Discussions sur Halp

Looking for a reliable solution to migrate my Exchange 2010 mailboxes into Exchange 2016.

Is there any way that can help me to migrate my mailbox data from Exchange to Office 365. Your answer would be appreciated.

In the Halp web app (yourslackname.halp.ai), go to the settings section in the top right. In the general settings, there is a section on inbound email. Here you will find your teams email address that will accept incoming email.

Once you've authorized the Slack App, the first step is to set your triage channel. This is the default channel where support tickets will appear for your team to assign, edit, and answer. In Slack, use /invite to add the Halp bot into the channel where the team will triage tickets. This may... Lire la suite

To invite new teammates to become agents in Halp, you first need to set up your triage channel. Then, simply invite the users you want to be agents to the triage channel using /invite or by mentioning the user in the channel.

To make a ticket in Slack, you can use a simple Slack slash command. /halp, /helpdesk, and /support will all create a ticket. From anywhere in Slack, type one of these commands. Slack will help auto-complete the result for you. You can optionally type the description of your issue after the... Lire la suite