Product Avatar Image

Freshworks

Mostrar desglose de calificaciones
8,091 reseñas
  • Perfiles de 18
  • Categorías de 55
Calificación promedio de estrellas
4.5
#1 en categorías de 8
Líder de la Grid®
Atendiendo a clientes desde
2010
Profile Type
Category
Product Avatar Image
Estás viendo este anuncio basado en la relevancia del producto para esta página. El contenido patrocinado no recibe un trato preferencial en ninguna de las calificaciones de G2.

Attio

16 reseñas

Descripción del Producto

Attio te ofrece todo lo que necesitas para construir la herramienta perfecta de gestión de relaciones para tu equipo.

Profile Name

Star Rating

5897
2038
224
70
72

Freshworks Reviews

Review Filters
Profile Name
Star Rating
5897
2038
224
70
72
Rashmi H.
RH
Rashmi H.
11/06/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Transforming Customer Support: How Freshdesk Streamlined Our Service Operations

Freshdesk has streamlined our customer support processes by centralizing ticket management, making it easier for our team to track, prioritize, and resolve issues efficiently. With insights into metrics like ticket volume, conversation count, and assignment distribution, we’ve been able to allocate resources more effectively and identify recurring issues for proactive solutions.
Rizwan B.
RB
Rizwan B.
Global Customer Support Manager | Digital Transformation | Project & Change Management | ITIL | Strategic Planning | Team Lead | Service Desk Manager | Information Security | Service Delivery Manager
11/06/2024
Revisor validado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Easy to use, good reporting analytics

Easy to configure and automate It helped us to to automate the self distribution of the tickets among different levels of support
Katie L.
KL
Katie L.
Flexy Services Contractor Manager
11/06/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Easy to use shared inbox

Easy to navigate and makes managing your workload so much more efficient.

About

Contact

Phone:
+1 (866) 832-3090
HQ Location:
San Mateo, CA

Social

@FreshworksInc

What is Freshworks?

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Details

Año de fundación
2010
Propiedad
NASDAQ: FRSH