AI?**

I like Abnormal AI for its ease of use, easy setup, and easy-to-read results.

**What do you dislike about Abnormal AI?**

Would be cool to have a direct reporting icon in outlook

**What problems is Abnormal AI solving and how is that benefiting you?**

I use Abnormal AI to stop suspicious emails like phishing and BEC, and it informs our users about what to look for in suspicious emails.

  ### 15. Reliable Behavioral AI for Email Security That Actually Delivers and Much More!

**Rating:** 5.0/5.0 stars

**Reviewed by:** F F. | Information Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about Abnormal AI?**

Abnormal AI stands out for its advanced threat detection capabilities, particularly in identifying socially engineered attacks like BEC's and account takeovers. After dumping the traditional email security gateways for them e-mail security was all of a sudden interesting again because I actually had time to be proactive and not reactive.

**What do you dislike about Abnormal AI?**

There truly isn't much to dislike. No product is perfect and all of them require proper attention and time. This one saves you both, but are still required. In this business there's unfortunately no such thing as "set and forget"

**What problems is Abnormal AI solving and how is that benefiting you?**

Detecting sophisticated email attacks that I otherwise would not be able to detect with static analysis. They also support our cloud security posture by identifying compromised or stolen credentials and automatically remediating threats based on predefined thresholds and response policies. They also look at our known senders and advise if a vendor is undergoing a BEC so we can scrutinize those incoming emails a bit more, so threat intel as well.

  ### 16. Incredibly effective at stopping advanced email threats with solid accuracy and no tuning required.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdel wahhab K. | Cyber Security Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Abnormal AI?**

The interface is clean and easy to use, and the threat insights are clear and actionable. What really stood out to me is how little configuration was needed—it worked right out of the box and integrated smoothly with Microsoft 365. Since we started using Abnormal AI, the number of email threats reaching end users has dropped to nearly zero, which has made a significant difference in improving our organization security and workload. I'm really impressed with the speed and detection accuracy.

**What do you dislike about Abnormal AI?**

Overall, it's a very solid platform, but there are a few things that could be improved. On very few occasions, legitimate emails get flagged, and since end users aren't notified or don't understand why the email was held, it can cause confusion. Better tools for reviewing and releasing these messages quickly would improve the experience.

Also, as a post-delivery solution, Abnormal can’t always act fast enough on certain threats like malicious calendar invites. For example, Outlook may auto-process an invite and add it to the calendar before Abnormal deletes the email, which creates a potential risk. Addressing this requires changing default Outlook settings, which isn’t ideal.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI is solving the problem of sophisticated email threats like phishing, business email compromise, and vendor fraud. This has significantly (almost 100%) reduced the volume of risky emails our users receive, lowering our overall security risk and allowing our team to focus on other priorities with greater confidence.

  ### 17. Abnormally Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santanu L. | Chief Information Security Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Abnormal AI?**

We were early adopter of Abnormal as the API integration is the way forward, and getting off from Secure Email Gateway framework. API integration was done in minutes, and the Dashboard is easy to comprehend. We compared Abnormal with other platforms, and they stood out for ease of usage, ability to identify and differentiate from genuine and malicious email and high rate of efficacy. The greatest thing about Abnormal is once you set it up, you don't have to make changes. I look at the Dashboard infrequently, and it keeps doing its job. Machine Learning learns from user submissions and improves over time. Abnormal Customer Support is also very good and CSM helps to improve continuously.

**What do you dislike about Abnormal AI?**

Inability to customise for deep scanning in the first iteration

**What problems is Abnormal AI solving and how is that benefiting you?**

Ability to protect our user base from malicious emails: BEC, Spam, Phishing

  ### 18. Effortless Email Protection & Peace of Mind

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam D. | IT Services Manager

**Reviewed Date:** February 13, 2026

**What do you like best about Abnormal AI?**

I find Abnormal AI easy to use, which is great for email and account protection. It's simple to get reports and remediate any issues. The buttons do what they say, and the support is straightforward to use if there are any issues. Everything works just as you would expect, and the initial setup was very easy, taking only 5 minutes.

