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24/7 Software
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24/7 Software
By 24/7 Software, Inc.
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4.5 out of 5 stars
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24/7 Software Reviews & Product Details - Page 2

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24/7 Software Overview

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What is 24/7 Software?

Ready to Actually Like Your CMMS?! Everybody seems to use a CMMS, but nobody likes the one that they use – until now! A survey of venue leaders, revealed they felt stuck with their current cumbersome and unwieldy CMMS. Changing to yet another difficult and cumbersome system was just too painful to even consider… Well, until they saw ours. WORK ORDERS - EASY! Create, track, edit and AUTOMATICALLY communicate work orders. VENDORS SEND IN W/O FOR APPROVAL Create a web-form and let your vendors submit work orders for approval. CHAIN OF COMMAND Create chain for approvals based on type and amount. PREVENTATIVE MAINTENANCE Track in calendar format with drag and drop ability to change dates. CHECKLISTS Create checklists to give you ultimate control and consistency of asset maintenance. HEALTH AND SAFETY INSPECTIONS Your staff can easily report and manage all of your venue's safety incidents, through the 24/7 Software Inspections module. This allows you to track and manage all H&S compliance issues in an easy way through a web interface as well as mobile applications. ASSET AND MATERIAL INVENTORY TRACKING Time to reorder material? Have the system alert you so you never run out of what you need ever again! Reporting & Analytics You can’t manage what you don’t measure and you can’t control what you can’t measure. Because our software is so easy to use, your staff actually uses it. Now you can have valuable information that you can use. Our one-click reports and comprehensive statistics give you all the data that you need to increase your operational efficiency. ONE CLICK REPORTS, CHARTS AND GRAPHS See the information the way that you need VENDOR INSURANCE AND WARRANTY EXPIRATION Set alerts & notifications and have the system let you know.

24/7 Software Details
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24/7 Software Community
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Product Description

24/7 Software's web-based suite is developed with a user-friendly and highly intuitive interface so that even staff untrained with computers can quickly and easily learn how to use the system. 24/7's Software provides unparalleled customer service to meet the needs of our clients for training, technical, and customer support.

Seller Details
Seller
24/7 Software, Inc.
Year Founded
2007
HQ Location
Boca Raton, Florida
Twitter
@247_Software
783 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Description

ISS 24/7's suite of web-based software is developed with a user-friendly and highly intuitive interface so that even staff untrained with computers can quickly and easily learn how to use the system. They strive to provide unparalleled customer service to meet the needs of our clients for training, technical, and customer support.

Justin K.
JK
Overview Provided by:
Justin King

Recent 24/7 Software Reviews

Pratik N.
PN
Pratik N.Small-Business (50 or fewer emp.)
4.5 out of 5
"24/7 CMMS will help you to write a Work order and manage the inventory."
The most helpful will be it will help you to manage the inventory asset management, preventive maintainene and user friendly interface
Read more
BF
Bobby F.Mid-Market (51-1000 emp.)
3.5 out of 5
"Not bad if set up right"
Asset management and work orders. Attaching documents to assets
Read more
WR
Will R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Great user interface"
Learning the new updates and operation process between different departments
Read more
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0 people requested security information

24/7 Software Media

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21 24/7 Software Reviews

4.5 out of 5
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24/7 Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 24/7 SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Sports
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 24/7 Software?

I like the customization that was recently added. Was able to create different views for different department needs. Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

I haven't had any complaints from out Base operations team. The new app is in place in our team and they are using much better now. Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

It is providing as the centralized hub for all of our operations for every event. Review collected by and hosted on G2.com.

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WR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about 24/7 Software?

Learning the new updates and operation process between different departments Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

I am a new user with the software so I am trying to catch up on the fundamentals Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

Consistency across all departments and across all other venues / properties Review collected by and hosted on G2.com.

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GJ
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about 24/7 Software?

Great partner, easy to work with, professional organization. Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

There is nothing that I dislike about 24/7 Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

We (Digital Ally) are a integrated partner with 24/7. Our integration assist our end users to have a great experience. Review collected by and hosted on G2.com.

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RS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about 24/7 Software?

Creating work orders are easy and fast.Going between tabs is simple. Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

I dislike using CMMS on the mobile app. Setting up a new user isn't very quick. Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

It helps keep track of issues in the building Review collected by and hosted on G2.com.

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Verified User in Public Safety
AP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 24/7 Software?

Able to collect data in one location and all information Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

To many modules but great information just need all Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

Getting all information into one location Review collected by and hosted on G2.com.

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Verified User in Wholesale
EW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about 24/7 Software?

It serves as a central dashboard for countless other systems. Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

Lead time to integrate with open API systems Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

Being the central dashboard for our customers. Often times customers are using or looking into other smart systems and do not want to add new dashboards and platforms. 24/7 allows us to sell our product without worrying about adding another user interface. Review collected by and hosted on G2.com.

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Verified User in Sports
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about 24/7 Software?

It is simple, easy to use, and captures all the data we need. Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

We would like to have the ability to port photos over to CMMS from IMS. Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

CMMS helps with resource allocation and making sure no work falls through the cracks Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about 24/7 Software?

It is very user friendly and intuitive tool that just about all experience levels can use. Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

There wasn't really much to dislike. I can't think of anything without being nitpicky. Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

It helps simplify the lost and found process. No paperforms and streamlines and saves the staff time reporting these things. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about 24/7 Software?

Workflow can continue , with the ease of mobile reporting Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

I can see areas of the facility having “dead spots “ and texting not go through Review collected by and hosted on G2.com.

Recommendations to others considering 24/7 Software:

Enough data collection , showing the ease of this system Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

Having the appropriate staff available when an incident occurs, and bring able to track reporting Review collected by and hosted on G2.com.

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Andy M.
AM
Vice President, Operations and Guest Experience
Sports
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 24/7 Software?

ISS 24/7 is a company that listens to the needs of our organization and proactively collaborates with their partners on solutions and advancements to their system. We are very pleased with the working relationship and attention to our specific needs in a timely manner. ISS has been a great partner for the Buffalo Bills and we look forward to future enhancements to our incident management system. Review collected by and hosted on G2.com.

What do you dislike about 24/7 Software?

Our internal IT department and the NFL IT security measures can make things challenging for implementing the CMMS system the way we would like. Due to NFL IT compliance measures, the Bills IT department and ISS team have not been able to implement the perfect solution for CMMS. This is an area that we are all working to change in order to take full advantage of what ISS has to offer with the CMMS solution. Review collected by and hosted on G2.com.

Recommendations to others considering 24/7 Software:

I would recommend reviewing with your company IT security department and have them work directly with ISS 24/7 from the beginning of the discussions about implementation. Review collected by and hosted on G2.com.

What problems is 24/7 Software solving and how is that benefiting you?

We are tracking and responding to game and event day related incidents in a very efficient and timely manner. We are able to have all game day partners utilize the same system and have real-time communication - especially for any emergency related situations. Review collected by and hosted on G2.com.

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