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2Ship
Editedit
2Ship
By 2Ship Solutions
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4.5 out of 5 stars
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2Ship Reviews & Product Details

Editadmin
Danny L.
DL
Lead Technician
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 2Ship?

The ease of use and convenience of the service. Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

I've never had an issue with using 2ship. Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

Being able to ship a package without having to sign in to multiple websites to check prices. Review collected by and hosted on G2.com.

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2Ship Overview

Editedit
What is 2Ship?

2Ship is an online, multi-carrier shipping platform built for business and consumers Relieve your stress around deciding which carrier's service you should choose for every shipment. All your carriers and rates in ONE list Never overpay again for shipping and break free from shipping in the dark Simply select the best price and service for all your shipping needs or have 2Ship do it automatically.

2Ship Details
Discussions
2Ship Community
Languages Supported
German, English, French, Hebrew, Italian, Spanish
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Product Description

2Ship Solutions develops logistics and e-commerce software and applications that helps increase productivity, save time, and reduce human error.

Seller Details
Seller
2Ship Solutions
Year Founded
2009
HQ Location
Concord, ON
Twitter
@2Ship
53 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Michael G.
MG
Overview Provided by:
Michael Girgis
Director of Sales and Marketing at 2Ship

Recent 2Ship Reviews

EL
Elaine L.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great customer service"
The Live Chat option. Instant help when needed.
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Service and everything in one place "
Solution for everyone, works with all the courier and offers same day shipping. Fast and prompt service with any issues relating to the site.
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Overall very good experience and reliable service"
no hassle shipment solutions, and good tracking of shipments
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

2Ship Media

2Ship Demo - picture-1.PNG
picture-1.PNG
2Ship Demo - 2-item.jpg
2-item.jpg
2Ship Demo - 1-address.jpg
1-address.jpg
2Ship Demo - 3-rates.jpg
3-rates.jpg
2Ship Demo - Cell-Phone.jpg
Cell-Phone.jpg
2Ship Demo - Cell-Phone.png
Cell-Phone.png
Answer a few questions to help the 2Ship community
Have you used 2Ship before?
Yes

12 out of 13 Total Reviews for 2Ship

4.5 out of 5
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12 out of 13 Total Reviews for 2Ship
4.5 out of 5
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12 out of 13 Total Reviews for 2Ship
4.5 out of 5
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Overall Review Sentiment for 2ShipQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EL
Invoicing & Logistics
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 2Ship?

The Live Chat option. Instant help when needed. Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

Fixing problems with agents who do not know the system Review collected by and hosted on G2.com.

Recommendations to others considering 2Ship:

make sure the developers understand your needs upfront Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

Integration with our system, integration with all our couriers helps us make the best financial decisions. Review collected by and hosted on G2.com.

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Response from Michael Girgis of 2Ship
Editedit

Thank you Elaine for your great review!

We are glad that you are enjoying how 2Ship has created workflow automation with integration into your Netsuite ERP. Glad you are managing multiple modes of transportation from parcel to skids in one 2Ship user interface too. We're working hard to provide the best possible customer experience with our live chat that you appreciate. We are growing exponentially and there are some technicians that are still ramping up but have recently put in place an extensive training program. Regarding your last comment, the development was done years ago through your previous CFO and if there's any updating needed, we would appreciate letting us know and we'd be happy to help

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Verified User in Consumer Electronics
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 2Ship?

Solution for everyone, works with all the courier and offers same day shipping.

Fast and prompt service with any issues relating to the site. Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

There is nothing I dislike about 2ship and it's service. Review collected by and hosted on G2.com.

Recommendations to others considering 2Ship:

Fast service and support.

All courier in one portal.

1 login to view all prices and courier.

Same day shipping provided if needed.

Cheaper price than most courier. Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

Rather than set up profiles with all couriers and have a huge number of logins 2ship provides one access to all couriers. Review collected by and hosted on G2.com.

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Verified User in Wireless
UW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 2Ship?

no hassle shipment solutions, and good tracking of shipments Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

When calling in to customer service, which I had to do only once. People there should be a little more willing to help and fix the issue rather than just say it back to the customer, you made a mistake.

Well, that is the reason we are calling to FIX IT! but generally calling in is not required it is pretty simple to use and fix problems. Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

reliable shipping Review collected by and hosted on G2.com.

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Response from Michael Girgis of 2Ship
Editedit

Thank you for the nice feedback. We're happy to see that you find 2Ship to be a hassle-free solution. We worked hard to make the shipping interface easy to use and contain all your same day/next day and LTL carriers all in one place. The tracking functionality is pretty good as you have noted, customers love how they can track all shipments with all their carriers in one screen. They never have track one shipment at a time and it's a thing of the past! Sorry to hear you had this experience and we have to say that is out of the ordinary. We have a 4,5/5 star rating for customer support and typically we get glowing reviews about our technical support team.

