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Zoho Social Reviews & Product Details

Zoho Social Overview

What is Zoho Social?

Zoho Social is a complete social media management platform for businesses & agencies. It helps you schedule posts, monitor mentions, create custom dashboards, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by over 40 Million users. It includes a powerful set of features—such as, the Publishing Calendar, Bulk Scheduler, and Repeat Post—to empower you with all the social media publishing tools that your business needs. The monitoring capabilities help you track relevant social conversations and respond to what matters. Advanced reporting features help you analyze performance using intuitive graphs, and create unlimited custom reports for you or your clients. If you’re managing a team, Zoho Social’s collaboration features and custom user-roles make it easy for you to bring all the members on board to manage social accounts for multiple brands. Agencies can bring all their clients on to Zoho Social, and manage their social media presence effectively. They can easily add new clients and assign team members to them with a predefined role. Zoho Social is the first tool to track revenue from your social media marketing efforts. Its integration with Zoho CRM help you engage with prospects and generate leads from social media. This integration lets you enrich leads and contacts in Zoho CRM with social data, and help your sales force close deals faster. The integration with Zoho Desk makes Zoho Social even more powerful when it comes to social support. You can create tickets from social media for your support team to see and resolve them from Zoho Desk.

Zoho Social Details
Languages Supported
German, English, French, Italian, Portuguese, Spanish
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Product Description

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.


Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.


Meera S.
MS
Overview Provided by:
Product Manager - Zoho at Zoho Corporation

Recent Zoho Social Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great all-in-one social media management tool"
We've been using Zoho Social for a brief period of time now and it's been very useful to manage our multiple platforms on one. Also it's easy to re...
Matthew N.
MN
Matthew N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Love Zoho!"
The site has been awesome! It allows me to put content out really quick and efficiently.
Michelle S. Loyd -  F.
MF
Michelle S. Loyd - F.Small-Business (50 or fewer emp.)
4.5 out of 5
"Zoho Social is One of the Best Social Media Scheduling Tools for Independent Marketers!"
This unified social scheduling tool allows independent marketers to schedule, post, and share content across popular social media platforms includi...
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Zoho Social Media

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Zoho Social Demo - Collaboration
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Video Reviews

2,673 Zoho Social Reviews

4.6 out of 5
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2,673 Zoho Social Reviews
4.6 out of 5
2,673 Zoho Social Reviews
4.6 out of 5

Zoho Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoho SocialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sanjay R.
SR
AGM IT &amp; Ops
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Zoho Social is very easy to use, even for beginners. I like how it helps manage all our social media accounts in one place. Scheduling posts, checking insights, and monitoring engagement is super simple. The team collaboration feature is also very helpful for planning content. It’s affordable and perfect for small businesses like ours. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Sometimes the loading time is a bit slow, especially when switching between features. Also, adding some more advanced analytics and reporting tools would be great for better tracking performance. But overall, it’s still a great tool! Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social has simplified our social media management by bringing all platforms into one dashboard. It saves us time by allowing us to schedule posts in advance and provides insights to track what works best. This helps us focus on improving our content and connecting with our audience more effectively. It’s also cost-effective, which is perfect for our small business. Review collected by and hosted on G2.com.

KN
Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Zoho Social is an intuitive and feature-rich social media management tool that stands out for its ease of use and seamless implementation. The platform offers a robust set of features, including scheduling, analytics, and social listening, while integrating smoothly with other Zoho apps and third-party tools. Customer support is responsive and helpful, ensuring a smooth onboarding process and ongoing assistance. Its user-friendly interface and reliable performance make it ideal for daily use, enabling efficient management of multiple accounts. Zoho Social combines functionality and simplicity, making it a great choice for businesses seeking streamlined social media management. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

One notable downside of Zoho Social is the difficulty in tagging individuals or businesses on certain platforms, particularly LinkedIn. This limitation can hinder effective engagement and personalization in posts, which are essential for building connections and boosting visibility. Addressing this issue would significantly enhance the platform's utility for social media managers. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

More efficient when it comes to scheduling posts for multiple platforms Review collected by and hosted on G2.com.

AC
Consultant
Information Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Social?

