Avis et détails du produit de Vatix

Vatix is very user friendly and easy to follow, it allows multiple persons to view and to contribute to safety reportings and enables a full audit trail, through to completion. Avis collecté par et hébergé sur G2.com.

Often reportings are allocated to the wrong departments or people within a department and may take significant time to be rerouted through to the people who need to know; when this happens often it prevent immidiate investigation. For instance my department received a safety concern; however, it was sent to the wrong team leader by the reporting person. The Team leader did not understand the situation and sat on the incident for a couple of days until he spoke to myself; by which time all evidence was lost and the individual at fault didnt know immidiately that an investigation was required. This caused friction as the individual thought he was being victimised because of the time that had passed. Avis collecté par et hébergé sur G2.com.

Vatix is a system that I use daily in my role within a charity employing around 1000 staff that supports children and adults with a variety of disabilities. From the outset the team at Vatix really understood our requirements taking time to undertand the processes that were previously in place and how these could be integrated into an online system. The amount of admin time spent as a result of implementation of Vatix has reduced drastically and day to day management of incidents has improved with the ability to upload documentation, photos and locations with ease. The wider organisation have adapted to implementation of the new system with ease and Vatix also provide a number of training tools to support with this. The 'chat' function is also a really helpful function. The analytics area of the system is really powerful with numerous means of filtering to produce statistics and graphs instantly. Customer service is very responsive and the support from Matty,our Customer Success Team Lead, has been outstanding. Avis collecté par et hébergé sur G2.com.

As users can only be a member of one team it can be challenging sharing incidents with staff who are accountable for more than one team. Avis collecté par et hébergé sur G2.com.

From initial sales discussion through to full system implementation, the team at Vatix were incredibly supportive every step of the way.

The Vatix protector app is incredibly easy to use and the administrative portal is simple to navigate to add users.

The support afforded to navigate a quality roll out was tailored to meet our organisational constraints and teh provision of videos to support staff training was greatly appreciated.

The implementation into our business was seamless and it was a project filled with enjoyment. As a Group HSE Manager, the software covers all bases for lone working and protects those operatives who are public facing. Avis collecté par et hébergé sur G2.com.

We are yet to identify any constraints. Any queries are quickly answered honestly from the support team. Avis collecté par et hébergé sur G2.com.

Vatix stood out to us as the modern, easy-to-use platform with an intuitive design that makes adoption simple. The collaboration tools are a game-changer—you can tag colleagues in notes, making teamwork and follow-ups seamless. It’s also one of the most customisable systems we’ve used, allowing us to shape it around our own processes rather than adapting to rigid workflows. The reporting capabilities are top-tier, with a variety of chart types and data visualisations that make monthly reporting effortless. We recently analysed our usage and found that Vatix has reduced the time spent across our team on admin-related tasks by 70%, which is a game changer—it means we can focus more on being on the frontline with our people instead of getting bogged down in paperwork. Avis collecté par et hébergé sur G2.com.

There’s a slight learning curve when setting up custom workflows, but once configured, everything runs smoothly. It would also be great to see even more third-party integrations in the future. Avis collecté par et hébergé sur G2.com.

Previously our accident system was made up of various paper and electronic Word based forms and spreadsheets for tracking the accident data. The switch to Vatix has enabled us to complie the data all in one place. It is simple and easy to add and manage accident reports as the system is very user friendly. Its great for adding attachments to your report such as photos and risk assessments. The dashboard view allows you to see all your accident data at a glance. If we have any queies we always receive prompt replies and great customer service help. Avis collecté par et hébergé sur G2.com.

I don't have amy issues with Vatix as the customer service team have added any extra adjustments we needed to make it work for our company. Avis collecté par et hébergé sur G2.com.

Nos équipes sont occupées, elles travaillent seules dans divers environnements, dans la communauté et dans les maisons des gens, avoir un système qui est si facile à utiliser, mais si efficace, non seulement assure que nous gardons nos équipes en sécurité, nous ne leur donnons pas non plus de systèmes complexes supplémentaires à gérer en plus de leur journée. J'ai environ 25 utilisateurs du système de travail en solitaire. Le système précédent était inefficace et mal utilisé en raison de sa complexité, cependant, avec la facilité d'utilisation de Vatix, mon équipe l'utilise sans faute. Maintenant que j'ai pris en main le système de back-office, c'est vraiment simple aussi ! Avis collecté par et hébergé sur G2.com.

Il n'y a pas grand-chose à ne pas aimer pour être honnête, le système fonctionne et la communication entre nous tous a été excellente. J'ai trouvé une partie de l'intégration un peu chronophage, cependant Vatix a fait tout ce qu'ils pouvaient pour aider avec cela. Avis collecté par et hébergé sur G2.com.

Vatix est conçu pour répondre aux exigences indépendantes de Tetrinics avec l'aide d'un personnel très amical et compétent offrant un très bon soutien à la formation. Le produit a été bien accueilli par les employés qui sont maintenant activement impliqués dans le signalement des incidents. Cela favorise un environnement de travail plus sûr. La facilité d'utilisation a établi de grandes bases d'amélioration. Un excellent support client a facilité la transition depuis notre ancien système. Avis collecté par et hébergé sur G2.com.

Je voudrais avoir une option pour que les données en direct ne soient pas affichées dans certaines zones de l'entreprise en raison du contrôle des dates. Cela a été discuté lors de la construction de notre plateforme.

De plus, ce formulaire de retour client pourrait être beaucoup plus simple à naviguer à travers le format. Cela expliquerait pourquoi nous n'obtenons pas plus d'avis. Avis collecté par et hébergé sur G2.com.

Vatix provides an excellent system for us to ensure our team of lone workers are kept as safe as possible when working remotely across the UK. The staff themselves have really engaged with the system due to its ease of use and convenience. I am able to monitor their usage easily from our Head Office via the Admin access and have benefitted greatly from the technical support of the Vatix support staff and personal contact with our Vatix Account Manager. All queries are dealt with very quickly, and our workers feel safer knowing they have assistance only a button away should they require it. Avis collecté par et hébergé sur G2.com.

I have no negative experience of using Vatix Avis collecté par et hébergé sur G2.com.

Vatix has been a great solution to our HSE needs. It is easy to navigate and customise. We are able to easily collect data in one place. The techical support has been fanstastic, in saying that, I have not had many occrances where the system was not working. It is a system we are looking to use every day. I was not present at the time of implementation but from feedback I was told only positive things. Avis collecté par et hébergé sur G2.com.

occasionally when you try to log in, the system doesn't infrom you that you have entered incorrect datail but the screen remains the same which can be consufing. Avis collecté par et hébergé sur G2.com.

The system is so uder friendly and it has allowed me to integrate into my new role and the organisation with ease. It holds all the information I need at my fingertips and the search, filter and reporting functions are so helpful. When I have asked for support it's been on hand straight away, provided in layman's terms and solutions found in minutes. I'd recommed the system to anyone looking for an incident reporting system Avis collecté par et hébergé sur G2.com.

I haven't found anything as yet which is unusual but says a lot about the developers and how much they listen to feedback from users. Avis collecté par et hébergé sur G2.com.