Tremendous Avantages et Inconvénients

Very convenient to use, no fees (Visa cards cost their face price), good fraud-detection and blocking in place, such as identifying rewards attempted to be redeemed from multiple accounts on the same device or over-VPN, etc. Orders can be placed and processed same-day via ACH with no fee, no need to load a balance first. It is possible to cancel issued Visa cards within a week if they are not redeemed. That is useful to claim back unused rewards or correct mistakes. Avis collecté par et hébergé sur G2.com.

Frankley I haven't stumbled into any significant downsides. For my specific context of small and manual use (perhaps they're great with automation and integration too, I don't know), and compared to other platforms I checked, I'm definitely happy with Tremendous and would use it again in the future if needed. Avis collecté par et hébergé sur G2.com.

Tremendous is a must for our business. It is a simple and easy to thank our customers and partners for their referrals. It has made a definite positive impact in our business when we ask for customer and strategic partner referrals. Our staff is able to quickly send them an electronic giftcard as a token of thanks. Our partners like the fact that they have so many choices on which gift cards they can get. In the past we would send Amazon gift cards which was more impersonal. The implementation was quick and eay and the platform allows us to give our customers and partners so many options which has made a positive impact on the amount of referrals we are now receiving. The platform is easy to use and we are able to add additional funds as we go automatically which eliminates the need to always monitor this aspect and frees my time up to focus on more important things - like growing my business! I highly recommend any company that is looking for a reward program to check out Tremendous. We not only use it for clients and partners but also as a way to thank our employees through immediate electronic gift cards. Avis collecté par et hébergé sur G2.com.

I really don't have any issues with Tremendous. The platform is easy to use and the ease of automatically adding funds is great. I highly recommend Tremendous to any business owner. Avis collecté par et hébergé sur G2.com.

If you are trying to decide about using Tremendous, just do it! It is has been everything I hoped it would be! As for the ease of use, it is very intuitive and the website itself is very well designed. It has a number of features associated with different options but all laid out in a very clear way. I use this website almost daily and it simply could not be any easier or a pleasure to navigate. I had to contact Customer Support in the beginning with a login issue and they responded immediately with a solution and went above and beyond to ensure my satisfaction. I can not stress enough the ease of integrating Tremendous into our daily business practices and the ease of implementation into our business model across our five stores. In a world where a lot of things do not operate smoothly all the time, Tremendous is the exception. And it is ... well .. tremendous! Avis collecté par et hébergé sur G2.com.

There is literally not one thing that I dislike about this company! Avis collecté par et hébergé sur G2.com.

Tremendous is a great platform that makes rewarding employees easy. I like that I can send gift cards via email in just a few clicks, and the platform is super user-friendly, fast, and works in different currencies. Great for global teams. I also like the option to make customizable email templates and the ability to send multiple gifts at once makes it stand out. This tool is affordable and a small price to pay to boosts employee morale. Avis collecté par et hébergé sur G2.com.

What Tremedous could improve on is that it is hard to tell if employees actually used their gift cards. I wish there was a way to track used rewards or give them an expiration date. Also a "thank you" button that sends a notification from the receiver would be nice. Avis collecté par et hébergé sur G2.com.

Tremendous made our payout process much easier by replacing checks, PayPal, and Venmo with a more flexible system. Customers love having the option to choose gift cards or donations, which has helped attract more people to our business.

The API integration was straightforward and quick, making it simple to connect with our website. The user-friendly platform allows us to manage and track payouts easily.

Their customer service was outstanding. Claire and Austin were extremely helpful, making setup smooth and answering all our questions quickly.

Overall, Tremendous has saved us time, improved customer experience, and made payments much more efficient. It’s a reliable, easy-to-use payout solution that we highly recommend. Avis collecté par et hébergé sur G2.com.

There was nothing we disliked; the experience was smooth, and the system worked exactly as we needed. Avis collecté par et hébergé sur G2.com.

