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Notre représentant Grin, Cameron, s'est assuré que lorsque nous avons renouvelé notre abonnement, rien ne changerait. Il s'est assuré que nous conserverions nos listes organisées, qui sont le meilleur aspect de cette plateforme. Les listes organisées me font gagner tellement de temps dans la prospection et la recherche d'influenceurs qui correspondent à notre marque. J'utilise cette plateforme tous les jours pour gérer et trouver des créateurs. Avis collecté par et hébergé sur G2.com.
De temps en temps, j'ai du mal à joindre le service client, mais quand je parviens à les contacter, ils sont capables de résoudre mes problèmes. Avis collecté par et hébergé sur G2.com.
The best part about using GRIN is the ease of use! It can be relatively tricky to find things, but is easy to find after digging around and getting comfortable with the program. I also really enjoy that it has so many capabilities for growth. While we may not utilize all of them as we only have a handful of ambassadors in each campaign. It's great to know that they are there! Avis collecté par et hébergé sur G2.com.
Ive noticed throughout our time using GRIN the creator list we recieve the information does not show up for each creator. I've put in a ticket and nothing has changed the entire time we've been using GRIN. I also wish we had a designated support member as we thought we would. Avis collecté par et hébergé sur G2.com.
Where GRIN really hits the mark is the fact that I can handle negotiations, contract management, and content all in one place. It is really nice to be able to do all of this in one place. Setting up the different activations is super easy and very customizable, which is very helpful in organization of influencers. It can be a lot to get an activation set up which isn't an inherent issue that GRIN is responsible for, but once it's set up, use is a breeze. Avis collecté par et hébergé sur G2.com.
Where GRIN struggles is in its creator recruitement and the overall cost of the software. Curated lists and creator search are costly and haven't yielded any results for us as a brand. I am still spending a lot of time sourcing creators outside of the platform. Additionally, the cost for a platform that markets itself as an all-in-one creator platform is a bit tough when the recruitment functions don't really work. Also, if you're a brand that works with a large amount of creators, it's a lot of work to activate/deactivate creators to stay within your limit, which also can affect reporting (a warning that pops up when you go to deactivate a creator). Avis collecté par et hébergé sur G2.com.
GRIN is so user friendly and the ease of having someone available to talk to at all times is so helpful. Often times I have quick questions on behalf of my creators and I always get a response so fast. I love how organized I can stay with GRIN. Being someone who runs multiple campaigns at a time, I know everything for each specific campaign will be held in its specific activation. I use GRIN daily and would genuinely be lost without it. Avis collecté par et hébergé sur G2.com.
I wish GRIN had better inventory options. Being someone who utilizes this feature for all of our product, I wish there were more ways to sort through product other than by name. For example, adding products to a specific colleciton is super helpful except for the fact that I can't search by collection. Avis collecté par et hébergé sur G2.com.
GRIN has been a game-changer for streamlining workflow for all of our influencer and affiliate partnerships! We have been able to more than double our continuous affiliate program because of this platform! From finding creators and coordinating shipments for gifting to handling tax forms, GRIN is so easy! The ability to generate customized reports is also incredibly helpful to see real results from our collaborations, which we have been very happy with. Avis collecté par et hébergé sur G2.com.
The biggest issue we have run into is that content isn't always published on the platform. This has made reporting results from content somewhat difficult, and we have had to do this manually for various creators. We have especially seen this with our TikTok creators! Avis collecté par et hébergé sur G2.com.
Ma fonctionnalité préférée de GRIN est les listes organisées. J'ai constaté que plus je demande de listes, plus les résultats sont précis. Cela facilite grandement le partenariat et est très utile pour trouver des influenceurs fiables. Avis collecté par et hébergé sur G2.com.
Je n'aime pas la fonctionnalité de rapport de GRIN car elle n'est pas aussi précise ou robuste qu'elle pourrait l'être. Ce serait plus utile si elle offrait plus de métriques et si l'on pouvait filtrer pour voir les métriques pour une période de temps spécifique. Avis collecté par et hébergé sur G2.com.
Nous aimons le fait que GRIN puisse gérer tant d'aspects différents de notre programme d'influenceurs : distribution d'échantillons, campagnes saisonnières, flux d'emails, partenariats et rapports. Et les fait tous très bien, même dans nos différents territoires. Avis collecté par et hébergé sur G2.com.
J'aimerais vraiment que le problème de devise sur la page de paiement soit résolu ! Nous devons pouvoir payer les créateurs en livres sterling et ne pouvons pas encore le faire. Avis collecté par et hébergé sur G2.com.
I like how grin has mostly everything built withing the platform making it a one stop shop. It also has numerous features and updates them frequently. Avis collecté par et hébergé sur G2.com.
I think the ease of use for both the influencer and company side needs some work. There are some aspects and tools that would make it better like being able move the parts in a live url around or being able to add specific things for one specific creator to accept. Avis collecté par et hébergé sur G2.com.
GRIN has been a game-changer for our agency -- allowing us to elevate our influencer campaigns from reporting, discovering new creators and even expanding the types of campaigns we can run/clients we can serve.
From capturing content to tracking link clicks and conversions, GRIN is a one-stop-shop for all you need to manage an influencer marketing campaign.
The team is very transparent about changes and are very open to customer feedback to improve the platform. Avis collecté par et hébergé sur G2.com.
As a long-time GRIN customer, there have been a lot of changes -- especially on the reporting side. But, to be fair, it is generally due to changes on the social networking side that are out of GRIN's control.
The support team can be slow to respond, which is tough when some queries are pertaining to content that expires (i.e. IG Stories). But overall, they are generally helpful with troubleshooting and resolving issues. Avis collecté par et hébergé sur G2.com.
Grin is great because they have a lot of great features to help manage and organize creators. They have tags which allow for more organization, email sequences that streamline communication, and options to source new creators. Avis collecté par et hébergé sur G2.com.
Grin only has the ability to make payments through PayPal, but it would be helpful if payments could also be made to a creators connected bank account. Avis collecté par et hébergé sur G2.com.
