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Seller Details
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,182 Twitter followers
LinkedIn® Page
www.linkedin.com
2,722 employees on LinkedIn®
Ownership
NYSE:EGHT
Total Revenue (USD mm)
$446
Description

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

Recent 8x8 Reviews

Verified User
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Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"8x8 for a Small Business"
I like that it's a self managed plaform. As a single IT managerf for a small business I like that I do not have to mess with the platform all the t...
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1 8x8 Reviews

4.0 out of 5
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1 8x8 Reviews
4.0 out of 5
1 8x8 Reviews
4.0 out of 5
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Verified User in Retail
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Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 8x8?

I like that it's a self managed plaform. As a single IT managerf for a small business I like that I do not have to mess with the platform all the time and it just works. Review collected by and hosted on G2.com.

What do you dislike about 8x8?

There are a few features like being able to change the on hold music for park lines that is lacking. This has been like this for 4+ years and wish they would change this because it's always a pain to have to convince support to it for me. Review collected by and hosted on G2.com.

What problems is 8x8 solving and how is that benefiting you?

We use it for our phone system rather than traditional lines. It has been much more reliable. Review collected by and hosted on G2.com.

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