In the past, we manually sent giftcards, both physical and electronic to our recipients in our organization. As our organization grew, our manpower was no longer sufficient to keep up with the demands. Thankfully I found Tremendous! And what a "tremendous" find it has been! The customer service has been wonderful each time I reached out. The ease of learning was great as I was able to join live trainings and ask questions. They have great articles and support in learning how to set up and get started. Once we started using the program, it was extremely easy to figure out. We use this on a weekly basis all across our organization, both internally and externally. I am grateful that Tremendous has so many options, both for shopping, but also for charity. We haven’t started to use the physical gift cards yet, but I hope to add this as an option in the near future. My finance department also likes how easy it has been for us to create invoices and add funds to our account. I also love how easy it is to make different campaigns as we utilize this freqently. Avis collecté par et hébergé sur G2.com.

There really isn't much that I dislike about Tremendous. I do wish that there were a few more gas card options as this is something we frequently get asked for from our recipients. I also wish that there was a bit of an easier way to upload multiple entries as once. I wish that there were ways to not have to select the date and ammount each time, but rather duplicate entries and only change the email address instead of having to enter every single item each time. This is made easier with the option to upload a CSV. Overall I have been extremely happy with Tremendous. Avis collecté par et hébergé sur G2.com.

I manage global customer testimonial incentives through our program, working with recipients from diverse locations and backgrounds. Finding a platform that could cater to such varied needs while remaining intuitive was no easy task. After testing multiple solutions, I can confidently say that Tremendous is the best option. Here’s why:

1) Global versatility: Tremendous offers a wide range of international gift cards and rewards.

2) Effortless campaign creation: It allows you to send multiple rewards with just one click, saving time and effort.

3) Seamless tracking: Easily monitor who has received their reward, who hasn’t, and make adjustments as needed.

Here are three standout features I’ve come to love:

1) Intuitive campaign creation: Tremendous makes it simple to create and manage reward campaigns. Similar to CRM systems, the platform is user-friendly and lets me build templates that can be easily duplicated and customized based on the purpose of the reward. This flexibility has been a game-changer in streamlining my workflow.

2) Efficient issue resolution: Occasionally, a customer might reach out to say they haven’t received their reward. Tremendous makes it easy to check if the email was opened, whether the reward has been accessed, and if needed, resend or update the reward. This feature has been invaluable for handling unique cases quickly, ensuring no duplicate rewards are issued while promptly resolving concerns.

3) Actionable analytics: The platform provides insightful analytics, showing who redeemed rewards, where they were accessed, and more. Although we initially thought such data wasn’t necessary for our small-scale program, it has proven incredibly useful in understanding customer behaviors and improving our processes.

In short, Tremendous has simplified and elevated how we manage global rewards by combining functionality, efficiency, and adaptability. It’s a tool I’d recommend without hesitation. Avis collecté par et hébergé sur G2.com.

Not much, actually—I really like it. Initially, I was a bit confused about the distinction between campaigns and emails, but I quickly got the hang of the hierarchy and workflow. Now, I use it frequently and with ease. Avis collecté par et hébergé sur G2.com.

Comme je l'ai dit :

- Rapide à intégrer (pas de frictions de développement)

- Simple à configurer (les modèles et l'interface utilisateur pour réaliser les campagnes sont excellents)

- Complet (également le système de prévention de la fraude, cool, nous ne l'utilisons pas parce que nous connaissons le risque dès le départ, mais il est là !)

- Direct (temps de mise sur le marché très rapide, clair)

Nous utilisons massivement chaque jour. Des centaines de transactions avec de nombreux produits aux États-Unis. Avis collecté par et hébergé sur G2.com.

En tant que technicien, la pire chose que j'ai vécue avec Tremendous est le processus de publication :

- pas de communication sur les nouveautés parfois

- pas de bonne phase de test (à mon avis) pour la gestion des régressions et/ou des changements perturbateurs

- pas de documentation mise à jour parfois

Cela peut entraîner une panne du système, mais le support répond très rapidement. Si vous pensez que nous pouvons recevoir des centaines d'appels par jour, cela peut être un inconvénient de notre côté. Nous utilisons massivement Tremendous chaque jour. Avis collecté par et hébergé sur G2.com.

I found Tremendous looking for an app to process referral rewards to partners. A lot of platforms only work with SaaS companies (we are a marketing agency so not a fit), others cost insane amounts of money for such a simple task and only a few partners/rewards sent per month, and the ones that are affordable were missing one or another crucial functionality.