**What do you dislike about Abnormal AI?**

n/a

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI bridges the security gap in Office 365, safeguarding emails from malware. It gives us peace of mind by detecting account takeovers.

  ### 19. Blown away by how effective this platform is a stopping phishing emails.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick L. | Head of IT and Cyber Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Abnormal AI?**

It catches everything, we had this system in a live state for over a month now and I haven't seen a single phishing email slip through.

**What do you dislike about Abnormal AI?**

It's a premium product, with a fairly high price tag.

**What problems is Abnormal AI solving and how is that benefiting you?**

Our traditional Secure Email Gateway was letting through so many malicious phishing emails, I trialled Abnormal for 3 months and it blocks everything. I'm aware that at some point something will slip the net but that's why we have Cyber Awareness Training, 24/7 monitoring, and Antivirus. I don't want to rely on this platform 100% but it's almost unbelievable how well it works, I will recommend this platform to anyone.

  ### 20. Abnormal Security - Great Results!

**Rating:** 5.0/5.0 stars

**Reviewed by:** joshua r. | Security Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Abnormal AI?**

Abnormal Security has completely transformed our email security posture with remarkably easy installation and setup. The integration was a very easy click through which allows API access to our Exchange environment. Unlike other enterprise security tools, the deployment was intuitive and required minimal technical expertise to get running. The AI-powered threat detection has been exceptional, consistently catching sophisticated phishing campaigns, BEC attempts, vendor-compromised emails, and malicious attachments that our previous antiquated security gateway completely missed. Where our old system allowed countless threats to slip into user mailboxes, Abnormal's intelligent analysis blocks them before they reach end users.

Beyond outstanding security, the email productivity add-on has been a game-changer for our team. The feature automatically moves promotional emails and newsletters to a secondary folder, allowing users to focus on communications that truly matter. This has saved our staff countless hours each week and dramatically improved email efficiency. The combination of superior threat protection, effortless deployment, and genuine productivity benefits makes Abnormal Security an outstanding investment. Highly recommended for any organization looking to upgrade from legacy email security solutions.

**What do you dislike about Abnormal AI?**

As with any tools false-positives do occur sometimes, but these have been minimal. The Detection 360 submission feature is great when submitting these false-positives to help train the tool for the future.

**What problems is Abnormal AI solving and how is that benefiting you?**

Vendor Impersonation and BEC was a huge concern for us. The Vendor Fraud area has been great in detecting these impersonations and BEC's to reduce the risk of invoice fraud and phishing attempts sent to our users.

  ### 21. Blocks All The Messages That Other Spam Services Let Through!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryan B. | Director of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Abnormal AI?**

Abnormal does a great job stopping malicious and spam messages that our primary spam filter lets through.  The onboarding and configuration was quick and easy, it integrates well with Microsoft 365.  Customer support is responsive when needed.

**What do you dislike about Abnormal AI?**

The admin portal UI is a bit clunky and sometimes difficult to navigate.  Abnormal makes frequent changes to the look and feel of the portal which sometimes causes you to need to figure out how to find what you want again.

**What problems is Abnormal AI solving and how is that benefiting you?**

We had major issues with previous spam filter providers of malicious and spam messages still getting through to our employees' mailboxes.  Abnormal has effectively stopped that from occurring.  This has been a major value add to our environment.

  ### 22. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Abnormal AI?**

We implemented Abnormal AI a few years ago.  It took just a few minutes to setup.   The best features:  our complaints about Spam were cut down to almost nothing.  The Graymail feature allows our staff to control whether newsletters are received to their main mailbox or to a promotions folder.  The Support process is beyond stellar.  If we've had issues they are very responsive and will either point us in the right direction or implement a solution on the backend.  They continue to innovate the product.  It is very close to a set it and forget it type solution that I usually only go into the management console when there is a new feature to implement.  It has been an easy product purchase to justify to upper management.

**What do you dislike about Abnormal AI?**

It works, and sometimes that's hard for our users to believe.

**What problems is Abnormal AI solving and how is that benefiting you?**

Malware/Spam/Phishing attacks.