I like the amazing dashboards and monitoring system Zoho has. Zoho allowed us to keep an eye on how the public is interacting with the company and brand perception. Since I am a social media marketer I use it for all my clients and I can check all the social media accounts from one dashboard which is amazing. It also helps you to to be more interactive and social in public overall I love all the features it provides like Publishing Calendar, Bulk Scheduler, and Repeat Post and so on Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Overall I love this tool it really works for me in everything. I believe the price factor could be considered Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

I was looking for a tool for social media management and monitoring, and the features Zoho provides, like the Publishing Calendar, Bulk Scheduler, posting, and amazing dashboard and interface, helped me a lot, and I love it now. Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Zoho Social has made it very easy to manage my accounts and made my whole process significantly more efficient. The app is a great resource for content creators and I would recommend this to anyone looking to expand their content to a broader audience in an easy to use and understand platform. I will continue to use this application for the foreseeable future. Thank you Zoho! Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

The app doesn't have as many features as the web platform. I would recommend using the web platform over the app beacuse of this. I also wish there was an option to add additional social media platforms that aren't already integrated into Zoho Social. I would also look forward to learning more about the analtyics and how to use those! Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

It's easy to post all of my content amongst multiple platforms all at once! I also love that I can schedule posts for future release. It's been so helpful in meeting my goal of posting more! Review collected by and hosted on G2.com.

Dr Abhishek A.
DA
Director of sales and marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Using Zoho Social for 6 years, I never looked into any of the other similar platforms because it does everything at a fairly low price. Connects with all other apps from Zoho, especially Bigin CRM, my favourite platform for managing my clients. All leads come directly to the CRM, and the workflow is as simple as set and forget. 👏👏 Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Its too good to not like Zoho social functionality. Its integration is best as I personally use all zoho products. Its really easy to set up and easy to use. The customer support is quick which makes me use all zoho software frequently without getting stuck. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Intuituve dashboard

Integration with all other zoho products Review collected by and hosted on G2.com.

Susan D.
SD
CIO (Chief Idea/Implentation Officer)
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoho One?

I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.

What do you dislike about Zoho One?

It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.

What problems is Zoho One solving and how is that benefiting you?

Saves me money because I don't have to subscribe to other software and don't have to worry about integration because it is all built in. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zoho Social?

We've been using Zoho Social for a brief period of time now and it's been very useful to manage our multiple platforms on one. Also it's easy to react on comments and mentions on one platform and to schedule posts. It saved a tremendous amount of time for us! Definitely worth the cost. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

The only downside i've seen right now that I was unable to add music to Instagram posts. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

We we're looking for a social media management tool that makes it easier to manage all of the platforms on one to save time. Zoho Social does this greatly in my opinion and by the functionalities such as planning and assigning and reacting we've saved a tremendous amount of time already. Review collected by and hosted on G2.com.

Sha-dé v.
SV
Digital Marketing and Business Support Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

The price point is really great when working on a budget. It provides a top quality tool at an affordable price. It also is really easy to use. the set up and navigation is simple. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

It doesn't allow the management of personal accounts, but that is the same issue almost all other tools have. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social helps me manage all the clients I have and their various profiles in one place. I particularly like that there is an app that I can use to post or manage community engagement on the go. I don't need to be at my laptop or use separate platforms. I use other services provided by Zoho so it really extends beyond the Social aspect. I have been able to manage my business through a single service provider - I love it! Review collected by and hosted on G2.com.

Michelle S. Loyd -  F.
MF
Freelance Writer - Mental Health, Psychology, Technology, Cryptocurrency, Web3, DeFi, Lifestyle
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zoho Social?

This unified social scheduling tool allows independent marketers to schedule, post, and share content across popular social media platforms including X, Facebook, LinkedIn, and Google My Business.

The built-in scheduling and content curation tools help me save tons of time on finding and sharing relatable and valuable content. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I would like to have more integrated content curation options and extended numbers of RSS feeds for finding and sharing valuable and viral content with my online audiences. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Unified marketing solution at an affordable price. Review collected by and hosted on G2.com.

Ayerhs .
A
Founder and Editor in Chief
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Social?

Zoho Social is a game-changer for Ayerhs social media workflow. It makes scheduling posts super easy, so I can plan content in advance and stay consistent across platforms. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

some limits of number of photos but i guess that is the standard setting everywhere Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho solves a lot of the headaches that come with managing Ayerhs's social media. Instead of juggling multiple platforms and posting manually, i can schedule everything in advance. It takes a lot off my plate as a one-person team Review collected by and hosted on G2.com.