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Alchemer

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1,248 avis
  • 3 profils
  • 5 catégories
Note moyenne des étoiles
4.4
Au service des clients depuis
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Canny

95 avis

Description du Produit

Canny est une solution pour les équipes afin de collecter et organiser les retours de leurs utilisateurs.

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Alchemer Reviews

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Profile Name
Star Rating
866
335
55
9
13
CS
Courtney S.
03/03/2022
Évaluateur validé
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Intuitive survey tool

The UI is very intuitive and user-friendly. I'm able to create and format the surveys that I need quickly. I love how many different question formats are available--it's incredibly useful. I appreciate the ability to style both my surveys and my reports. Being able to click a button and produce a professional, on-brand report is great. It saves me a lot of time that I would have to spend reformatting the results before sharing. Also, their customer service team is awesome! They have been so helpful and pleasant to work with.
KR
Kitty R.
03/02/2022
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Learning curve, but Support is great!

Alchemer has everything... any kind of question.
Haiyan L.
HL
Haiyan L.
Senior Research Analyst | Economist | Predictive Modelling | Machine Learning | Experimental Design | Communication
02/28/2022
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Powerful survey builder and effective customer service

Alchemer has multiple question types so that I can build very complicated surveys. The customer service line is high-speed - I only waited for a minute before a representative picked up the phone. The representative quickly investigated my issue and then sought out the answer. So Hua Pei resolved my problem in less than 5 minutes.

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HQ Location:
Louisville, CO

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@AlchemerHQ

What is Alchemer ?

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies.

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