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UN
Technition
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about 2Ship?

Would be much more better if the pick up was more accessible and easy to adjust. And i like how there are many options available Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

Canada post does not know about this. It would be much better if they worked on this together Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

canada post doesn't realize these third party websites to order Review collected by and hosted on G2.com.

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Response from Michael Girgis of 2Ship
Editedit

Thank you for the great feedback Umair. We're pleased to say that we now have easy pick options that make it more accessible from the main shipping screen. You can arrange a pick up for your package without calling it in. Lastly, you will find 2Ship to be one of Canada Post's approved TMS partners on their partner page.

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CG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 2Ship?

the layout of the old onHold ship screen, Clean and fits my browser window nicely. The new version is too cluttered to use on screen. Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

That awful chat tab. It's always in the way, and it's always offline for the afternoon shift. Dislike the response time when the 2ship server goes down. Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

Our department was able to eliminate the need to deliver shipping labels by courier. Huge savings in time and money. Review collected by and hosted on G2.com.

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Response from Michael Girgis of 2Ship
Editedit

Thank you for the great feedback Chris. The new 2Ship interface for on hold is going to be improved and glad you like using this functionality to help you create labels in batches saving you time! The support team can change the positioning of the chat box and you can just make that request to them and our support is available from 9-6 EST, so we're there in the afternoon. Glad that the email label functionality has saved you time and money!

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Mike V.
MV
Relationship Cooordinator
Legal Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 2Ship?

I really like the ease of the system and the reports that it gives me. I can track when shipments are delivered and when they are not Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

I have to hand type the complete address in Review collected by and hosted on G2.com.

Recommendations to others considering 2Ship:

great and easy system to use to save money Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

tracking of deliveries making it on time and what we are being charged for Review collected by and hosted on G2.com.

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Response from Michael Girgis of 2Ship
Editedit

Thank you for the great feedback Mike. We're pleased to see that you are making good use of the trackability function. This gives users to track all shipments with carriers that are connected to 2Ship. The full address can be captured from the database that you import into 2Ship and would be happy to show you how so you wouldn't have to enter this manually.

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Verified User in Printing
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 2Ship?

Working with the implementation team to integrate 2-Ship into our existing customer software was extremely easy and professional. During the testing phase, they were always open to changes and suggestions of improving the integration. Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

On occasion, the rating can be slow, but that is not always the problem of the software. Carrier Company sites to provide the rates are sometimes to blame. (IE: UPS, Purolator, CPC) Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

We replaced an existing system which was extremely tedious to try and keep up to date. 2-Ship more than exceeded our needs. Creating Third Party billing shipments now very easy. Review collected by and hosted on G2.com.

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Response from Michael Girgis of 2Ship
Editedit

Thank you for the awesome review! You are 100 % regarding Purolator and CPC, their web service tends to be a little slower sometimes. however, they recognize this and looking to improve their service.

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Verified User in Automotive
IA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 2Ship?

I like the intuitive interface and ease of use to adjust data and see updated rates quickly Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

Inability to create FAK groups where the "rated as" class falls inside another FAK group Review collected by and hosted on G2.com.

Recommendations to others considering 2Ship:

Think bigger than your current solution. The 2Ship development team are always adding new functionality not found in other solutions. Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

Providing a harmonized environment where many users can create shipments and have all information consolidated for reporting Review collected by and hosted on G2.com.

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Verified User in Transportation/Trucking/Railroad
AT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 2Ship?

Easy to use, allows for instant comparison of different rates , services and carriers - Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

I like it, not much to dislike, prefer cheaper white label format Review collected by and hosted on G2.com.

Recommendations to others considering 2Ship:

highly recommend 2ship for any one in ecommerce,, retail and distribution Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

2ship allows us to rate shop and dispatch in a one shop platform. 2Ship allows us to compare services and prices in one go, allowing us to make the best possible dispatching discussion while maximizing profit Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 2Ship?

The staff was easy to work with and gave attention to fine details we may have missed. Review collected by and hosted on G2.com.

What do you dislike about 2Ship?

Confusing to launch our fairly simple website, but there are lots of parameters in which we have to work. Review collected by and hosted on G2.com.

What problems is 2Ship solving and how is that benefiting you?

Created a link from our old site to our new 2Ship site. Better looking. Able to pull accurate reports and site is simple to manage. Review collected by and hosted on G2.com.

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