Action1 ticks all the boxes to fulfil all our patching needs. Very impressed with the service and customer care when speaking with Reps when looking to purchase.
100 licenses free, forever!! There aren't many product now that keep an offer like this! As an educational establishment, this offer helps massively either smaller sites or to keep costs low for larger device numbers. If your looking to test as we should all be patching, start with the free licenses.
Having looked at all my options for patching. Including built in Windows tools and multiple RMM . Action1 is the best value and easiest to use. Updates no matter where the device is. But in depth information regarding updates (unlike many RMM tools). Even handling 3rd party updates like Adobe. RMM are pretty vague with little or no 3rd party products, plus no approval management.
Deploying clients is very easy. Recently used their windows server deployment tool to push automatically to devices I would like. Or you can push the msi with any other software deployment tool you may use.
I like the scheduling of action1. Even if one of my devices is offline when I'm pushing updates. I can choose to have the updates run at the next time the device is available. Simple as that!
The new option of server location is great to be GDPR compliant. Choose your location when setting up Action1 to keep your data in Europe if you require.
The software approval section is my favourite. Looking through what I’m missing and approving any updates. I've missed this when using RMM in the past for patching. I have some specific software I can't update automatically to the generic version. RMM have always automatically updated and broken my install. When I can tell Action1 to ignore this specific software while I update through another method.
Adding my own software titles to Action1 to deploy is another cool feature. Storing installers in their cloud or locally on my network. Gives me options for those devices I don't see frequently.
If you want to see what is being worked on by the Action1 developers, just look at the roadmap. You can't often see this with other products. Or upvote features you'd like to see. Even suggest your own features.
Again back to pricing. Action1 really is good value. I can't find another product that comes close cost and feature wise. As an educational establishment. Everything always boils down to cost. So I'm happy action1 is still within my reach. Avis collecté par et hébergé sur G2.com.
Sometimes some of the 3rd party software fails. Nothing to do with action1 but more a windows issue. Event log gives more information. But I'd like Action1 to provide the work arounds. A remove old version first before update maybe. Avis collecté par et hébergé sur G2.com.
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The ability to sort systems into groups can help provide at a glance for Servers (Offsite) for instance. The granular control to segment the org into sub-orgs while not leveraged I could see remote tech managers being promoted to manage their locality in this manner. Avis collecté par et hébergé sur G2.com.
Remote client lacks some advanced options such as back-ground shell or ps live command interface to perform forensics for instance without disturbing active user. The performance has greatly improved so really only minor quibble it copy and pasting to and from local to remote. Likely a result of the remote client interface being web based (thus dependant on web browser lockdown/security measures to block off such clipboard access by default). The clipboard (ctrl-c and ctrl-v copy and pasting) is a bit uneven at least at first - the remote client seems to have a new menu option when right clicking to get around this...The ease and simplicity of the remote instance kick off from action1 dashboard could be streamlined - had to hunt for the link for a few moments and always seems awkward because it is invariably involves a scroll to the right to find it and the computer name doesnt stick on the left side so I lose my place sometimes. Avis collecté par et hébergé sur G2.com.
As the administrator responsible for managing 75 endpoints, we have been utilizing PDQ Deploy & Inventory, an on-premise solution. While this system has met our core requirements, our evolving needs necessitate the capability to manage and deploy updates to remote devices beyond our office network and VPN. Action1 has proven to be an ideal solution, offering significant cost savings and the ability to scale to 200 clients, exceeding our initial requirement.
Action1's free tier provides comprehensive functionality, surpassing our current system. Key features include a user-friendly dashboard, vulnerability assessments based on CVS data, and remote desktop capabilities.
Implementation was completed within a week with minimal issues, requiring only minor firewall adjustments to optimize performance.
I am pleased to report that Action1 is now an integral part of our daily operations, significantly streamlining our workflow and enhancing overall efficiency. Avis collecté par et hébergé sur G2.com.
While the web application is appreciated, the development of a mobile application would significantly enhance the platform's utility. A mobile application would facilitate the streamlined execution of brief tasks, report generation, deployment and updates, software installations, and remote assistance to colleagues, eliminating the requirement for a desktop computer in these scenarios.
