11Sight Reviews (70)

Reviews

11Sight Reviews (70)

4.6
70 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and instant connection features of 11Sight, which allow for seamless video calls without the need for downloads. This simplicity enhances customer engagement and streamlines communication, making it a valuable tool for sales and support teams. However, some users note a clunky user interface that could benefit from improvements.

Pros & Cons

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TD
Tiara D.
"Instant Connectivity, Professional Impact"
4.5/5
What do you like best about 11Sight?

I use 11Sight to connect instantly with people through video, audio, or chat without them needing to download anything. It's like having a face-to-face conversation without the usual friction, so ideas, questions, and decisions happen naturally and instantly. I appreciate how professional it makes me look; my clients or leads see me ready, available, and organized, which builds trust immediately. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

I think notifications and reminders could be smarter, also, features for bigger teams could be stronger. Specifically, maybe stronger push notifications, smart reminders for scheduled calls, and customizable alert settings. Additionally, there could be improvements or additions for team member availability and routing, shared inbox or call queue, and analytics and performance tracking. Review collected by and hosted on G2.com.

HW
Hannah Claire W.
"Instant, Seamless Client Calls Made Easy"
4.5/5
What do you like best about 11Sight?

I use 11Sight mainly for quick, face-to-face video calls with clients and customers. It saves me time by making it easy to connect with people instantly without complicated setup. I like 11Sight most because it makes connecting with customers fast, simple, and personal. I really enjoy how smoothly it integrates into my workflow and makes meetings feel more natural. It's also faster and easier to use, making client calls quicker and more seamless. The initial setup was really straightforward and didn’t take long at all. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Sometimes the interface could be more intuitive, and a few more customization options would make it even better. Review collected by and hosted on G2.com.

BS
balaji s.
Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Instant One-Click Video Calls with Easy Browser-Based Communication"
4.5/5
What do you like best about 11Sight?

It has some good features like Instant one-click video calls, Embed call buttons/links, Browser-based communication, Call management tools Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

User Interface & Experience Could be Improved, it has Limited Customization & Branding, Call Recording Restrictions, Feature Gaps Compared to Larger Platforms Review collected by and hosted on G2.com.

nidhi p.
NP
nidhi p.
Wordpress Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Instant Video Calls and Seamless Website Integration for Real-Time Customer Connection"
4.5/5
What do you like best about 11Sight?

I like 11Sight for its instant video call feature, seamless website integration, and ability to connect with customers in real time without requiring app downloads. It makes communication faster and more personal. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Pricing can be a bit high for small teams, and some advanced customization and integrations require technical setup. Occasional call quality may depend on internet stability. Review collected by and hosted on G2.com.

Brady K.
BK
Brady K.
"Effortless Growth and Cost Savings with 11Sight"
4.5/5
What do you like best about 11Sight?

I use 11Sight to grow my business, and it helps me cut costs and boost my net worth. Before using it, I had to do everything manually, so it's been a big improvement. 11Sight really stands out from other competitors because everything about it works together so well. I have to thank the developers because they did what I couldn't. My team found the setup to be a piece of cake, even though it looked hard to me. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

How long setup took Review collected by and hosted on G2.com.

Annie Joyce D.
AD
Annie Joyce D.
Small-Business (50 or fewer emp.)
"Effortless Customer Communication and Appointment Management"
4/5
What do you like best about 11Sight?

I like that 11Sight solves the problem of customers wanting instant answers when businesses aren't always available fast enough. The one-click appointment booking feature is something I find valuable. Additionally, setting up 11Sight was super easy. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

None so far Review collected by and hosted on G2.com.

Nikita T.
NT
Nikita T.
Webflow developer
Small-Business (50 or fewer emp.)
"Instant Connections Made Simple"
4.5/5
What do you like best about 11Sight?

how it makes connecting with customers feel instant and effortless. Instead of going back and forth with emails or forms, it lets people jump straight into real conversations, And has good numbers of feature Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Sometimes the setup feels a bit detailed... especially when you’re just getting started and trying to configure everything quickly. Review collected by and hosted on G2.com.

Mayur Z.
MZ
Mayur Z.
Web Developer and SEO Expert
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Powerful Tool for Turning Website Visitors into Real-Time Conversations"
5/5
What do you like best about 11Sight?

The ability to connect with visitors instantly through video calls is a game-changer. It improves engagement, builds trust faster, and helps close deals more efficiently. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

The pricing can feel high for small businesses, and initial setup or customization may take some time for non-technical users. Review collected by and hosted on G2.com.

Shahrukh k.
SK
Shahrukh k.
support advisor
Mid-Market (51-1000 emp.)
"Its Love, 11sight A Perfect Experience"
5/5
What do you like best about 11Sight?

i love everything the most I love about 11Sight is how easy it makes connecting with customers. It lets you jump straight into video calls or chats right on your website, without any hassle. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

There is nothing to dislike as its already the good i love 11sight forever :) Review collected by and hosted on G2.com.

Rahul S.
RS
Rahul S.
Digital marketing executive
Mid-Market (51-1000 emp.)
"Easy way to connect with clients instantly"
5/5
What do you like best about 11Sight?

Sight is a useful platform for instant video calls and

customer communication. It helps connect with clients

directly through links, without any complicated setup. The

interface is simple, and it saves a lot of time compared to

traditional meeting tools. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Need some improvement and easy to work for us Review collected by and hosted on G2.com.