Then I stumbled upon Tremendous and I wish I found it sooner lol. It lets me process these payouts exactly the way I want, for FREE.

It's quick and easy, and, most importantly, free, besides a 3% topup fee because I choose to topup via credit card. US has a bank transfer option, for EU it's a little trickier, so for me it's easier to just pay the 3% fee. It still comes out way cheaper than alternatives, and besides this, has no hidden/additional fees or costs.

The reward claim page looks solid and is customizable, and very easy to customize too. After figuring out the topup, I was able to send my first rewards within 10-15 minutes.

The rewards reach my partners within a few hours and I haven't heard from them about any difficulties while redeeming their rewards.

Another thing that's really handy is that there are a lot of different options for rewards. We have partners both in the US and the EU, so it's important that they can all redeem the reward in some way they can use in their location. This hasn't been an issue at all with Tremendous. I usually send my rewards with options - Amazon gift card (local Amazon - .com, .de, etc.), virtual Visa card (can be used anywhere online), and they can also redeem it as PayPal balance or directly to their bank account, but these options have a fee (4% I think). So I don't know if any of my partners have been using the latter options.

Overall super satisfied and will continue using Tremendous without a second thought. Avis collecté par et hébergé sur G2.com.

It took me some time to figure out my first initial topup, as they have a free bank transfer option but only for the US. We're in the EU so we either have to jump through some hoops or pay via credit card which involves a 3% fee. In the end I decided to just pay via credit card and the fee is still cheaper than other apps. This was my only hurdle that took some time to figure out in the beginning. Avis collecté par et hébergé sur G2.com.

Je suis tombé sur Tremendous après avoir vu un autre leader en CS l'utiliser dans une entreprise de logiciels que je connais par le travail. Je me souviens d'avoir réclamé une récompense qu'ils ont envoyée, et toute l'expérience m'a marqué parce que c'était tellement simple et bien conçu. Honnêtement, cela m'a semblé sans effort en tant que client, et tout avait l'air propre et professionnel. Cette première impression m'a rendu curieux, alors j'ai commencé à m'intéresser à l'entreprise pour voir si c'était quelque chose que nous pourrions utiliser.

Avançons jusqu'au quatrième trimestre, j'avais cette campagne que je menais, et cela semblait être l'occasion parfaite pour tester Tremendous. J'étais honnêtement impressionné par la facilité avec laquelle il était possible de commencer. Je me suis inscrit, j'ai tout configuré rapidement, et j'ai envoyé ma première récompense le lendemain. Le plus ? Moins d'une heure plus tard, un de mes clients a répondu pour me remercier pour la récompense. Cela m'a semblé être une victoire parce que j'ai utilisé d'autres outils auparavant où les récompenses finissaient dans les spams ou avaient trop d'étapes pour que le client puisse réellement les réclamer. À ce stade, c'est juste frustrant—comme, le but est de remercier quelqu'un et de rendre cela facile, non ? Tremendous a réussi cela.

Ce que j'ai vraiment aimé, c'est à quel point tout le processus était fluide. Je n'ai pas eu à passer des heures à le configurer, et les retours des clients ont montré que cela fonctionnait vraiment. Cela semblait être le bon équilibre entre être super simple à utiliser tout en ayant l'air professionnel. Même pour ce petit test, cela a été un énorme succès. Je prévois déjà de l'étendre au cours de l'année parce que je peux voir comment cela pourrait s'intégrer davantage dans ce que nous faisons.

Bref, je ne fais généralement pas l'éloge des outils comme celui-ci, mais Tremendous est vraiment génial. Cela a été une expérience si fluide que je n'arrive pas à croire à quel point c'est facile. Et oui, je vais le dire—cela a été incroyablement simple à utiliser. Avis collecté par et hébergé sur G2.com.

Il n'y a rien que je n'aime pas dans le service lui-même. Bien sûr, dans un petit test, j'aurais aimé éviter les frais de carte de crédit, mais je veux dire, je sais que ce n'est pas leur problème, c'est juste comme ça que fonctionne l'industrie du traitement des cartes de crédit. Tant qu'ils gardent le processus simple, je crois que c'est une excellente option pour que les gens envisagent de récompenser les clients. Avis collecté par et hébergé sur G2.com.