Furthermore, certain features currently lack optimal implementation. Specifically, the absence of a native function to display the external IP address of an endpoint is noted.
Additionally, the Windows build version report page only presents a partial build number (e.g., 10.0.19045 instead of x.x.19045.5487), which hinders the ability to quickly assess the update status of an endpoint. Although alternative methods exist, the built-in reporting functionality should provide comprehensive information.
Finally, the current user interface does not support subgroups, a feature that was extensively utilized in PDQ Inventory. While groups can be employed as filters, the absence of visual subgrouping limits organizational capabilities. Avis collecté par et hébergé sur G2.com.
Its easy to use with many fetures, beyond Patch Management, that work more than good enouh considering that they come as an extra to the main purpose wich is the patch management. It was not hard to automatically deploy in a domain enviroment, and equaly easy on the individual satelite clients. The free trial of up to 200 devices is a great way to get you started and get you addicted. The installed agent is extremely lightweight and amazingly fast to execute instructions. It can be used to deploy propriety software in addition to the included library very easily. Customer service is polite and understanding. Avis collecté par et hébergé sur G2.com.
As its lacking some features of a complete RMM solution, it should only be considered as an additional tool in the quest of a complete management suite. More features would be welcome, like inventory, tickets and SNMP monitoring. Also it seems to get confused with Chrome versioning and updates. Avis collecté par et hébergé sur G2.com.
We were particularly impressed by the reliable and efficient performance in patch management. [Product Name] enables a structured and secure management of updates, ensuring that systems remain consistently up-to-date while minimizing security risks.
Furthermore, the application is intuitive to use, eliminating the need for extensive training. The integration into existing systems is seamless, making the onboarding process significantly easier.
Another advantage is the low learning curve – even inexperienced users can quickly find their way around. Add Avis collecté par et hébergé sur G2.com.
We have little to criticize about the product. However, one area for improvement is the graphical user interface, which has some minor inconsistencies that could be refined. Additionally, the reporting functionality still requires optimization to ensure that reports fully meet the needs of decision-makers. Avis collecté par et hébergé sur G2.com.
Action1 is incredibly easy to set up and configure. The free 200 endpoints allowed our organization to try Action1 out without risk or hassle. The feature set of Action1 is beyond that of just a patch manager and is incredibly useful for cutting down the amount of SAS products we pay for yearly. Avis collecté par et hébergé sur G2.com.
Currently, the only downside for us is the lack of Linux support, but I hear they are actively working on this feature, and it is one of their higher priorities. Avis collecté par et hébergé sur G2.com.
I've used other RMM options, and Action one checks all the boxes while also being free. I work at a small charter school, so budget is always an issue when it comes to rolling out new software. Having the ability to remotely manage, inventory, and push updates to the staff computers makes my job so much easier. Avis collecté par et hébergé sur G2.com.
I haven't run into any major issues. There's some clunkyness to the UI that I would like to see change, but really that's about it. Avis collecté par et hébergé sur G2.com.
The single pane of glass for managing endpoints. From one portal we can view and report on vulnerabilities, approve and schedule Microsoft and 3rd party patches and updates, provide remote desktop support to end users and perform mass automated software installations. Action 1 has replaced several different servers and systems and, because it's free, has reduced our annual IT spend considerably. Avis collecté par et hébergé sur G2.com.
There is literally not a single downside to using this product, other than the guilt you may experience by getting so many features for free. Avis collecté par et hébergé sur G2.com.
The dashboard in the web interface is slick and easy to navigate. Patching works so well, we used to use manage engine endpoint central for patch management and action1 blows this out of the water. I cant state this enough, it just works.
Agent is very lightweight and fast to deploy
Screenshare via tightvnc is a nice feature too, supports many SSO implementations too
Customer support via discord is nice and easy, and the application is so easy to implment and automatic polcies are easy to integrate. We use it consistantly for our server patching now Avis collecté par et hébergé sur G2.com.
