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Avis sur 1,125 Responsive, formerly RFPIO
Sentiment de l'avis global pour Responsive, formerly RFPIO
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We leverage RFPIO for responses to all RFP and security and third party related due diligence. It provides us the necessary workflow to manage proposal respones, as well as the tools need to manage the content in the library. We have been able to scale our program over the past 3 years nearly 5x leveraging the platform. Customer success team has always been very responsive, and it's been a highly stable platform. Avis collecté par et hébergé sur G2.com.
Very few to mention. Reporting on the Answer Library at times hasn't always algined to our workflow, but not a material show stopper. The largest challenges we have relate to ongoing maintenance of our answer library, keeping things fresh and current, and getting a regular review of content by the relevant subject matter experts. These are operational problems, not related to the product. Avis collecté par et hébergé sur G2.com.
la création de votre propre bibliothèque de contenu Avis collecté par et hébergé sur G2.com.
Autre que Tant de temps supplémentaire ? Construire votre bibliothèque de contenu initial prend du temps mais accélérera tout ce que vous faites par la suite. Avis collecté par et hébergé sur G2.com.
The AI features are robust and provide a variety of options not available in other products. We have also been impressed with the different options for importing response documents and exporting finalized responses into various formats. We also like the features available for collaborating on proposals, particularly the ability to send items to guests. The duplicate management features are also more robust than Loopio, our previous software. Avis collecté par et hébergé sur G2.com.
Sometimes the recommendations for a question in a project doesn't find the Q&A pairs that I expect it to but then the AI feature does find them. I also wish that it was possible to create sections that consisted of various Q&A pairs so that the section would get updates when the Q&A pairs are updated so it was easy to automatically place a group of Q&A pairs in a response. Overall, though I am very happy with responsive and would make the same choice of software. Avis collecté par et hébergé sur G2.com.
The system is intuitive and easy to use. This has allowed us to only need to provide minimal training to the stakeholders in our organisation and quickly roll this out for use. The tool has allowed us to implement a 'self-service' culture for smaller asks or when the team are at capacity, allowing other business areas to find and complete asks without our involvement. The customer support from Responsive is really good, they are always quick to reply and do their best to assist with any queries we have. The tool is used within our organisation on a daily basis, both by our immediate team and various other business areas. Other business areas were thrilled to be able to adopt using Responsive too. The integration of the tool into our day to day working is seamless, and the ability to extract directly back into customer templates is especially helpful! Avis collecté par et hébergé sur G2.com.
Some areas of the system can be more difficult to navigate. Avis collecté par et hébergé sur G2.com.
I like that Responsive has so many options to organize content within the content library. It also helps that Responsive University is available to help train users. I find the information shared in trainings very helpful. Avis collecté par et hébergé sur G2.com.
I wish there was a way to send mass emails via Responsive. For example, those who have yet to log in, if we could send constant scheduled reminders for them to use and engage with the platform that would be great. Avis collecté par et hébergé sur G2.com.
Easy to navigate. Great user interface. lot's of support Avis collecté par et hébergé sur G2.com.
No negative feedback at this time. have not runinto any issues. Avis collecté par et hébergé sur G2.com.
La facilité d'utilisation, et de maintenance. Il permet à notre équipe de collaborer efficacement. Nous l'avons utilisé très fréquemment dans nos activités régulières. Avis collecté par et hébergé sur G2.com.
Rien de spécifique à Responsive car cela s'appliquera également à d'autres outils similaires. Avis collecté par et hébergé sur G2.com.
Response library can be populated with historical info. Avis collecté par et hébergé sur G2.com.
Getting it into a usable state after uploading past responses hasn't been easy. The search sucks - needs to better support synonyms. Reviewing and signoff of sections is managed poorly or we use it poorly not sure which, UX could be more intuitive. Avis collecté par et hébergé sur G2.com.
Je pense qu'il s'adapte très rapidement aux nouvelles exigences des affaires. Facilité d'utilisation 100% d'accord. Facilité d'intégration avec n'importe quel navigateur. Le support client est excellent. Avis collecté par et hébergé sur G2.com.
Il y a des moments où l'écran se fige et il vous déconnecte. Avis collecté par et hébergé sur G2.com.
Eease of use, creates an organized framework for team response, helps get things done on time, valuable knowledge database to use previous general responses to complete RFPs in a fast way Avis collecté par et hébergé sur G2.com.
Nothing in particular, all aspects of the tool are valuable Avis collecté par et hébergé sur G2.com.