Unleash Avantages et Inconvénients

My feedback as an admin is that Unleash's team made my life much easier. I received a task from our management to implement an AI tool to improve sync between departments - I tried multiple tools and chose Unleash eventually. The reason is that their customer support team fixed bugs within days and kept adding features every other week. The integration was very smooth, and the results didn't take too long to arrive Avis collecté par et hébergé sur G2.com.

Unleash needs a few sessions to be expalained - nontehless after 2 sessions we were able to onboard all of the team members. Also, sometimes it can take a few seconds to get an answer to the questions that we ask but it keeps on improving! Avis collecté par et hébergé sur G2.com.

Firstly it is very simple to use. I use unleash's Slack assistant often to find out information about our product roadmap. In addition they keep on adding features and integrations based on our request. Their level of support is exceptional! I remember that it took 2 weeks to implement Unleash within our workflow - that's impressive for an AI tool. Avis collecté par et hébergé sur G2.com.

Since our company has internal tools that we have built, the integration process of them takes longer than the list of exisiting integrations of Unleash. Make sense but still worth noting that. Avis collecté par et hébergé sur G2.com.

I work in the litigation team of my law firm - since we handle thousands of cases yearly, we need to remember the context of each case espeically before hearings and attending the court. We use unleash to capture the data from multiple documents as well as generate answers based on our company policy and guidelines. I use it daily as well as my entire team. It is easy to use and integrate to most of our softwares Avis collecté par et hébergé sur G2.com.

We expect AI to be able to note discrapenceis within our database - it's not there yet but I assume it will happen sooner rather than later. Avis collecté par et hébergé sur G2.com.

Their API is simple to use and saved our R&D team months of development. We integrated Unleash with our existing bots in Slack and gave them superpowers in being able to answer based on every resource. It is fairly impressive and my team use it daily Avis collecté par et hébergé sur G2.com.

I think that the next step would be to use it via voice commands and it's not there yet. We will stay tuned Avis collecté par et hébergé sur G2.com.

I work closely with our chip design team and I work on multiple projects at a time that require me staying constantly in the details of each of them. I use Unleash's enterprise search capabilites to get a summary and recap of the projects. I use it daily and it is so easy to use. It saves me hours every week and the need to text every team about minor details. Avis collecté par et hébergé sur G2.com.

They didn't develop yet integration tou our company's chat app and it could be useful to have their AI assistant within our work environemnt. I hope it will happen soon! Avis collecté par et hébergé sur G2.com.

As a senior member of our team I'm being asked daily by our product and our R&D team questions that are of two types - projects status and explaining processes. Unleash handles 70% of the questions using the AI assistant I created easily within minutes. I integrated it to Jira and my personal drive to create answers - works like magic. Our entire company benenfits from it Avis collecté par et hébergé sur G2.com.

Code generation would be a useful feature, on the other hand using Unleash goes hand in hand with using dedicated AI tools for coding Avis collecté par et hébergé sur G2.com.

I need to analyze our customers data - and like most companies, there are so many of them that I need to cover. In order to get the context right for each customer I use Unleash to giuve me the context of every ticket and past requets from our clients. It is a life saver and my go to for searching informaiton. Avis collecté par et hébergé sur G2.com.

I wish these apps had the capabiltiy to predict ARR and future income - but the tech is not ripe yet for these sort of tasks. Avis collecté par et hébergé sur G2.com.

I work in the design department and I used to constantly ask our marketing dept for updates about their campaigns. Using Unleash search and q&a capability I simply get answers to every question that I have. It was easy to implement and whenever I have a question I contact our account manager - which answer so fast! Avis collecté par et hébergé sur G2.com.

I wish it could pull information from Figma. I was told it is in their next list of updates - it would be a dream. Avis collecté par et hébergé sur G2.com.

We integrated Unleash with Zendesk and it's been a lifesaver for our support team! Unleash acts as an intelligent assistant within Zendesk, using Enterprise AI Search to find exactly what agents need to solve customer issues quickly. This has drastically improved our first-call resolution rates and overall customer satisfaction. Unleash is a game-changer for any company looking to boost their Zendesk support efficiency. Avis collecté par et hébergé sur G2.com.

Our team has expressed a desire for more customization options within the tool. While the current settings are functional, expanding these options would greatly enhance our user experience. Avis collecté par et hébergé sur G2.com.

Our company is fully based on remote work - therefeore knowledge sharing that works on-demand is key. Our teams work in different time zones and need answers - using Unleash, which we use daily, we acheive that easily. It took us one session with their great customer support team to accomplish that. Highly reccomended Avis collecté par et hébergé sur G2.com.

It may take sometime a minute to get an answer on slack but it makes sense due to the latency using GPT LLM Avis collecté par et hébergé sur G2.com.