Avis sur 20 SciShield
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SciShield provides a number of valuable tools to help us manage people, places and things. It connects people with training, helps us identify and mitigate laboratory-realted risks, and helps us manage and report on our chemical inventory, which is, for us, key to compliance with building codes and local fire department codes. Our training compliance is approaching 100% due to the ability to deliver course material either synchronously or asynchronously. Lab users are increasingly using the waste and incident reporting modules, which were activated in the last six months. Customer support is phenomenal. Most queries receive acknowledgement within minutes. An internal review of the lab safety program recognized the value of SciShield in expanding the reach of EHS into labs. Avis collecté par et hébergé sur G2.com.
From an EHS perspective, there are no downsides to using SciShield. We experenced some challenges with the inventory reconciliation process, but the SciShield team helped us to resolve the problems. Our inventory experience will lead to some recommendations on better practices for the future.
As with any application, there is a learning curve to master the features of new modules. For example, when we implemented the Incident module, we had to correlate our process to the organization of the module. But the benefit of having a central and easy way for the lab community to report incidents and near misses far outweighs the tweaks to our process. Avis collecté par et hébergé sur G2.com.
That everything we need for compliance within our Lab Safety Program is in one place.
Fast response time from the Customer Support Team Avis collecté par et hébergé sur G2.com.
It would be nice to be able to update trainings more than once a year without additional charges. Lab Safety is every changing and it would be nice to make updates as needed to rather than haveing to wait a year. That being said, the SciShield Team has been accomodating in certain cases when we have had to make updates. Avis collecté par et hébergé sur G2.com.
System can be used by PI's and researchers mostly without assistance or training immediately after setup. Learning curve is fairly short on the researcher/PI end as well. SciShield support has a short response time during business hours (26 minutes for my last request). Automatic notifications to PI's/researchers significantly reduces the need for direct email contact from EH&S. Avis collecté par et hébergé sur G2.com.
The system is well optimized for PI's/researchers and for normal EH&S users. For 'Power Users' in EH&S, those used to having database access, complete tracking logs, etc. it can feel a little limiting. SciShield has been responsive to support us as power users, enabling options and access that arent part of the standard EH&S access package and is working to expand the scope of that access for those that truly need it but its a work in progress. Avis collecté par et hébergé sur G2.com.
Le support client ! En commençant par leur équipe de mise en œuvre et en soutenant leur support client est exceptionnel. Ils m'ont dit "nous ne vous laisserons pas échouer" et ils ont tenu parole. Avis collecté par et hébergé sur G2.com.
Parfois, nous souhaitions avoir une solution sur mesure pour ce dont nous avons besoin, mais nous comprenons l'impact que cela pourrait avoir sur les autres et si d'autres voulaient également des solutions sur mesure. Pas un gros problème cependant. Avis collecté par et hébergé sur G2.com.
The things I like best are the ease of use for managing the chemical inventory and it allows us to keep easily accessible records for use when needed. We use it all the time, and it is easy to train new people on the software. Avis collecté par et hébergé sur G2.com.
I am unable to see chemicals in other labs which would be helpful during collaborations, but this may be a privacy feature or simply due to my permissions. Avis collecté par et hébergé sur G2.com.
SciShield is a game changer for laboratory safety and compliance data management. We have access to so much information with a few clicks that previously would've taken hours to collect. The team at SciShield is awesome - they are professional and wonderful to work with. Their customer service is top notch! The user interace is well designed for accessibility and everything was built with the end user experience in mind. Avis collecté par et hébergé sur G2.com.
There are some features missing that I was surprised about but overall what is available outweighs those items. Avis collecté par et hébergé sur G2.com.
SciShield creates a very functional system for documenting what we do well in our Safety Program. it also helpsus highlight areas of concern to share with leadership to get their assistance. Avis collecté par et hébergé sur G2.com.
They have always been helpful and quick to respond when we have had any issues crop up. Avis collecté par et hébergé sur G2.com.
Intégration de divers systèmes et convivialité, le support client est fantastique. Avis collecté par et hébergé sur G2.com.
Certains des systèmes pourraient être plus robustes (c'est-à-dire, chemtracker) pour inclure des fonctionnalités de base trouvées dans les systèmes des concurrents, telles que la capacité de créer et d'enregistrer des requêtes, et certains des systèmes pourraient mieux s'intégrer les uns aux autres (c'est-à-dire, chemtracker et déchets dangereux). Avis collecté par et hébergé sur G2.com.
Ability to capture laboratory audit data in a reasonably straightforward format. Avis collecté par et hébergé sur G2.com.
Not all versions of software seem to have the same level of support to address periodic user issues. Avis collecté par et hébergé sur G2.com.
Single sign on integration at enterprise level
Adapted to needs in university research safety processes
Good platform uptime and reliability
Responsive and knowlegable customer service
User implementation acceptance
Easy daily usage
Additional modules avaialble Avis collecté par et hébergé sur G2.com.
All these platforms are trimmed to the most likely business processes.
Platform coded standardized business processes can become outdated or less relevant over time. Avis collecté par et hébergé sur G2.com.