  ### 23. Valueable Tool for Email Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Abnormal AI?**

The Abnormal interface is easy to navigate and use. The implementation was done in one-day (just a few hours) and we were able to access the results immediately. Customer support is responsive and knowledgeable.  My customer success manager is fantastic. I'm in the platform at least once per day to check on critical components. There are a lot of features; a key area of focus is the threat log.

**What do you dislike about Abnormal AI?**

Honestly, I have not found anything that I would consider a "dislike" and if I did, I'm sure that my concern would be addressed by the Abnormal team.

**What problems is Abnormal AI solving and how is that benefiting you?**

I had another email security product when I arrived at my present employer. I was not happy with the interface and functionality, so I looked at several vendors to replacement our current vendor. Abnormal was the best product for my organization.

  ### 24. Abnormally good!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Abnormal AI?**

Really easy to get started, we were up and running within 5 minutes. We are able to protect multiple tenants across multiple platforms with ease. After the learning period, false positives are very minimal

**What do you dislike about Abnormal AI?**

There's nothing I've come across so far that I dislike about the product

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI is helping me to secure email across multiple platforms and multiple languages, extremely effectively.

  ### 25. Great augmentation to M365

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin B. | IT Director, Global Information Security, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Abnormal AI?**

Abnormal catches the things that Microsoft E5 doesn't.  It detects anomalies with customer communications, changes in language and tone, and oftentimes will alert us to breaches of external parties before they even know.  It's very easy to setup and integrates seamlessly without the need for any mail flow changes or introducing any points of failure.  Support is spectacular and very responsive.

**What do you dislike about Abnormal AI?**

There really isn't much to not like.  If anything, because it is a post processing tool, it can result in emails appearing briefly in mailboxes prior to remediation, but typically this only noticeable for a couple seconds in the worst-case circumstances.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal keeps malicious and annoying marketing email out of view from our employees and increases our security and productivity.

  ### 26. The BEST email security platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Abnormal AI?**

Abnormal provides the visibility and detection capabilities that no other can.
- It cand detect and respond to the most advanced threats including Business Email Compromise (BEC).
- The remediation automation functionality reduces the time-to-contain
- The use of the Phish Report Alert button in Outlook is great, the AI automatically replies with a verdict in seconds
- The integrations are very straightforward, we had visibility into 365 in matters of minutes after the setup/
- The customer success management team provides great reports, including risk reduction in monetary terms.

**What do you dislike about Abnormal AI?**

The dashboards cannot be filtered per domain.

**What problems is Abnormal AI solving and how is that benefiting you?**

The alert fatigue of the SOC team was reduced immediately. 
The tool also has a better rate for detecting advanced attack as BEC.

  ### 27. Rapid and Accurate Detection of Account Takeovers by Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** tostapuk@carlisle.com O. | Sr. Cybersecurity Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Abnormal AI?**

I've been doing SOC and IR functions for 5 years now, and Abnormal has the fastest, highest-fidelity alerts of true positive O365 account compromise of any vendor I've worked with in those 5 years, including MDO and Entra vendors.

ATO cases are quick and accurate. Vendor Fraud cases are quick and accurate.

**What do you dislike about Abnormal AI?**

The API for sending data to the SIEM could be improved.

**What problems is Abnormal AI solving and how is that benefiting you?**

Reduce spam, alert on vendor fraud.

  ### 28. Exceptional Product, Exceptional Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darren T. | Chief Product &amp; Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about Abnormal AI?**

Abnormal.ai is a rare find in today’s market. From the very first conversation, the sales process set an impressively high bar — and the product and team have delivered on every promise. It’s not often you encounter a solution that not only meets expectations but consistently exceeds them, with a team that is just as committed to customer success as they are to technical excellence. The combination of innovative technology, reliability, and genuine partnership makes Abnormal.ai stand out as a best-in-class solution.

**What do you dislike about Abnormal AI?**

Nothing.  It's an excellent product.....

