I love how Kandji simplifies managing a large fleet of Apple devices, from deploying apps and enforcing security policies to staying on top of updates. The implementation process was surprisingly easy, saving us a lot of time and effort right from the start. Their documentation is clear and thorough, making it a breeze to learn new features and troubleshoot without getting stuck. On top of that, Kandji’s customer support is fantastic—responsive, knowledgeable, and always willing to go the extra mile. The automation options are a huge plus, too, reducing repetitive tasks and helping us maintain a consistent environment across all our devices. Avis collecté par et hébergé sur G2.com.
I’d love to see deeper integration with Okta that allows us to pull additional user attributes directly into Kandji. That way, we could maintain and manage devices more effectively using the full range of user information. Also, the recent UI change for device management wasn’t as popular with my team; we found the old interface more intuitive. Having the option to switch between the old and new layout—or at least gradually phase in changes—would ease adoption and help us work more efficiently. Avis collecté par et hébergé sur G2.com.
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The onboarding experience was really great. Dedicated experts helped us choosing the best migration path from our old MDM to Kandji.
The admin portal is lightyears ahead of the competition. We had used our old MDM for years and thought that some features such as forcing app updates were just out of our reach. But after switching to Kandji we have better outlook on our device fleet and the status of each computer. Now keeping apps updated is super easy and the end user experience is very unintrusive. Avis collecté par et hébergé sur G2.com.
The only thing where Kandji did not exactly meet our expectations was printer management (and printer settings). We ended up keeping our old (shell script based) installation packages because some printer settings were not available through the Kandji Library for printers. However this might have been more to our very specific needs (we like to set up printers very granularly with specific settings which can only be done with shell scripts). Avis collecté par et hébergé sur G2.com.
With the recent release and support of Assignment Maps, we have consolidated over 20 Blueprints into a single Assignment Map for Macs and another for iPads. This has been a game-changer for our team members who support everyday users. Whenever I encountered issues or needed clarification, I was able to reach out to support and connect within minutes, receiving helpful and actionable information. Integrating Kandji into our environment has been seamless—enrolling devices is straightforward, and deploying new software and scripts is nearly effortless. I frequently use Kandji to monitor device compliance and develop in-house tools leveraging their API. Avis collecté par et hébergé sur G2.com.
One of my biggest frustrations is certain aspects of the UI when it comes to reporting on Library apps. I've had to develop in-house applications to manipulate device return data by status, providing us with actionable reporting that includes the full name and email of the user assigned to the device, paired with the serial number and the status within the Library app. Since Kandji has easy access to this information, the ability to include these fields and make the list easily exportable would be highly beneficial. While I was able to quickly leverage their API to manipulate this data within my own tool, having native support for this functionality would be a valuable addition. Avis collecté par et hébergé sur G2.com.
I absolutlely love how simple it is to manage the platform, and if there isn't something I know how to there are endless comprehensive help center articles that provide me with the information I need in order to self-resolve my issue. I've put my full trust within the Kandji platform for about 5 years now, and they continue to constantly deliver just what I am looking for in order to manage my enterprise Apple devices. I have replaced Kandji competitor applications within 4 companies now, and implementation is a cinch and simple automated deployment! Avis collecté par et hébergé sur G2.com.
I don't have much bad to say about Kandji other than it can't manage Windows devices and I have to use a separate solution to manage the 6 PCs I have within my enviornment. Avis collecté par et hébergé sur G2.com.
Kandji is incredibly easy to set up, and its deep integration with AAD made user management seamless. We needed an MDM solution urgently, and within a day, we had it fully up and running.
One of the standout features for us has been Kandji’s chatbot support, which provided timely and effective assistance whenever we needed it. Additionally, the deployment of App Store apps, custom apps, custom scripts and Auto Apps has been a game-changer for our organization, making software distribution effortless and efficient.
One of the standout features of Kandji is Kandji Liftoff, which provides a seamless first-time setup experience for new Mac users. It not only guides users through the onboarding process but also allows for deep customization, ensuring that new team members feel right at home from the moment they power on their device. Avis collecté par et hébergé sur G2.com.
The Microsoft SSO login for Mac was a bit tricky to set up initially, requiring some extra configuration and troubleshooting. However, once the initial setup was complete, the integration worked smoothly without any further issues. Avis collecté par et hébergé sur G2.com.
I’m incredibly impressed with Kandji’s user-friendly interface and robust feature set. As a first-time MDM user, I was initially overwhelmed by the prospect of setting everything up. However, Kandji’s extensive help articles, responsive live chat, and other support channels made the entire onboarding process remarkably smooth and stress-free. The customer service team consistently goes above and beyond, providing clear, detailed guidance whenever I have questions. Overall, Kandji strikes an excellent balance between ease of use and powerful functionality—making it a top choice for anyone seeking a reliable, straightforward MDM solution. Avis collecté par et hébergé sur G2.com.
While I find Kandji to be generally intuitive, there’s certainly room for further refinement in the UI/UX. That said, in the relatively short time our team has been using the platform, we’ve already seen a steady stream of updates addressing some of these areas. It’s clear that the Kandji team is both aware of user feedback and committed to making meaningful improvements over time. Avis collecté par et hébergé sur G2.com.
