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Totango

Mostrar desglose de calificaciones
4.4 de 5 estrellas
1,605 reseñas
  • Perfiles de 2
  • Categorías de 9
Calificación promedio de estrellas
4.4
Atendiendo a clientes desde
2010

Profile Name

Star Rating

1157
451
60
11
14

Totango Reviews

Review Filters
Profile Name
Star Rating
1157
451
60
11
14
RK
Rebekah K.
03/12/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Powerful Tool but mediocre responsiveness from company

|Totango
Easily keep any and all info on your clients in one place. Unresponsive support. Recently added a new CS to our team, totango didn't sent up their license for over a month, would not respond to us. When they eventually did set up their license, they gave them the wrong license. They did not let our company know that we would be losing our own Totango CS until well over a month after they had been let go. They did a massive layoff within the company and it shows. We've also recently started to experience integration issues and information not being pulled in correctly, we've received no help from support or any response on this issue.
TL
Tim L.
03/12/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Intuitive, simple and easy to use software that gets the job done

|Totango
The upsides of using Totango: - Easy to understand and use the software - Capabilities of the platform (i.e. reporting, tracking & logging) - Main tool I use daily for success management
JL
Jean-Paul L.
03/10/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Totango is my go-to tool

|Totango
In my role as a Customer Success Manager (CSM), Totango is my go-to tool. Totango equips me with the necessary customer insights. Whether it's assessing health scores, devising action plans, or scheduling follow-up tasks, Totango provides me with the essential resources to ensure customer success. With Totango, logging information is seamless. I don't have to toggle between screens; I can conveniently forward emails directly to the relevant customer account or access the Totango app while on the go.

About

Contact

HQ Location:
Redwood City, CA

Social

@Totango

What is Totango?

Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow revenue. Totango and Catalyst provide businesses with a united platform that drives recurring revenue success and measurable growth. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace, and Aircall—and the top revenue leaders at global B B brands—including Braze, FiveTran, and Heap—use Totango and Catalyst to activate an intuitive customer experience with enterprise scale for post-sale revenue motions focused on measuring customer value and business outcomes, including account management, renewals, adoption, and upsell and cross-sell. Businesses gain AI functionality to fully understand customers and identify areas for revenue growth.

Details

Año de fundación
2010