**What problems is Abnormal AI solving and how is that benefiting you?**

Inbound email threat detection

  ### 29. Effortless Implementation and Seamless User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about Abnormal AI?**

It may be the only software we have ever implemented that did not cause disruption.  So easy.

**What do you dislike about Abnormal AI?**

Nothing really.  A simple email to let users understand they have a promotion inbox that they can easily train by dragging and dropping.

**What problems is Abnormal AI solving and how is that benefiting you?**

Stopping so many phishing attempts from ever reaching the end user.

  ### 30. Great, modern email security solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Abnormal AI?**

I saved time manually reviewing emails and phishing attempts. We had a very manual process that took 1-3 hours of my team's time.

**What do you dislike about Abnormal AI?**

It has good onboarding documentation, but I had to complete a course before I could see that doc.

**What problems is Abnormal AI solving and how is that benefiting you?**

We had an existing secure email gateway, but my team and I spent hours a day working on manually reviewing emails, quarantine, manually updating policies and definitions, etc. Also, the older solution was a SEG product, not a product that sits to the side and leverages API to review emails.

  ### 31. Abnormal AI quickly stopped a phishing attack, saving our team time and ensuring peace of mind.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Abnormal AI?**

One of the best things about Abnormal AI is its ability to proactively detect and block advanced email threats—like phishing, social engineering, and account takeovers—using behavioral analysis rather than relying solely on traditional rule-based methods. This makes it highly effective even against novel or zero-day attacks.

**What do you dislike about Abnormal AI?**

One potential drawback of Abnormal AI is that its deep behavioral analysis can sometimes flag legitimate emails as suspicious, especially in highly dynamic or fast-paced environments. This may lead to occasional false positives, requiring manual review and tuning to align with specific organizational workflows.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal AI solves the problem of detecting and preventing advanced email threats—like phishing, business email compromise (BEC), and account takeovers—by analyzing behavioral patterns rather than relying solely on static rules or signatures.

  ### 32. Set it and Forget it Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Abnormal AI?**

It works really well and requires very little upkeep. Setup is very quick and easy. The dashboard gives you quick insight into any blocked threats and anything that may require attention. Customer service is very helpful. Abnormal offers frequent Webinars to learn more about the product and new features.

**What do you dislike about Abnormal AI?**

Could use more reporting. Specifically insights about attack patterns.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal catches phishing campaigns that make it through the traditional email spam gateway - especially campaigns crafted using AI to avoid common patterns like spelling/grammar mistakes.

  ### 33. great tool for email filtering

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about Abnormal AI?**

A top-tier defense against modern email threats. Abnormal’s behavioral AI is incredibly effective at stopping sophisticated Business Email Compromise and vendor impersonation attacks that our old tool missed. It requires minimal tuning, and has drastically reduced our security team's manual review workload.  An essential investment.

**What do you dislike about Abnormal AI?**

The email search (360 detect) can be improved to make it faster and easier to use (in terms of UI, the layout of buttons)

**What problems is Abnormal AI solving and how is that benefiting you?**

phishing and spam email. Abnormal has high accuracy rate than 2 tools I used in the past

  ### 34. Abnormal is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Abnormal AI?**

It is incredibly accurate and east to use. It is incredibly east to implement, support is timely and helpful, and it has reduced the amount of time that we have to spend managing our SEG drastically.

**What do you dislike about Abnormal AI?**

It is a small thing but I forget to switch off the default filters in the threat log sometimes.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal is filtering out email attacks and promotional emails with incredible accuracy.

  ### 35. Abnormal levels of service and efficacy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Abnormal AI?**

Minimal administration overhead, 0 user effort, Never seen a false positive

**What do you dislike about Abnormal AI?**

It would be good if Security Awareness training was provided

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal effectively protects our users from malicious email threats

  ### 36. 1 Year using Abnormal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bobby D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2023

**What do you like best about Abnormal AI?**

- Abnormal works in the background
- We log in everyday to see what has been caught.
- It has minimal down time and we can sign-up for status messages.  
- They provide emails for malicious campaigns they find.
- Users report possible malicous or spam email, and Abnormal responds verifying they are safe or 
   not.
-Abnormal is always willing to listen to feedback and our sales/marketing rep goes out of his way 
  to 
  follow-up with tickets we submit, seeing if we were helped.
-The menus have come a long way and it is easy to remediate emails.
- They help setup and launch the system.
- Easy inegration.

