Voiceflow made our work significantly easier by eliminating the complexity of deploying a RAG, LLM, or agent. With their intuitive API, we could focus entirely on chatbot design and prompt engineering. The latter turned out to be the most demanding aspect, requiring a solid feedback loop with human and automated testing to measure accuracy, relevance, and usefulness. However, what truly stood out was their exceptional support. With bi-weekly follow-ups and their live support on Slack, the Voiceflow team was incredibly responsive and attentive, making the entire experience even smoother and more efficient.

Voiceflow allows easy to implement AI support with a low skill floor but a high skill ceiling. Extremely customisable and very flexible.

What I like best about Voiceflow is the amount of updates they constantly do to add new features. This allows to evolve my AI agents and remain ahead of the curve and stay relevant.