Ease of use is the reason we decided to go with Kandji.
We had a tight deadlines and a team of people which would be very much affected if the integration period would be heavy.
Integration was fairly easy for us as we managed to onboard 500 laptops in less 6 months starting completly from scratch where even our Apple Business Manager was intrdocuded by the same time we introduced Kandji to our systems.
The cusomter support team and chat-bot feature is extreamly good because even when 1st level tech is having some issue they are getting great support with relevant knowledge base and timely reactions.
Also kudos to the implementation team as basically soon after we ended our trial run we were like 80% ready to deploy which is a great deal of help from the day zero. Avis collecté par et hébergé sur G2.com.
Depending on how complex your enviornment is this is where you can reach a certain level or issues.
This is where you can find some limitation where the easy to implement Kandji system can be lacking with options or features.
However if you do a good deal of demoing and making sure you are aware of the rightsizing the tools for your company in the end you can still deal with shortcomings.
One thing to mention is that even if you find any shortcomings the Customer Support team is there to create a feature request out of your question and even respond with future update where your question becomes a future solution. Also they most usually help you find a workouround. Avis collecté par et hébergé sur G2.com.
Kandji has completely changed the way we manage our Apple state, mainly MacBooks. The enrollment has been easy to configure thanks to their extensive and well explained guides which will definitely help you, from the links to your O365 tenant to an entire zero-touch deployment including apps, configs, policies, security settings...
The entire process has been great and a big thank you to the team for their help on the onboarding and implementation.
Kandji is everything we needed, its friendly interface and powerful tools makes it a great system to manage your Apple devices. Avis collecté par et hébergé sur G2.com.
Nothing we have encountered so far but as I have seen on others reviews, it will probaly be easier for an admin if they already have got some knowledge and experience on MDM platforms, integrations and mobile devices configurations to have a smoother transition.
If you already have this, it should be easy enough to go through it and if not, they still have got really good documentation on every step of the way to help you Avis collecté par et hébergé sur G2.com.
Kandji has completely transformed how we manage and secure our Apple devices. Its zero-touch deployment, automated remediation, and intuitive UI make it an indispensable tool in our IT stack. The Blueprints feature is a game-changer, allowing us to enforce policies and configurations seamlessly across different teams.
From a security perspective, Kandji ensures compliance without added complexity. Live device monitoring, automated patching, and self-healing capabilities give us peace of mind, knowing our fleet is always protected and up to date.
Beyond the technology, Kandji’s support team is exceptional—responsive, knowledgeable, and always eager to help. They truly care about customer success. Avis collecté par et hébergé sur G2.com.
Kandji is a premium solution, and its pricing reflects that. While it’s worth every penny, a more flexible pricing model for smaller teams or companies with mixed Apple and non-Apple environments would be a welcome addition.
Additionally, while feature updates are frequent, we'd love to see even deeper integrations with third-party security and identity platforms in the future. Avis collecté par et hébergé sur G2.com.
Kandji has been a game-changer for our Apple device management. First trying Mosyle, then Hexnode, then Addigy, and after a year on Jamf Now, it's finally everything we needed: intuitive interface, robust feature set, and the automation has made the device management almost unnoticeable.
Equally impressive is the customer experience. My fantastic rep, Kaylee, made it painless and seamless during the quoting process; she seemed really interested in what our needs would be. The support team has been equally fantastic: quick, effective, knowledgeable. With service like this on top of the functionality of Kandji, this was worth switching to. Avis collecté par et hébergé sur G2.com.
Kandji is actually a bit pricey compared to the other solutions that we tested; however, after considering that Kandji actually is a feature-rich platform which includes all functions in the license, unlike its competitor Jamf, where some modules need to be purchased as an addition-it actually is good value in a long perspective: you get from the very box everything you want and even a bit more, so it definitely is worth this money. Avis collecté par et hébergé sur G2.com.
Kandji allows us to troubleshoot our Assistive Talk devices remotely, eliminating the need for physical presence. This feature is invaluable as it allows us to address issues quickly and efficiently, ensuring that our students have continuous access to the assistive technology they rely on.
We truly value how Kandji empowers us to effectively implement and accommodate the diverse assistive needs of our students, tailoring our approach to support each individual’s requirements. The program’s integration features are particularly impressive; they seamlessly connect with various platforms and tools we use, enhancing our overall educational experience.
Moreover, the customer support offered by Kandji is outstanding—responsive, knowledgeable, and always ready to assist us with any questions or challenges we encounter. This level of support is a significant advantage, making our experience with the software much more pleasant. Again, Kaylee is the ABSOLUTE BEST!
Finally, while the interface may take a little getting used to initially, it becomes intuitive and easy to navigate with regular use. Frequent engagement with the program allows us to unlock its full potential, ultimately benefiting both our staff and students alike. Avis collecté par et hébergé sur G2.com.
We haven't encountered a downside with the program as of yet. Avis collecté par et hébergé sur G2.com.
