Todo el chat, la forma simple y fácil de implementar en mi sitio web es increíble.

There are a lot of possibilities to maintain contact with the customers.

There was little coding required and it pretty much worked out the box. EDIT: Having used the software for a little longer - I'm actually more positive about it. The integration with facebook is particularly useful at this is how I communicate with most of my clients and generate leads. It's made it a lot easier to keep track of different people who contact me. I still think the set up is a bit fiddly and getting the automated replies to work how you intend them takes trial and error. Once you've worked it out thought the tools are very useful - such as setting opening and closing hours. Worth checking out if you are willing to put in the time setting it up.