Aardvark Pros and Cons

Alright, fellow schedulers, let's get one thing straight: I am a self-proclaimed scheduling ninja. Meetings, projects, reminders, you name it, I've got it mapped out. And when I say Aardvark SMS Reminder tool has amplified my scheduling game to the next level, I mean it. Review collected by and hosted on G2.com.

No tool is perfect. But my issues with Aardvark have been minimal. Occasionally, I wish for a few more customization options for the SMS templates. But given how much it delivers, this is a tiny wrinkle in an otherwise impeccable tool. Review collected by and hosted on G2.com.

In an age of notifications, you might wonder, "Why SMS? Isn't that a bit... old school?" Well, here's the thing. App notifications can be muted, emails can be overlooked, but an SMS? That buzz in your pocket or the ping from your phone is hard to ignore. Review collected by and hosted on G2.com.

I'd love even more one-click integrations with business tools! Review collected by and hosted on G2.com.

I love how simple it is to use. One-click integrations make it easy to click on Google Calendar and Hubspot and there is a sending calendar where you can see all of your upcoming messages. The SMS templates are also very versatile and easy to understand, being able to choose what events to apply the automation for and who to target (reps, unconfirmed attendees, confirmed, tentative, etc.) Review collected by and hosted on G2.com.

I wish there was a suppression list (but it could be solved by just having the right filters on the automation) Review collected by and hosted on G2.com.

Our company recently started using Aardvark and has found it a game-changer for managing our client communication. The fact that it's a cloud-based SMS reminder software is a massive advantage because it allows us to send timely appointment reminders to our clients.

Aardvark doesn't stop at reminders, though. It's more like an all-in-one platform for managing client communication. We can control our account settings, integrate with Google Calendar and our CRM, manage contacts, purchase and manage phone numbers, create a landing page, manage our team, and enable options for sending messages and receiving replies. It's comprehensive and makes our work a lot easier. Review collected by and hosted on G2.com.

Well, no tool is perfect and Aardvark has its quirks. One thing that we've noticed is that there can be some hiccups when it comes to messaging across different nationalities. It seems like getting replies from numbers with different country codes can be tricky. We're still figuring out how to best handle this, but just a heads up for any international teams considering Aardvark.

We're still getting to know Aardvark, but so far, we're optimistic about the potential benefits it can bring to our client communication process. Review collected by and hosted on G2.com.