The interface and process are simple enough, and I like the fact that I'm dealing directly with real humans that I can hop on a call with. Also, they reply pretty swiftly.
Service. J'ai payé plus cher uniquement pour avoir un service de comptabilité soutenu par des humains pour déclarer mes impôts. Mais cela ne s'est pas produit.
Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly.
Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have...
The interface and process are simple enough, and I like the fact that I'm dealing directly with real humans that I can hop on a call with. Also, they reply pretty swiftly.
Biggest differentiator is the white-glove customer service. Does not feel like a normal subscription platform and their teams are very attentive and work to resolve questions very quickly.
Service. J'ai payé plus cher uniquement pour avoir un service de comptabilité soutenu par des humains pour déclarer mes impôts. Mais cela ne s'est pas produit.
Despite feedback given to Collective over nearly 3 years, I've experienced repeated mistakes in my bookkeeping, and in taxes they filed for me which they then had to amend. They charged me for another year after I gave them nearly 3 months notice and have...