**What do you dislike about Abnormal AI?**

Nothing negative yet.  This company cares about their customers.

**What problems is Abnormal AI solving and how is that benefiting you?**

They are a huge help stopping malicious emails Microsoft Exchange misses.   Abnormal is doing around 95% of the work compared to Microsoft Quarantine.

  ### 37. Use to be great for us, now barely shows any promise.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Gene C. | Information Security Systems Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Abnormal AI?**

They were great before Microsoft stepped in and started a cash flow.

**What do you dislike about Abnormal AI?**

Over the past year the amount and quality of the catches has deteriorated. In all fairness, we are a Google environment and that really doesn't seem to be their focus. Maybe MS Customers have seen better performance but for us, the items they miss are too easy to spot and even old standard software would have caught a lot of the ones they seem to be missing now.

**What problems is Abnormal AI solving and how is that benefiting you?**

The old way of manually removing unwanted email from our network that Google misses.  The 360 report works great for this process and removes all of the unwanted emails from all inboxes but lately having to submit more and more 360 tickets to get missed attacks remediated.

  ### 38. Phenomenal post delivery solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicholas W. | Controls Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2023

**What do you like best about Abnormal AI?**

Easy onboarding. Integrates smoothly with Microsoft and KnowBe4. I use the dashboard every day when I need to investigate. Their Search and Respond feature is one of my favorite go to hunting email tools. Their backend spam and phishing policies work extremely well and have saved our users several times over. Fantastic customer support, have had several very productive meeting with our client success manager. Reporting mailbox provides a simple setup for automated analysis. Great all around product.

**What do you dislike about Abnormal AI?**

Cannot add bulk allow/block lists. Search and Respond does not tie into the automated system and provide a corrective action for false negatives, unnecesarrily increases risk.

**What problems is Abnormal AI solving and how is that benefiting you?**

Post delivery email solution. Fits right in with M365. Little micromanagement gives admins the free time to do other things. A huge relief.

  ### 39. THE BEST SECURITY SOLUTION FOR EMAIL

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruno B. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Abnormal AI?**

The great AI and ML applied in your solution, the accuracy that the spams/phishing are detected. the features that is release year by year, is very simple to use. they have a nice support team, you dont need access every time, the integration with O365 was easy and the roll out was transparent, the implementation was sucessfull

**What do you dislike about Abnormal AI?**

I'm very happy with this solution until now.

**What problems is Abnormal AI solving and how is that benefiting you?**

The time and cost of phishing and graymail emails were very high for our company, which further helped speed up the acquisition of Abnormal.

  ### 40. Well-Rounded Email Security Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanner L. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Abnormal AI?**

The integration and tuning process was a quick and easy process. This product saves a bunch of admin time from having to go through and triage/investigate a ton of emails. The search and respond feature is also fantastic and enables the admins with some pretty powerful/useful tools.

**What do you dislike about Abnormal AI?**

The ability to create custom dashboards and different types of reports would be useful. Individual admin access to alerts and notification settings would be useful as well.

**What problems is Abnormal AI solving and how is that benefiting you?**

Alot of times we are only aware of malicious or spam emails when end users report them. With the Abnormal platform, it enables automatic detect/respond which further protects our environment and end users and it also frees up our admins to be able to work on their day to day responsibilities.

  ### 41. Best email security out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** James J. | Desktop Support Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2023

**What do you like best about Abnormal AI?**

The ease iof use of the platform and the detail received when reviewing threats.  The emails sent notifying us a potentail maliciopus email has been resolved are a game changer

**What do you dislike about Abnormal AI?**

I wish search and respond portion was a little faster

**What problems is Abnormal AI solving and how is that benefiting you?**

We are bombarded by lots of attacks and this platform allows us to at least cut back on the user seeing and clicking on malicious links.  We are solving the people problem when it comes to malicious emails.  Removing them before the user has a chance to click

  ### 42. Excellent product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis C. | Information Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Abnormal AI?**

The ease of use of the product is amazing! I'm able to get all of the information I need when going into the reported email, that would take me 5-10 minutes per email.

