Ce qui est génial avec Jiminny, c'est qu'il aide les équipes de vente à s'améliorer en analysant leurs appels et en fournissant des retours en temps réel. Les managers peuvent encadrer les membres de l'équipe pendant les appels, et c'est facile à utiliser. De plus, il fonctionne bien avec d'autres outils comme Salesforce, rendant le travail de tout le monde plus facile.

The summaries of calls with actions and next steps to be taken. This makes writing follow ups considerably easier than it has been previously, and means that I don't need to be writing notes consistently throughout the call as I know Jiminny will capture everything.

The upside of using Jiminny versus other similar platforms is that it's very user-friendly. Also, the Sidekick feature is extremely helpful, as well as the SFDC integration. We used to have another vendor, and the transition from that platform to Jiminny was very smooth - very easy to implement. Customer support is generally good.