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Avis sur 302 LucidLink

4.6 sur 5
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Avis sur 302 LucidLink
4.6 sur 5
Avis sur 302 LucidLink
4.6 sur 5

LucidLink Avantages et Inconvénients

Comment sont-ils déterminés ?Information
Les avantages et les inconvénients sont compilés à partir des commentaires et regroupés par thèmes pour fournir un résumé facile à comprendre des avis des utilisateurs.
Avantages
Inconvénients

Sentiment de l'avis global pour LucidLinkQuestion

Temps de mise en œuvre
moins d'un jour
plus de 12 mois
Retour sur investissement
moins de 6 mois
48+ mois
Facilité d'installation
0 (Difficile)
10 (Facile)
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Les avis G2 sont authentiques et vérifiés.
Maria Y.
MY
Founder
Petite entreprise(50 employés ou moins)
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Organique
Traduit à l'aide de l'IA
(Original )Information
Qu'aimez-vous le plus à propos de LucidLink?

Je n'ai jamais à y penser ! Il est si rare d'avoir un logiciel d'entreprise qui n'a pas besoin d'une attention constante, mais LucidLink est un tel logiciel. Depuis que je l'ai installé sur mon Mac et monté l'espace avec lequel je travaille, je n'ai pas eu à penser à ce que fait LucidLink, comment il le fait, ou quoi que ce soit. La connexion se réveille d'elle-même lorsque mon Mac se réveille ou après qu'il a été redémarré. Et ça fonctionne tout simplement. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

Qu'il n'y ait pas d'application iOS ! C'est mon plus grand drame, honnêtement. Parfois, j'ai une pensée en déplacement et je sais que si je pouvais simplement ouvrir un pdf hébergé dans notre espace LucidLink de l'entreprise, je pourrais voir ce dont j'ai besoin et laisser ma pensée continuer... C'est assez mineur cependant, puisque cela n'arrive que lorsque je ne suis pas au travail. Avis collecté par et hébergé sur G2.com.

Sara W.
SW
Owner / CEO - Photographer and Art Director. I also own a photography studio.
Petite entreprise(50 employés ou moins)
Plus d'options
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

I switched to Lucid Link around April 2024, and it has been a GAME CHANGER for my team and I. Between editing photos and videos and managing social media, it's so lovely to have access to all the files from any of our computers and to have changes almost instantly on every end. I recommend it to all my friends. Their customer service is incredible, too. I once had a few questions, and they got on a Zoom call with me and walked me through everything in real time together, which was very appreciated and helpful because I am more of a visual learner. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

It felt a little daunting and scary to set up. In the end, it wasn't bad, but I remember that being something that at the time felt annoying. Avis collecté par et hébergé sur G2.com.

Réponse de LucidLink Marketing de LucidLink

We're thrilled to hear that LucidLink has been a game changer for your team! We appreciate your feedback and are glad to hear that our customer service team was able to assist you effectively.

Enzo T.
ET
Producer, Company Director
Petite entreprise(50 employés ou moins)
Plus d'options
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

LucidLink enables our production company to embrace a distributed workflow during production (dailies and general edit assist workflows) and post in a way we have not been able to before. We've been working somewhat remotely for many years, but Lucidlink removes a huge amount of friction around drive clones and keeping files an projects up-to-date between the editorial team. The convenience, transparency to workflow and cost savings are significant. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

We lost a day's work when our internet connection went down and we couldn't access the server. All media was of course backed up and we could restore the proejct happily, but our short outage meant that by the time the project was up and running from our backups, we were back online with LucidLink. Some forwawrd planning to avoid these shorter outages to the LucidLink sever (and be able to switch to local drivs quickly) has become a part of our backup regime and workflow. Avis collecté par et hébergé sur G2.com.

Réponse de LucidLink Marketing de LucidLink

Thank you for sharing your positive experience with LucidLink! We're thrilled to hear that it has been a game changer for your indie film production company, enabling a distributed workflow and providing significant cost savings. We appreciate your feedback and are continuously working to improve our services.

Charles S.
CS
Director of I/T
Petite entreprise(50 employés ou moins)
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

Speed of data transfer and robust client, support has been spot on with any questions that were asked. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

Need to work in IT to understand installation and setup for clients. Avis collecté par et hébergé sur G2.com.

Utilisateur vérifié à Marketing and Advertising
UM
Marché intermédiaire(51-1000 employés)
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
(Original )Information
Qu'aimez-vous le plus à propos de LucidLink?

LucidLink makes remote collaboration effortless. The ability to access large files instantly without downloading them is a game-changer, especially for teams working with video, design, and other heavy assets. It feels just like working off a local drive, even when you're halfway across the world. The real-time syncing and file-locking features also prevent version conflicts, making teamwork much smoother. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

While LucidLink is great, it does require a strong internet connection to function seamlessly. If your connection is slow or unstable, you might experience lag or delays when accessing files. Also, the pricing can be a bit steep for smaller teams or solo users compared to traditional cloud storage options. Avis collecté par et hébergé sur G2.com.

Utilisateur vérifié à Computer Software
UC
Marché intermédiaire(51-1000 employés)
Plus d'options
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

I haven't had to worry about what is cached on my computer at any given time. When we used Google Drive befoore this, I was constantly struggling to have the right things cached on my local drive. I spent a lot of time trying to manage that storage, but there were a lot of things that it wouldn't allow me to manually adust. I wouldn't have the files I needed, so I would have to re-download them, which was a huge waste of time. And then my cache would get overloaded with things that I didn't actually need, which would cause trouble for other things I was trying to do with my computer. LucidLink makes it easy to have the right things available on my computer at all times. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

It took us a little while to get our filespace up and running. We took a couple missteps, which created some confusion. So it was hard to be confident in our setup for a little while. Avis collecté par et hébergé sur G2.com.