**What do you dislike about Abnormal AI?**

The cost of the product is the only complaint I have with the product. It's 2-3x as expensive as the alternative Proofpoint.

**What problems is Abnormal AI solving and how is that benefiting you?**

Solving the amount of time that it takes to go through each email by automating the process. Each email goes through the email gateway and then Abnormal after. Providing an Attack Type, Attack Analysis and Attachment analysis is great at first glanse.

  ### 43. Entering the future of Email Security with Abnormal Security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter M. | System &amp; Security Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Abnormal AI?**

Fast API based integration with Exchange Online, quickly categorizes and moves junk email and phishing email where it needs to go. No separate email quarantine for users to visit and manage, very fast to setup!

**What do you dislike about Abnormal AI?**

There is currently no features to wrap URLs in protection like SafeLinks, or explode and evaluate attachments like SafeAttachments

**What problems is Abnormal AI solving and how is that benefiting you?**

Helping us protect Exchange Online mailboxes from spam and phishing email, in addition to alerting us and automatically remediating suspected compromised accounts. Saves me a lot of time where I don't as an administrator have to check separate spam quarantines and make judgement calls to release or delete emails. Is much much faster than Exchange's email searching functions

  ### 44. Good Experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Printing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2024

**What do you like best about Abnormal AI?**

Interface is clean. 
User friendly interface.

**What do you dislike about Abnormal AI?**

No dark mode available. 
Searching could be improved for analysis.

**What problems is Abnormal AI solving and how is that benefiting you?**

Helping with the fight against Phishing.

  ### 45. Protects Users from themselves

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Abnormal AI?**

I love that it scoops out suspicious emails before our users can be fooled into clicking on a suspicious email.  It protects us from our own users.

**What do you dislike about Abnormal AI?**

They encourage a lot of engagement with the administrators.  Which is fun if you like.  And if you don't like, you can ignore.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal Security solves the problem of users not looking at emails closely before clicking on links.

  ### 46. Good email security vendor

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about Abnormal AI?**

It does not require MX record changing to implement the solution. The onboarding is very fast and simple. Its an API solution so you don't need to run an appliance and the email does not get rerouted to their mail system.

**What do you dislike about Abnormal AI?**

Sometimes they  block legitimate emails. If you have not communicated with someone at all, and you get an email out of the blue from a legitimate user the email might be blocked as their AI might see it as unusuall behavior.

**What problems is Abnormal AI solving and how is that benefiting you?**

Its acting as our primary email protection mechanism/vendor. Its scanning and blocking all suspicious emails. Its protecting from smap, fishing attachs, malicious attachements, malicious links etc

  ### 47. Easy onboarding experience!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Abnormal AI?**

Was an easy onboarding experience; and pretty intuitive platform to use

**What do you dislike about Abnormal AI?**

Haven't found anything particularly unhelpful - maybe the filter field of 'date duration' defaulting back after removing it and then clicking to another section and then back.

**What problems is Abnormal AI solving and how is that benefiting you?**

User time wasted on spam emails.

  ### 48. Excellent solution -- works in the background with very little effort.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Information Security Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2023

**What do you like best about Abnormal AI?**

Within a month, the solution found and mitigated an attack that would have otherwise likely been successful and costly.

**What do you dislike about Abnormal AI?**

To be honest, nothing really comes to mind.  The solution has been outstanding.

**What problems is Abnormal AI solving and how is that benefiting you?**

Traditional email security tools such as the native tools in cloud providers or traditional email gateways did not effectively protect against all threats we face.

  ### 49. Abnormal: a security product like no other

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin A. | Cybersecurity Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about Abnormal AI?**

Abnormal Security's use of ML to automatically detect and remediate spam, phishing, and other malicious email threats significantly reduces my team's time responding to email-based threats.  Before implementing Abnormal Security in our M365 environment, my team would spend several hours each morning manually responding to email threats. Now, Abnormal gives us this time back to focus on other incidents.

