5stelle* Reviews & Product Details

This hotel management software is appropriate for check-ins, payments, and billings. Plus you can get visitor feedback also from it. The good part is that you don't have to install any physical servers, everything operates on the cloud. Review collected by and hosted on G2.com.

Sometimes the reservations are not in sync with the system and it becomes hard to track them. Would've appreciated better technical support. Otherwise, the software is not very hard to operate. Review collected by and hosted on G2.com.

5stelle makes it really easy to manage reservations at the hotel and the check-ins and billings are also quite simple to handle. Plus you can use it for feedbacks too. Review collected by and hosted on G2.com.

Sometimes the reservations don't show up in the system and you have to spend some time looking for them. The support is good but not the best and there should be docs to assist us. Review collected by and hosted on G2.com.

The web availability function is very good. Along with the reports, that includes payments, tourist tax, and outstanding. You can manage reservations, prices easily! Review collected by and hosted on G2.com.

Cancelled reservations cannot be traced which makes it difficult to track, plus they dissapear from the system quite often. Review collected by and hosted on G2.com.

- The interface is intuitive and streamlined;

- It is an entirely cloud-based software which gives us flexibility: There are no physical servers, or cables to install. As soon as we have an internet connexion (even a 3G), we just need to log in to access the interface to start working. We gain a huge amount of time with it. Working remotely with our team is so easy with this system;

- The software supports both Windows and Mac, which makes it transversal and inclusive. Review collected by and hosted on G2.com.

It would be better to be able to see the pricing plans directly from the homepage; even if we are not a contractor. Potential softwares buyers like to have straightforward pieces of information about them. Review collected by and hosted on G2.com.

Easy to learn by yourself without the help of someone. It is enough to know just a base of PC use. The logic of work it is easy to understand. I can say it is accesible and usability has been organised well. Review collected by and hosted on G2.com.

It works very well with simply ads or mobile internet,but prefer have faster internet connection.I would suggest to create such a platform where where users could put together and discuss some news ideas. Review collected by and hosted on G2.com.

I have more time to do other operation for our business. I can keep under control reservations even from my home or other country, when I am in trip. Even for our guests: check in is faster, to do a bill is easier and faster. Many operations become automatic. The reports which include payments, outstanding and tourist tax a very useful and easy to understand. Review collected by and hosted on G2.com.

What my team doesn't really like is that cancelled reservations can't be tracked, since they vanish from our system, sometimes we encounter difficulties in terms of understanding the room category we would have to work with. Review collected by and hosted on G2.com.

The thing that I find the most helpful, the most that I like about the software it is just not the fact that it accomplish my expectations regarding the interface but also how practical it is. Review collected by and hosted on G2.com.

I think that one of the things that I dislike about 5stelle it could be that sometimes because of the information provided it takes too much time to load more info. Review collected by and hosted on G2.com.

The booking engine is very customisable. You can customise the engine depending on your processes and that too very easily. The option to add the pictures of your property adds to the usability. Review collected by and hosted on G2.com.

Mobile touch tools needs lot of improvement, first of all its not intuitive. it doesn't help the inter departmental communication as per their claim. The housekeeping mobile feature is too gimmicky and adds no real value to the experience Review collected by and hosted on G2.com.

I like: - Easy to learn on your own without anyone's help. Just knowing the basics of how to use a computer is enough. - The logic of the work is easy to understand. Therefore, I can say that it is accessible and the user-friendliness has been well organized. - it's a cloud. So I can access it from my personal computer or any other computer it is installed on. Review collected by and hosted on G2.com.

It functions flawlessly with just adsl or mobile internet, however a better internet connection is prefered. I would recommend developing a forum where users might gather and discuss fresh concepts. Review collected by and hosted on G2.com.

Useful in managing inventory and booking. Best in class report and saves time. Easy of acces to employees and best part is user interface for all sizes of hotel property. Best features in revenue and facilities management. Review collected by and hosted on G2.com.

Downside is not advisable for large hotel group. The effectiveness of user interface for loyalty program can be monderzied. The reporting and analytics can be improved. Review collected by and hosted on G2.com.