- Conversica is a tool that uses AI to automate lead follow-up, customer retention, and sales processes, and integrates with platforms like Salesforce.
- Users like Conversica's ability to handle large volumes of leads, its ease of use and implementation, its customization options, and its ability to free up time for other tasks.
- Users mentioned issues with Conversica's reporting to internal MarTech platforms, occasional glitches, limitations in customization, and occasional inappropriate responses from the AI.