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There isn't much for me to describe as "liking best" about Intervals. I do like being able to create multiple tasks at once and add multiple time entries. Also like being able to upload a document while adding a comment without having to first save the comment. Avis collecté par et hébergé sur G2.com.
There isn't any feature or functionality that allows for presetting any of the options. Some users have pretty much the exact same selections in specific drop-downs and they have to waste time with every ticket selecting those same options over and over. Being able to preset some of those options would be a big time saver.
When creating a new task, the Due Date is defaulted to 1 week in the future. Why? That makes no sense. If the task is being resolved the same day (or right then), the user has to either click the NONE link or open the Due Date and select TODAY from the calendar. You should be allowed to customize the Due Date to TODAY or NONE without having to click anything. Another option would be to MOVE the TODAY link from off the calendar view and put it next to the NONE link (i.e. None, Today). That would allow the user to set the due date with a single click. I submitted this to Intervals in January 2015 as a feature request and nothing ever came of it.
I haven't found any ability to make the different options not be required when creating a task. Depending on the client selected, I shouldn't be required to select 6 or more other options. There I go back to the being able to preset options.
When you click the Documents tab, it starts building a list before you even select any of the filters. That makes no sense. But I have to wait for it to finish building the list before I can change any of the filters. Waste of my time, especially when I need something right then. You should load the page blank and allow the user to search for all (as it currently does) or to adjust the filters. Just for fun I clicked the tab and it took 3+ minutes to load 14,253 documents, and with the records per page defaulted to 10, that's 1453 pages.
Documents added to tasks are another pain. You get a task and check and there are 15 documents attached. When you check the attachments, it's all the social media icons and crap in their email's signature. And their personal photos and cartoons and just crap that I've got to waste time deleting. And the more times the email has been replied to and forwarded to other users before it gets sent to Intervals, the more of that crap there is. YES, absolutely, there are times when the user will send an email with a valid image embedded in the body of the email and that should be added to the task as an attached document. But not every single social media icon in the email signature. Avis collecté par et hébergé sur G2.com.
Price is very reasonable, no charge for adding people. Detailed tasks, customizable and mr pie chart (to review high level reports). Overall my company has used intervals for more than 5 years and I have never seen anything else that provides the same level of software. Lastly, their customer service is amazing. They respond and complete tasks needed within a few hours and are very helpful! Avis collecté par et hébergé sur G2.com.
The interface could be redesigned to be.a bit more modern. I wish there were more sub levels of admin as I want my managers to be able to close tasks but not see the hourly rate I have set up for each person. Lastly I wish I could make ongoing tasks (i.e. same task weekly or monthly). Right now the only way is to do a bulk upload, which does work but inside of the software would be easier. Avis collecté par et hébergé sur G2.com.
Easy to assign tasks to multiple assets within the agency. The upload system makes it easy to upload documents for review, as well as reviewing multiple rounds. Working with a creative team, the calendar view assists the team in making sure we are not overloading our team with requests.
Tracking your time is as simple as a single button click. Reports are easy to pull, including a nifty "Mr. Pie Chart" that helps view a time breakdown for a plethora of factors. This has been huge for tracking our effectiveness and profitability on projects. Due to this tracking, we have been able to adjust our rates to maximize profitability. Avis collecté par et hébergé sur G2.com.
Difficult to spread out large products over multiple days. I believe they are working on this feature, but multi-day projects would be useful from an agency perspective on large campaigns. There is a limit on upload size, but this is not a deal breaker. Avis collecté par et hébergé sur G2.com.
It is a great communication tool to keep work moving. I work with a team located all around the world and in different time zones. I use Intervals to provide instructions and assign work to my team (and to make sure that all team members stay in the loop on the status of all tasks). My team also uses it to ensure we're all on the same page in terms of current versions of documents, which we attach to tickets. And I have multiple clients and multiple projects for each client so it helps me stay on top of what needs to be done for each - it is a great tool to help keep me organized. Avis collecté par et hébergé sur G2.com.
I'm honestly struggling to come up with something I dislike. We don't use all the available functionality, but that's fine; we do use what meets our needs. I guess if I had to choose one thing it's this: when I update a task, an email is automatically sent to assignees and followers. I'd like to be able to choose when an email is sent and not have it go out automatically every time. What happens is I tend to do something like add a comment but forget to update a due date or a status. So I save the comment, then realize I have to change something else. As a result, my team gets excessive emails from me. Granted, that's a user error, but I'd like to have better control over the email send functionality. Avis collecté par et hébergé sur G2.com.
Intervals does a great job at task and time management. Our company has been using intervals for a few years and haven't experienced any unexpected downtime or issues. Intervals is also good at taking requests and trying to fit them in to their updates. Avis collecté par et hébergé sur G2.com.
Although the reporting is robust I would love to have a little more project management type functionalities in the software. We use the tasks to assign work and it would be great to be able to use this feature in conjunction with resource allocation/management to see capacity. Admittedly there are features of Intervals that we do not utilize, however it would be great to get some schedule/budget reporting that is more flexible. Avis collecté par et hébergé sur G2.com.
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En tant que chef de projet, Intervals m'aide à créer des tâches pour les nombreuses personnes avec qui je travaille et à m'assurer qu'elles sont effectuées à temps et correctement. Intervals est une partie intégrante de notre gestion quotidienne des tâches et nous aide à suivre où nous passons notre temps. Avis collecté par et hébergé sur G2.com.
Je n'aime pas que vous deviez passer à l'éditeur avancé pour utiliser des fonctionnalités typographiques courantes dans les tâches comme le gras. C'est une étape qui semble inutile. Avis collecté par et hébergé sur G2.com.
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La capacité de suivre exactement où va votre temps au cours d'une journée, d'une semaine ou d'un mois. Aussi le minuteur est assez utile. Quand je commence une tâche, je clique simplement - démarrer, je le laisse et quand je vais entrer mon temps, il me dit exactement combien de temps cela m'a pris. Plus besoin de griffonner sur le bas des pages les heures de début et de fin. Avis collecté par et hébergé sur G2.com.
La configuration des projets, puis des tâches individuellement, peut être fastidieuse. Ils devraient créer un système de modèles plus viable et convivial. Avis collecté par et hébergé sur G2.com.
It cover everything what is needed to manage projects, clients, tasks. API interface cover almost system features Avis collecté par et hébergé sur G2.com.
API side issue: its impossible to assign user to project task if he is not assigned to project, but its impossible to assign user to project with API, so if I create new project/tasks with API I cant assign users with API - I need to go to admin side and assign users to project manually after that I can assign projects to tasks Avis collecté par et hébergé sur G2.com.
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Affectation personnalisée et statut des tâches dues. capacité à joindre des documents, des médias, etc. Suivi du temps si souhaité. Avis collecté par et hébergé sur G2.com.
un peu encombrant au début. J'aimerais un écran de tableau de bord plus personnalisé -- permettant à l'utilisateur de choisir ce qui est affiché plus grand et plus haut sur l'écran. Avis collecté par et hébergé sur G2.com.
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Le support client est excellent, le nouveau thème d'affichage a l'air génial. Avis collecté par et hébergé sur G2.com.
Les prix peuvent devenir chers, les solutions open-source sont tout aussi bonnes. Avis collecté par et hébergé sur G2.com.