Apex Loyalty Reviews & Product Details

We appreciated the expertise the Apex Loyalty team brought to the table. The implementation team were experts in their field and asked lots of questions during the discovery process. They also were incredibly flexible in putting together custom code for a complex implementation. Additionally, they met with our team regularly during somewhat crazy hours for this implementation.

Love that the product is in Salesforce so that our teams can access the product without logging into another application. Additionally, can use my existing team to support development + reporting requests made by the business. Review collected by and hosted on G2.com.

It wasn't a problem for us, but it may not work for everyone if they don't already have Salesforce. Review collected by and hosted on G2.com.

Having command over every detail in the frontend and backend, managing the process with all its intricacies. Taking urgent action and resolving the issue in possible crisis moments. An agile working structure and consistently providing supportive, high-quality service. They are extremely knowledgeable about Salesforce and they help us improve in this regard. We receive admin services and project management services. Every team member is well-versed in customer communication and product management. We have always been satisfied with their professionalism. Working with a team that performs their job with such professionalism and control is gratifying. Review collected by and hosted on G2.com.

In new development projects, they want to take guaranteed steps to ensure smooth progress when the agenda is tight. In the fast-moving consumer goods industry, everything moves very quickly, which can disrupt this agenda. At the beginning of our work, we struggled with this working style. However, APEX adapted to it over time, and now we are jointly managing this process in a much more agile structure. Review collected by and hosted on G2.com.

Advanced automation module allows us to set customer based business purchase targets & it really creates incremental sales for our company Review collected by and hosted on G2.com.

So far so good! Never faced anything concerned me. Review collected by and hosted on G2.com.

After some time of cooperation Apex Loyalty employees started to make almost no mistakes, almost all updates were done promptly and in a good manner. Review collected by and hosted on G2.com.

In the beginning of a cooperation there were many errors on Apex side. We needed to many incidents to resolve the issues regarding incorrectly done updates, etc. Review collected by and hosted on G2.com.

Flexible platform, they can provide custom solutions depending on your needs. You can engage with different customer types via segmented content & campaign management. Highly recommended! Review collected by and hosted on G2.com.

Exactly none. System became perfect year by year. Review collected by and hosted on G2.com.

- Very innovative & flexible consumer centric solution.

- Problem free bir solution

- Custom development can be done easily if required. Review collected by and hosted on G2.com.

Actually there is no such a point that causes headache. Review collected by and hosted on G2.com.

The company develops herself and accomodates technological developlent quickly. User interface is powerful. Review collected by and hosted on G2.com.

Sometimes we have very little techinal problems but the commany interferes and solves the problems very quickly. Review collected by and hosted on G2.com.

Apex Loyalty is a flexible, innovative solution that enables you to design an advanced-level loyalty program based on your company, market and customers' needs.

And also, it is always possible to track KPIs, customers' reactions and, to adapt and improve the program accordingly by using loyalty dashboards Review collected by and hosted on G2.com.

There is not any specific item that can be described as "least helpful" Review collected by and hosted on G2.com.

Strong support, perfect knowledge of the market needs, aply DevSecOps, apply Agile, friendly and creative environment Review collected by and hosted on G2.com.

at the beginning of the project we realized that we need more communication between POs and Dev team. After this communication was organized properly, quality of the Releases increased. Review collected by and hosted on G2.com.

After a long time working together you can depend on them even after you have to separate your ways. Review collected by and hosted on G2.com.

Sometimes it was difficult to find common ground on complex topics. Review collected by and hosted on G2.com.