MacOS client is a little barebones but still gets the job done
better filtering in the portal may be useful but is pretty good as it is Avis collecté par et hébergé sur G2.com.
Action1 offre une interface beaucoup plus moderne et intuitive par rapport à TeamViewer, ce qui le rend plus facile à naviguer. Ses capacités de gestion des correctifs sont plus robustes, permettant une meilleure planification et automatisation des mises à jour. Contrairement à TeamViewer, Action1 offre un contrôle centralisé qui simplifie la gestion de plusieurs points de terminaison à partir d'un seul endroit. Les fonctionnalités de reporting et de conformité sont également plus détaillées, ce qui est crucial pour le suivi des opérations informatiques. De plus, Action1 est conçu avec flexibilité à l'esprit, ce qui en fait un excellent choix pour les environnements cloud et hybrides. Alors que TeamViewer est excellent pour l'accès à distance, Action1 se concentre sur la gestion proactive des points de terminaison, ce que je trouve plus bénéfique. Dans l'ensemble, Action1 semble être un outil plus complet pour maintenir l'infrastructure informatique efficacement. La capacité d'ajouter dans le référentiel aide également, car notre équipe n'a pas pu le faire avec TeamViewer. Avis collecté par et hébergé sur G2.com.
Le manque de support complet pour les serveurs sur site peut être limitant pour les environnements qui dépendent de dépôts centralisés pour les mises à jour hors ligne. Si le tableau de bord était plus personnalisable, cela aiderait également beaucoup plus à des fins de conformité. Avis collecté par et hébergé sur G2.com.
Il y a beaucoup de choses que Action1 fait bien, mais je pense que le meilleur de ce produit est sa flexibilité. Avez-vous besoin de rassembler des informations obscures de vos actifs ? Pas de problème, il suffit d'écrire une commande Power Shell et de la déployer... vous ne connaissez pas Power Shell, que diriez-vous d'un script bash ? Vous ne connaissez pas non plus ? Eh bien, il y a beaucoup de rapports prédéfinis, donc probablement ce dont vous avez besoin est déjà là, puis vous devez simplement l'intégrer avec d'autres systèmes que vous avez afin de mettre en œuvre vos solutions ou d'adapter votre processus.
La même chose s'applique à la distribution de logiciels, en cette époque de mobilité où vos utilisateurs ne sont plus liés à un seul emplacement physique, le fait que je puisse centraliser les logiciels et la configuration dans un environnement cloud avec ce niveau de finition et de fiabilité est tout simplement remarquable. Vous pouvez même créer vos propres paquets pour d'autres logiciels utilisés par votre entreprise.
Tout cela signifie qu'en tant que gestionnaire système, Action1 m'aide à économiser de l'argent parce que je peux résoudre les problèmes de manière plus facile et intuitive, en utilisant ce temps libre pour d'autres projets.
C'est devenu un rituel pour mon équipe et moi de nous connecter tôt le matin à Action1 afin de résoudre les problèmes avant qu'ils ne surviennent, c'est son véritable pouvoir, il vous permet d'agir avant que les problèmes ne se produisent.
Permettez-moi également de louer l'effort qu'ils mettent avec leurs clients, ils envoient régulièrement des webinaires par e-mail pour vous assurer la plus grande facilité d'implémentation de la plateforme, leur page web est également pleine d'exemples et de vidéos et ils sont très actifs avec la communauté à travers les réseaux sociaux. Vous pouvez proposer et voter pour de nouvelles améliorations aussi.
Les 100 premiers points de terminaison sont gratuits, qu'est-ce qu'il n'y a pas à aimer ? Avis collecté par et hébergé sur G2.com.
Je pense qu'il y a de la place pour se développer dans le domaine des autorisations des utilisateurs, en ce moment vous pouvez définir certaines autorisations basées sur des rôles mais vous ne pouvez pas modifier ces rôles, s'ils ajoutent la capacité de créer des rôles personnalisés pour répondre aux besoins de votre entreprise, ce serait formidable.
Heureusement, ils l'ont dans leur feuille de route donc j'espère le voir bientôt ! Avis collecté par et hébergé sur G2.com.
