I love that we can add all our internal and external stakeholders to the project and assign tasks. The forecasted end date is perfect for setting expectations with our clients based on their engagement.

C'est un outil facile à utiliser, et il y a suffisamment de matériel de formation et de support client pour garantir une intégration ou une réintégration assez fluide dans notre cas. J'apprécie également les intégrations disponibles (c'est-à-dire Salesforce, Jira et Slack). Nous utilisons GuideCX pour donner aux clients une visibilité sur leurs calendriers de projet à un niveau que nous pouvons utiliser, donc c'est une fonctionnalité extrêmement agréable.

There are multiple ways to manage projects. Sometimes is approached logically and other times it is not. GCX seems to understand the logical approach needed to make it a success for staff and customers. GCX also is not satisfied with a medicore product. I am constantly seeing positive changes with the application - it keeps getting better and better. GCX provides milestone tracking and task management in a clear concise way. Roles and ownership are also easy to understand for advanced and brand new users. I am not sure if it is due to my companies license or contract but, the customer service always exceeds my expectations. Customer service reps are always willing to schedule an additional meeting and incredibly patient. If they do not have an immediate answer to my question, they get back to me.