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Gladly

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4.7 sur 5 étoiles
956 avis
  • 1 profils
  • 9 catégories
Note moyenne des étoiles
4.7
Au service des clients depuis
2014
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achely g.
02/21/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
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best system ever

|Gladly
i love the diversity of this system it makes my job so easy to do
MW
Mikyle W.
02/14/2025
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Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
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Gladly will use Gladly

|Gladly
It is simple and effective to use. I am easily able to communicate with customer's across various channels. I use Gladly 5 days per week, and very seldomly do I experience any technical difficulties. I enjoy the many options to edit my text as I see fit, e.g. adding bullet points, hyperlinks or making the text bold. I think that the ai summary tool is also a nice touch, as it makes things more efficient by sumarising what has been done/said. I would say that Gladly is very user friendly, and is quick to learn.
SD
Storm D.
02/13/2025
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Utilisateur actuel vérifié
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About

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HQ Location:
San Francisco, California

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@gladly

What is Gladly?

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Warby Parker, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Based in San Francisco, Gladly was founded in 2014 and is privately backed by industry leaders including Greylock, GGV Capital, NEA, Glynn Capital, FutureFund, and JetBlue Ventures

Details

Année de fondation
2014