Réponse de LucidLink Marketing de LucidLink

Thank you for sharing your experience with LucidLink. We understand that the initial setup process may have been challenging, and we apologize for any confusion it may have caused. We appreciate your patience and are continuously working to improve our onboarding process.

JK
Post Production Facility Owner
Petite entreprise(50 employés ou moins)
Plus d'options
Évaluateur validé
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

The original premise of LucidLink was very promising. A CloudNAS that was easy to use and reasonably affordable with powerful features. There wasn't anything like it in the market.

A good sign of a good product idea, is that it didn't take long for copy cats to emerge.

It was a great solution for easily sharing working files between remote team members, usable enough for non-IT specialists both in setup and everyday use. No storage limits, good speeds, pricing reasonable for cloud infrastructure.

Also built a great community and engaged considerably, you felt like a valued customer. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

Unfortunately it didn't last long. This is an infrastructure product, and it needs to be stable and reliable. When you build post production workflows around it, you want it to just work for quite some time.

Before too long there were impactful pricing changes and constant software upgrades. Then there was a massive unprecdented 3 day outage that had global impact on the whole industry. While they worked fast on rebuilding their infrastructure, questions remain on what went wrong.

And recently yet antoher massive software upgrade, this one even more disruptive. New version doesn't have feature parity and pricing became unfavorable. The legacy version was hard to find and felt abandoned, some part of it was disabled under questionable circumstances. Communication was hap-hazard and left the sense of lacking true transparency.

As a longer term customer, it became obvious I was no longer in the market segment they were focusing on, and moved on.

Not an infrastructure provider I would trust. Which is unfortuante. Itstarted well, but went downhill most of the time I used it. Avis collecté par et hébergé sur G2.com.

Réponse de LucidLink Marketing de LucidLink

Thank you for sharing your detailed feedback on your experience with LucidLink. We appreciate your initial positive impressions and are sorry to hear that your satisfaction declined over time. We understand the importance of stability and reliability in an infrastructure product, and we apologize for any disruptions you encountered.

We take your concerns seriously and would like to investigate further to address any outstanding issues. Please reach out to our support team so we can assist you with any unresolved issues and gather more insights to improve our services moving forward. Your feedback is valuable to us, and we aim to regain your trust as a customer. Thank you for your understanding.

Utilisateur vérifié à Media Production
UM
Petite entreprise(50 employés ou moins)
Plus d'options
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

Our video editors are all remote, so having a cloud-based project "drive" is fantastic. Being able to almost-instantly pick up where another editor left off without manually uploading/downloading files has been a real benefit to our workflow. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

I describe LL as Dropbox on steroids, however it's lacking in a few key areas (in my opinion):

- no quick way to pause syncing (if I'm exporting a long video file to a LL folder, I'd like to be able to pause syncing until the task is complete so that I'm not needlessly uploading temp files). There's also been performance issues when the uploading is happening and I'm trying to write to the drive.

- no quick access menu in the system tray app. With Dropbox, I can quickly right click the sys tray app and select "pause syncing for x hours" and then go on with my work. Any management of LL requires opening the app, opening the control panel, finding the setting and then going back to change it again.

- no transparency for how the files are stored on my computer. LL is a black box of storage. If the app doesn't start, I have no access to the files. The cache setting is nice, but what if I'm running low on drive space? How do I know what files are part of the LL storage pool and which are physical files sitting on the drive that I copied over? The app should allow me to view what's actually taking up space on my drive. Avis collecté par et hébergé sur G2.com.

Réponse de LucidLink Marketing de LucidLink

We appreciate your feedback on areas where LucidLink can improve, such as the ability to pause syncing, quick access menu in the system tray app, and transparency for file storage. We will definitely take these suggestions into consideration for future updates.

Utilisateur vérifié à Marketing and Advertising
UM
Marché intermédiaire(51-1000 employés)
Plus d'options
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

LucidLink allows me to work directly from the cloud without needing to download files first. This saves a lot of time, especially when dealing with large media files. The speed and stability are impressive, making it a great tool for remote teams. Additionally, the security features ensure that files remain safe, which is a big advantage. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

The initial setup can be a bit complex for users who are less tech-savvy. Also, the pricing might not be ideal for smaller teams or freelancers. In some cases, performance can depend on internet stability. Avis collecté par et hébergé sur G2.com.

Réponse de LucidLink Marketing de LucidLink

It's great to hear that LucidLink is solving your file transfer and storage limitations, and improving your workflow efficiency and collaboration. We're committed to providing a seamless cloud storage solution for all users, and we appreciate your insights on how LucidLink benefits you.

Taylor S.
TS
Director of Post Production
Petite entreprise(50 employés ou moins)
Plus d'options
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif
Qu'aimez-vous le plus à propos de LucidLink?

Our post production team's workflow is based entirely on LucidLink. I can't imagine going back to the dark ages before Lucid. It allows anyone on our team to open anyone elses project and take over when necessary. Remote team members no longer need to be shipped drives. It performs beautifully. It's amazing really. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de LucidLink?

Nothing. I really have no complaints I don't think. Avis collecté par et hébergé sur G2.com.

Réponse de LucidLink Marketing de LucidLink

Thank you for your kind words! We're delighted to hear that LucidLink has been instrumental in streamlining your post production team's workflow. We're committed to providing a seamless and efficient collaboration platform for remote teams, and we're glad to hear that it's benefiting your team.