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Totango

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1,624 reseñas
  • Perfiles de 2
  • Categorías de 9
Calificación promedio de estrellas
4.4
Atendiendo a clientes desde
2010
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Dock

126 reseñas

Descripción del Producto

Dock transforma la experiencia del comprador y cliente b2b al proporcionar un único destino para los clientes. En lugar de navegar por múltiples hilos de correo electrónico, archivos adjuntos ocultos y enlaces aleatorios, los clientes visitan un portal personalizado cuando necesitan algo. Los portales son fáciles de configurar para los gerentes de clientes y alojan todos los recursos clave relacionados con la relación (enlaces, pdfs, incrustaciones, videos, planes de acción, etc.). A lo largo del camino, los gerentes de clientes obtienen análisis para avanzar en acuerdos y proyectos. Con Dock, los gerentes de clientes ahorran tiempo e impresionan a los clientes.

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Star Rating

1168
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62
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14

Totango Reviews

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Profile Name
Star Rating
1168
457
62
11
14
Gene L.
GL
Gene L.
02/18/2025
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

An upgrade towards success

I love that the data loads quickly which is key when trying to get access to information quickly during meetings and for reporting. It has an intuitive setup process with integrations available where my zoom meetings recordings are automatically logged and transcribed, allowing me to easily revisit key meeting highlights and action plans. I have Totango opened as one of the staple browser tabs whenever I start my day, it helps me strategise and make data-driven decisions when planning my key action items for the day and week. Whenever I face any difficulties, I know exactly who to go to for help and the response time from the Totango support team is also very short.
Kayla F.
KF
Kayla F.
CX Director at Meltwater
02/18/2025
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Supports CS Initiatives & Program Analysis

I love the filtering abilities and customer segmentation. It makes it really easy to target customers for campaigns, initiatives and programs.
Angharad T.
AT
Angharad T.
Strategic Customer Success Manager at Meltwater | B2B SaaS Media Intelligence & Social Media Marketing
02/18/2025
Revisor validado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Great CSM tool

- The ability to create a large number of filters, dashboards and segments specific to the user for data and insights. - Easy email syncing for all customer comms - Automated Risk Trigger signals/regar alerts

About

Contact

HQ Location:
Redwood City, CA

Social

@Totango

What is Totango?

Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow revenue. Totango and Catalyst provide businesses with a united platform that drives recurring revenue success and measurable growth. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace, and Aircall—and the top revenue leaders at global B B brands—including Braze, FiveTran, and Heap—use Totango and Catalyst to activate an intuitive customer experience with enterprise scale for post-sale revenue motions focused on measuring customer value and business outcomes, including account management, renewals, adoption, and upsell and cross-sell. Businesses gain AI functionality to fully understand customers and identify areas for revenue growth.

Details

Año de fundación
2010