Lors de l'évaluation des deux solutions, les évaluateurs ont trouvé IBM OpenPages plus facile à utiliser, configurer et administrer. Les évaluateurs ont également préféré faire des affaires avec IBM OpenPages dans l'ensemble.
Leur support a été très réactif et utile pour nos besoins alors que nous travaillons à tirer le meilleur parti de l'outil.
-It takes 60 minutes to create an issue with a few associated action plans. -The application is slow and the amount of manual input required is nauseating. -The automation is awful. I should be able to assign one owner, contributor, and assessment owner...
ServiceNow offers a high level of customization. In order to make it work for you and for your business you may have to commit dedicated resources, to both implement and maintain.
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
Leur support a été très réactif et utile pour nos besoins alors que nous travaillons à tirer le meilleur parti de l'outil.
ServiceNow offers a high level of customization. In order to make it work for you and for your business you may have to commit dedicated resources, to both implement and maintain.
-It takes 60 minutes to create an issue with a few associated action plans. -The application is slow and the amount of manual input required is nauseating. -The automation is awful. I should be able to assign one owner, contributor, and assessment owner...
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.