SearchUnify Cognitive Search Avantages et Inconvénients

They are providing best Customer Support and The responce for the ask and handled quickly Avis collecté par et hébergé sur G2.com.

There are good for now, I don't see any issues with the team Avis collecté par et hébergé sur G2.com.

I highly recommend working the Search Unify and Grazitti team. They are exceptional partners who consistently go above and beyond to innovate and create solutions within Salesforce for our team. Their forward-thinking approach and ability to leverage Salesforce’s features have greatly streamlined our processes and boosted our productivity. Their dedication to staying updated on the latest Salesforce developments ensures we always have the most efficient tools at our disposal. Their contributions have been invaluable. Avis collecté par et hébergé sur G2.com.

I'll share this feedback directly with the teams if I have any. Avis collecté par et hébergé sur G2.com.

The implementation and customer success teams are very responsive. We are new to the tool. However, whenever we have questions or issues, the team acts es the experience Avis collecté par et hébergé sur G2.com.

Requires pretty regular tweaking and monitoring to keep improving deflection Avis collecté par et hébergé sur G2.com.

The team at SearchUnify is super helpful. Whether it's helping with integration or teaching new features, I'm thankful for their help and onboarding. Avis collecté par et hébergé sur G2.com.

The UI could potentially be improved to increase ease of use. Avis collecté par et hébergé sur G2.com.

The easiness of the tool and the way it gives us the option to evaluate report and create our own customizations. The support and CSM are amazing and always ready to help. Avis collecté par et hébergé sur G2.com.

We are a company of multiple products, so we need more customization than many organizations, sometimes it works and sometimes it doesn't. SU needs to find ways match companies nieche and create customization which is easier to get. Avis collecté par et hébergé sur G2.com.

Logiciel hautement personnalisable

Équipes réactives Avis collecté par et hébergé sur G2.com.

Surcharge de données

Les outils d'analyse et de configuration peuvent être excessivement complexes Avis collecté par et hébergé sur G2.com.

Lynette et Mohit ont été très serviables. Avis collecté par et hébergé sur G2.com.

Cela implique de nombreux composants, qui nécessitent du temps et des efforts à utiliser, surtout pour les utilisateurs débutants. Avis collecté par et hébergé sur G2.com.

Our Support Site is now about to offer our customers a much broader depth of applicable resources we could not otherwise deliver on the platform. Avis collecté par et hébergé sur G2.com.

I haven't found the reporting functionality to be intuitive to work with. Avis collecté par et hébergé sur G2.com.

Innovative product; Customer Success Rep responsive and passionate about supporting us, the client Avis collecté par et hébergé sur G2.com.

Lacks robust reporting; Implementation was challenging given the complexity of our needs Avis collecté par et hébergé sur G2.com.