2Checkout Monetization Platform Pros and Cons

We have been using 2Checkout as a cart provider for a few years now. The platform is stable and reliable, and it supports the most important payment methods for a huge list of countries. The interface and dashboard are easy to use and onboarding for new colleagues doesn't take much time. It's great how you are able to build your desired cart with the long list of parameters provided by 2Checkout and their support in realizing special customizations. Also our account managers and technical contact persons have always been reliable partners that are interested in our business and do their best to improve the cart with and for us. Review collected by and hosted on G2.com.

In the past there were some problems with down times of the cart, but that has improved a lot.

Some customizations take quite long to be realised if you are unlucky with the timing of the sprints of their development team. Review collected by and hosted on G2.com.

The Merchant of Record model is a efficient way to quickly release new products or enter new markets. I have been involved with 2Checkout (Verifone) for nearly three years. I have watched as they have refined the product and improved the support of the product. During my early experience we had a significant amount of issues (most were related to our interoperabiity with the product). Recently our focus has been able to shift from address issues to enhancing the use of the product and leveraging new capabilities. The platform is very customizable and has proven to be dependable. We have been able to have new capabilities added to the program at our request. We process hundreds of thousands of transactions through the platform each month with few issues. Review collected by and hosted on G2.com.

The most significant complaint I have about the system is being addressed. We need our local offices paid in the local currencies. To do this we were required to pay a currency conversion fee. This was confusing as the customer transactions were in the local currency, so why would we need to pay extra to have the payout currency converted back to the currency. The other issue we have is related to the prioritzation of platform changes we request; as a high volume user of the platform the expectation is that our requests start with a higher priority. Review collected by and hosted on G2.com.

Communication is now smoother and more timely, and tasks are handled more efficiently than before. Many thanks to Maggie and David for their assistance. Review collected by and hosted on G2.com.

I have no issues with 2Checkout (now Verifone) at this time. Review collected by and hosted on G2.com.

My experience with Verifone has been outstanding. Their support team is top-notch, always quick to respond and genuinely helpful. They've made a significant impact on my business's success and international growth. What truly sets them apart is their insightful suggestions. They go beyond just providing a service; they act as true partners, offering recommendations that have improved my processes and boosted revenue. Their industry knowledge is impressive, and I've seen tangible results thanks to their advice.

Moreover, Verifone's platform is incredibly user-friendly. Ease of use and implementation are crucial, and they excel in both areas. The seamless integration and intuitive interface make it a breeze to manage payments and streamline operations. Especially when using the platform on a daily basis.

Verifone stays up to date with the latest technology, ensuring my business benefits from cutting-edge features. This commitment to innovation is a game-changer. Verifone is a partner who truly cares about your success. I wholeheartedly recommend them. Review collected by and hosted on G2.com.

While my experience with Verifone has been overwhelmingly positive, it's essential to provide constructive feedback. One area where they could enhance their service is in simplifying the user interface. The platform offers a wealth of information and options, which can be somewhat overwhelming. Streamlining the interface and offering more user-friendly navigation options would make it even more accessible and user-friendly. Review collected by and hosted on G2.com.

Seamless flow to integrate

Great churn prevention

Optimising SaaS experience and retention

Excellent and pormpt support of various questions

Industry-leading Payment Acceptance Review collected by and hosted on G2.com.

so far it has been helpful and work smoothly Review collected by and hosted on G2.com.

Easy to collect revinue and accept all kind of cards and even paypal. But it is highly recommended to have an alternative in hand as they can suspend your business anytime without any reason. Review collected by and hosted on G2.com.

There support team and their policy can ruin your business right when you have fully depended upon them to manage your revenue collection. We used them for 7 years and at one point we found a glitch in there system about charges and they guided us to create new account as we were 'legacy user' and we were not being treated in any category like '2sell' '2monetize' so we created second account, and BANG! They suspended our business because we were using two accounts. Review collected by and hosted on G2.com.

I am using 2Checkout.com since 2014. I got always timely response from Team 2Checkout.com. My payment got stuck due to my local banks and my local banks refunds back my funds to 2Checkout.com but Team 2Checkout.com help me in that hard time till my my local banks issuses resolved.

Its is easy to received funds VIA 2Checkout.com. Invoice to clients , receiving funds in your local bank account etc. Review collected by and hosted on G2.com.

2Checkout.com website is little slow take time to load. Review collected by and hosted on G2.com.

2checkout works stably and reliably, and these features are valuable and necessary for any software, but they have a double value for a payment system. 2checkout provides many options, and you should choose what you need. Review collected by and hosted on G2.com.

Sometimes it took too much time to accept payment made by bank transfer. Review collected by and hosted on G2.com.

Their system is designed to take the burden off selling your product (or service) so you can focus more on your work. They are up to date with all legal aspects and can handle all payment-related taxes so you can sell practically anywhere in the world.

They have lots of currencies, supported payment methods, configurable pricing (subscription support which is the basis of our company), A/B testing, well-optimized templates for shopping carts and so on. It's one of the best payment processors out there as far as features are concerned and this is why we're still using them. Review collected by and hosted on G2.com.

Their customer support used to be good. Sadly, the changes from Avangate to 2Checkout and now to Verifone took their toll on the quality of support. To give you some context, we've had major issues this year either with their API or their shopping cart and while their impact was noticeable, the resolutions were extremely slow.

It's been two weeks since invoice generation stopped working and our account manager simply ignores our pleas for help - with each reply acknowledging the issue and promising that they will address this urgently but it seems we have different understandings of what that means. Meanwhile, our customers are turning to us for assistance and we're stuck. Invoice sending through their control panel also doesn't work so all we can do is direct our customers to the 2Checkout support - which, from what we've heard, replies in a couple of weeks and is usually not very helpful.

The last time we had a major issue (which was concerning EU VAT validation on the shopping cart) it took 5 months to be sorted. Review collected by and hosted on G2.com.

Most This is the best and esiast way to provide checkout payment for any sales. Review collected by and hosted on G2.com.

During electronic paymen some time it fails. Review collected by and hosted on G2.com.