Avis sur Collective et détails du fournisseur

The team is really responsive and it has now become less of a tool and more of a community of likeminded solo-prenuers who are both sharing their expertise and learning from each other. Avis collecté par et hébergé sur G2.com.

I wish it were easier to know who my main contact is. There is a main alias that all submissions are submitted through and the people who answer my questions tend to vary. There's also so much information that Collective offers S-Corps which is fantastic, but it also makes me feel that there is potentially a lot I'm not doing correctly and I wish it were easier for information to be disseminated, especially for newer S-Corps. Avis collecté par et hébergé sur G2.com.

J'aime le fait que Collective ait non seulement des experts dans chaque domaine de la comptabilité, de la tenue de livres, de la fiscalité et de la paie, mais qu'ils aient également des gestionnaires de relations avec les membres qui sont dédiés à votre compte. La plupart du temps, ces gestionnaires de relations avec les membres ne sont pas seulement des généralistes, mais sont également des CPA ou d'anciens de l'IRS ou les deux, donc ils sont capables de répondre à la plupart de vos questions sans avoir à passer le relais. Le temps est économisé et les décisions peuvent être prises plus rapidement en conséquence. Avis collecté par et hébergé sur G2.com.

Certaines des choses qui nécessitent une amélioration :

1. C'est un inconvénient majeur de ne pas pouvoir vérifier quelque chose sur mon iphone.

2. Les réponses aux questions peuvent prendre jusqu'à 5 jours, elles ont besoin d'une interface de chat qui permettrait aux gens de poser des questions, comme un forum d'utilisateurs. Cela pourrait être plus rapide. La technologie moderne est bien en avance sur l'email uniquement comme moyen de communication. Avis collecté par et hébergé sur G2.com.

I do like how responsive they are when I do have questions. Customer service is make or break for me, so they exceed in that. The monthly bookkeeping is helpful for them to understand my business. On top of that, they do my s-corp & personal taxes, which is huge value for my business. Avis collecté par et hébergé sur G2.com.

Their fees have increased over time, which makes sense, but it has been a huge ongoing expense in my business that exceeds my health insurance. I don't like how they phased out QuickBooks and limited me to their proprietary bookkeeping software. The way they display charts, and reports wasn't as easy to read and comprehensive as QBO. I also wish they did some form of tailored business advice in order to grow my business, based on my reports. Avis collecté par et hébergé sur G2.com.

They specifically focus on soloprenuers and S-Corps, so they understand my company and situation. Avis collecté par et hébergé sur G2.com.

The customer services was a bit rocky getting started, but I also started right at the beginning of the year when everyone is starting the get taxes ready. Avis collecté par et hébergé sur G2.com.

I love that I get quick responses to my question, they seem to be constantly focused on improving, and I have complete peace of mind knowing that they are capably taking account and finance tasks off my hands as a busy small business owner. I also love their Community feature as it has already generated several leads for my business. Avis collecté par et hébergé sur G2.com.

I do wish personal tax filing was included in the total cost. Avis collecté par et hébergé sur G2.com.

They were great at quickly converting my single member llc to an s corp, setting up my payroll with Gusto and books on Xero (though I hate Xero). They also have a great reimbursement tool for monthly deductible expenses. Avis collecté par et hébergé sur G2.com.

Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have not provided me with a full refund. Any questions take a lifetime to be answered and there is no strategic advisory provided, and why do literally over 100 people have access to my xero account??? Google reviews for collective.com and you'll find many unhappy folks like me. Avis collecté par et hébergé sur G2.com.

Their availability and hands-on support. I love that I can easily book a call with someone whenever I have a question, and they also host live FAQ events. The platform itself is user-friendly. Overall they really hold your hand through everything, which is what I was looking for. Avis collecté par et hébergé sur G2.com.

I’m still in the early stages of working with them and haven’t gone through a tax season yet, so I can’t speak to that experience. But so far, no major complaints. Avis collecté par et hébergé sur G2.com.

They are friendly, responsive, and help me understand things in a straightforward way. Avis collecté par et hébergé sur G2.com.

Nothing so far. I’ve been very pleased with my experience. Avis collecté par et hébergé sur G2.com.

Super easy to manage tax season! Their team makes everything so easy to file jointly or separate — and with business taxes. Avis collecté par et hébergé sur G2.com.

Sometimes, the threads in emails can get bounced around to different people or teams. It’s a little bothersome. Avis collecté par et hébergé sur G2.com.

Ne pas se sentir seul lorsque j'ai des questions qui concernent spécifiquement mon entreprise. Avis collecté par et hébergé sur G2.com.

Il y a encore beaucoup de travail que je dois faire pour auditer les livres et maintenir la comptabilité. De plus, je pense que l'intégration ne m'a pas préparé aux délais de ce travail. Avis collecté par et hébergé sur G2.com.