I like the platform is easy to use, very intuitive. The support is also excellent, it has been for a few years. We used to have a chat support that would answer in minutes, which was amazing and so needed when you work in a global company, with different time zones. But team support is quite great, and they are very knowledgeable. I use the platform for PR distribution, media lists, social listening, and influencer outreach. They are good platforms, but for media, they are very US/Canada focused. They have journalists from other countries, but when compared to the competition, they are a bit behind on this. Overall quite a good platform.

J'ai accès aux rapports, à la planification, à la sensibilisation et aux mises à jour quotidiennes, le tout en un seul endroit.

Meltwater is an effective solution for our media monitoring needs. The platform's user-friendly interface and analytics tools have improved our ability to stay informed about industry trends and competitor activities.