**What do you dislike about Abnormal AI?**

My only complaint is that Abnormal Security is a relatively newer organization, and at times their product sees updates well before their knowledge base writers can document these changes.  This can be a little frustrating when looking for a feature or setting only to reference documents that are as up-to-date as the product.

**What problems is Abnormal AI solving and how is that benefiting you?**

Abnormal Security is solving the problem of responding to and manually remediating malicious email-based threats.  As a small cybersecurity team for a massive organization, we don't have the time or manpower to constantly devote to remediating mail threats that need to be removed form user inboxes before they can inflict further harm.

  ### 50. Great low-maintenance tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Abnormal AI?**

The tool was very easy to implement with its APIs.

**What do you dislike about Abnormal AI?**

One thing I don't like about it is how for Google Workspace pulled emails go to spam rather than a hidden folder.

**What problems is Abnormal AI solving and how is that benefiting you?**

It reduced the amount of tickets we recieved of users reporting a malicous email



- [View Abnormal AI pricing details and edition comparison](https://www.g2.com/products/abnormal-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+11%3A36%3A28+-0500&secure%5Bsession_id%5D=ce319125-1ef0-4bda-8f77-8f2eb2654284&secure%5Btoken%5D=16398b8f99437081266a3107a56b120c9493aeaadb414d9bee78e995e4e26250&format=llm_user)
## Abnormal AI Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Atlassian](https://www.g2.com/products/atlassian-2025-01-31/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Cortex](https://www.g2.com/products/cortex-automation-inc-cortex/reviews)
  - [CrowdStrike Falcon Cloud Security](https://www.g2.com/products/crowdstrike-falcon-cloud-security/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [Cyera](https://www.g2.com/products/cyera/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Elastic](https://www.g2.com/products/elastic/reviews)
  - [Expel](https://www.g2.com/products/expel/reviews)
  - [Falcon Identity protection](https://www.g2.com/products/falcon-identity-protection/reviews)
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Hunters SOC Platform](https://www.g2.com/products/hunters-soc-platform/reviews)
  - [IBM QRadar Suite](https://www.g2.com/products/ibm-qradar-suite/reviews)
  - [IBM Security QRadar Log Insights](https://www.g2.com/products/ibm-security-qradar-log-insights/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews)
  - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)
  - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Netskope](https://www.g2.com/products/netskope-activity-feeds-for-microsoft-onedrive-netskope/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews)
  - [ReliaQuest GreyMatter](https://www.g2.com/products/reliaquest-greymatter/reviews)
  - [Secureworks Taegis XDR](https://www.g2.com/products/secureworks-taegis-xdr/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SlackNotify](https://www.g2.com/products/slacknotify/reviews)
  - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews)
  - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Abnormal AI Features
**Administration**
- Intelligence Reporting
- Email Integration Suppor
- Access Management
- Data Loss Prevention

**Administration**
- Compliance
- Intelligence Reporting
- Email Clients
- Role-Based Rules

**Agentic AI - Email Anti-spam Features**
- Autonomous Task Execution
- Proactive Assistance

**Maintenance**
- Auditing
- Allow and block lists
- Compliance
- Archiving

**Detection**
- Data Exfiltration Detection
- Activity Monitoring
- Real-Time Detection

**Security**
- Anti-Malware/Anti-Spam
- Encryption
- Quarantine
- Advanced Threat Protection (ATP)
- Anti-Phishing
- Account takeover prevention

**Protection**
- Targeted Attack Prevention
- Policy Enforcement
- Spam Filtering

**Agentic AI - Intelligent Email Protection**
- Autonomous Task Execution
- Adaptive Learning

## Top Abnormal AI Alternatives
  - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (572 reviews)
  - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews)
  - [Darktrace / EMAIL](https://www.g2.com/products/darktrace-email/reviews) - 3.9/5.0 (16 reviews)

